Trustmary
Trustmary automates customer feedback and review collection, publishes reviews on websites, and makes customer experience information available to AI tools and search engines. Branded surveys can measure satisfaction, gather open feedback, and request reviews in one flow. Automated reports, smart alerts, and AI analyses organize feedback into themes and tips. Website review widgets can be customized without coding and support review schema markup. Surveys and testimonial forms can be shared through URLs, QR codes, email, SMS in Europe, website or app embeds, and email signatures. Trustmary imports reviews from Google, Facebook, G2, Capterra, TripAdvisor, and Yelp, with spreadsheet and manual imports also available. Native integrations include HubSpot, Pipedrive, QuickBooks, and Google Sheets; Zapier and Make provide additional connections. Its AI-optimized profile page publishes customer experience and service details for tools including ChatGPT, Gemini, and Perplexity. A free plan is available; Build Your Plan costs 26.00 USD per month, billed annually. Trustmary is based in Jyväskylä, Finland.
Who it is for
Trustmary describes itself for service-led B2B and B2C companies that regularly acquire customers and whose buyers consider other customers’ experiences. It suits businesses seeking to collect feedback and display reviews across websites and AI-facing profile pages.
What is good
- Branded surveys combine satisfaction, feedback, and review requests
- No-code widgets support review schema markup
- Imports reviews from six listed platforms
- Native integrations include HubSpot and Google Sheets
What to know first
- SMS distribution is listed for Europe
- Businesses cannot remove genuine reviews
- Build Your Plan is billed annually at 26.00 USD per month
Verdict
Trustmary brings review collection, feedback analysis, and website display tools together. Consider its review fairness policy and annual billing when evaluating it.
Trustmary plans and pricing
All plansCompared on review management software
- Free plan
- Yes
- Paid from
- $26/mo
- Review request automation
- Yes
- Monitored channels
- Google, Facebook, G2, Capterra, Tripadvisor, Yelp, Google Play, Booking.com, Airbnb, Trusted Shops, Trust Radius
