Nextiva
Nextiva is a hosted VoIP PBX for business communications, with calling, messaging, and collaboration tools. Core includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, and team chat. Listed call-handling features include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android; a Chrome extension connects Nextiva Contact Center to a browser. Integrations include Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others, though Nextiva recommends confirming availability for integrations not shown. The system requires at least 100 kbps upload speed per phone line. All cloud phone system plans include 24/7 customer support. Core is 15.00 USD per month, Engage is 25.00 USD per month, and Scale is 75.00 USD per month. There is no free plan or trial.
Who it is for
Nextiva describes its cloud phone system as suitable for small companies and able to scale to advanced unified communications as needs grow.
What is good
- Core includes voice, business SMS, video meetings, and team chat.
- Call handling includes voicemail transcription and call recording.
- Apps are listed for desktop and mobile operating systems.
- All cloud phone system plans include 24/7 support.
- Integrations include Salesforce, HubSpot, and Microsoft Teams.
What to know first
- Requires at least 100 kbps upload speed per phone line.
- No free plan is offered.
- No free trial is offered.
Verdict
Nextiva combines business calling with messaging, meetings, and collaboration features across its plans. The listed monthly options begin at 15.00 USD per month, and there is no free plan or trial.
Nextiva plans and pricing
All plansCompared on business phone systems
- Paid from
- $15/user/mo
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
