Freedom251 › Review Management Software
Trustmary
by Trustmary
What Trustmary is
Trustmary automates customer feedback and review collection, publishes reviews on websites, and makes customer experience information available to AI tools and search engines. Branded surveys can measure satisfaction, gather open feedback, and request reviews in one flow. Automated reports, smart alerts, and AI analyses organize feedback into themes and tips. Website review widgets can be customized without coding and support review schema markup. Surveys and testimonial forms can be shared through URLs, QR codes, email, SMS in Europe, website or app embeds, and email signatures. Trustmary imports reviews from Google, Facebook, G2, Capterra, TripAdvisor, and Yelp, with spreadsheet and manual imports also available. Native integrations include HubSpot, Pipedrive, QuickBooks, and Google Sheets; Zapier and Make provide additional connections. Its AI-optimized profile page publishes customer experience and service details for tools including ChatGPT, Gemini, and Perplexity. A free plan is available; Build Your Plan costs $26 a month, billed annually. Trustmary is based in Jyväskylä, Finland.
Who it suits
Trustmary describes itself for service-led B2B and B2C companies that regularly acquire customers and whose buyers consider other customers’ experiences. It suits businesses seeking to collect feedback and display reviews across websites and AI-facing profile pages.
What it does well
- Branded surveys combine satisfaction, feedback, and review requests
- No-code widgets support review schema markup
- Imports reviews from six listed platforms
- Native integrations include HubSpot and Google Sheets
What to know first
- SMS distribution is listed for Europe
- Businesses cannot remove genuine reviews
- Build Your Plan is billed annually at $26 a month
Limits
Build Your Plan includes 10 monthly survey responses and 5,000 monthly widget views. The Solo plan includes 5 monthly survey responses and 200 monthly widget views.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Solo | 5 monthly survey responses · 200 monthly widget views · Import reviews · Add reviews to website · Collect feedback and reviews · Review Page | On request |
| Build Your Plan | billed annually · 10 monthly survey responses · 5,000 monthly widget views · Import reviews · Add reviews to website · Collect feedback and reviews · Review Page | $26 a month |
| AI Visibility | €1,990 / year; prices excluding VAT · 1 review source · up to 60 responses / year · AI-optimised profile page · manual collection by link, QR code or embed · chat support | €1,990 a year |
| Starter | €2,990 / year; prices excluding VAT · 120 responses / year · 3 review sources · review widgets · survey automations · Open API & Zapier · reporting and alerts · named support contact | €2,990 a year |
| Business | €5,590 / year; prices excluding VAT · 600 responses / year · 10 review sources · all integrations · whitelabel · 25,000 widget views / month | €5,590 a year |
| Enterprise | €9,990 / year; prices excluding VAT · 6,000 responses / year · 20 review sources · extended support · custom limits · 250,000 widget views / month | €9,990 a year |
As trustmary.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit Trustmary’s website.
- Choose the free plan or a paid plan.
- Create a branded survey or testimonial form.
- Share it by URL, QR code, email, SMS in Europe, embed, or email signature.
- Import reviews or connect supported apps as needed.
- Add a customizable review widget to your website.
Verdict
Trustmary brings review collection, feedback analysis, and website display tools together. Consider its review fairness policy and annual billing when evaluating it.
Questions
Does Trustmary have a free plan?
Yes. Trustmary offers a free plan called Solo, with 5 monthly survey responses and 200 monthly widget views.
How much does Trustmary cost?
Build Your Plan costs $26 a month, billed annually. Other listed paid plans include Starter at $203 a month and Business at $463 a month, both billed annually.
Which platforms does Trustmary support?
Trustmary lists web and API platforms. It says its widgets work with all website builders and content management systems.
Which apps does Trustmary integrate with?
Native integrations include HubSpot, Pipedrive, QuickBooks, and Google Sheets. Zapier and Make can connect additional apps.
Can Trustmary import existing reviews?
Yes. Automated imports are supported from Google, Facebook, G2, Capterra, TripAdvisor, and Yelp. Spreadsheet and manual imports are also available.
Where is Trustmary based?
Trustmary is based in Jyväskylä, Finland, and was founded in 2016.
Facts from Trustmary's own pages
- AI visibility
- Its AI-optimised profile page publishes customer experience information and service details for AI tools including ChatGPT, Gemini, and Perplexity to read. · trustmary.com, 2 Oct 2026
- Analysis
- The platform offers automated reporting, smart alerts, and AI analyses that condense feedback into themes and tips. · trustmary.com, 2 Oct 2026
- Audience
- Trustmary says it is built for service-led B2B and B2C companies that continually acquire customers and whose buyers consider previous customers’ experiences. · trustmary.com, 2 Oct 2026
- Collection channels
- Surveys and testimonial forms can be distributed by unique URL, QR code, email, SMS in Europe, website or app embed, and email signature. · trustmary.com, 2 Oct 2026
- Founded
- 2016 · trustmary.com, 28 Sept 2026
- Free plan
- Yes · trustmary.com, 20 Sept 2026
- GDPR
- Trustmary’s data protection addendum identifies the customer as controller and Trustmary as processor for personal data processed on the customer’s behalf under the service. · trustmary.com, 2 Oct 2026
- Headquarters
- Jyväskylä, Finland · trustmary.com, 28 Sept 2026
- Integrations
- Native integrations include HubSpot, Pipedrive, QuickBooks, and Google Sheets, with Zapier and Make available to connect more apps. · trustmary.com, 2 Oct 2026
- Product
- Trustmary automates customer feedback and review collection, publishes reviews on websites, and makes customer experience data available to AI and search engines. · trustmary.com, 2 Oct 2026
- Review fairness
- Businesses cannot remove genuine reviews, though they can ask Trustmary to check a review that may violate its terms; Trustmary says it handles those requests impartially. · trustmary.com, 2 Oct 2026
- Review imports
- Automated review importing is supported from Google, Facebook, G2, Capterra, TripAdvisor, and Yelp, with spreadsheet and manual import also available. · trustmary.com, 2 Oct 2026
- Review widgets
- Trustmary provides customizable review widgets for websites that require no coding and support review schema markup. · trustmary.com, 2 Oct 2026
- Security
- Trustmary’s privacy policy says it uses administrative, organizational, technical, and physical safeguards and regularly tests systems and other assets for security vulnerabilities. · trustmary.com, 2 Oct 2026
- Paid from
- 26 · trustmary.com, 20 Sept 2026
- Support
- The company provides a Help Center and says its pricing tiers include onboarding support. · trustmary.com, 2 Oct 2026
- Surveys
- A branded survey can measure customer satisfaction, collect open feedback, and request authentic reviews in one flow. · trustmary.com, 2 Oct 2026
- Website compatibility
- Trustmary says it works with all website builders and content management systems. · trustmary.com, 2 Oct 2026
Where Trustmary stands on Freedom251
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