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Grade.us
by Grade.us
What Grade.us is
Grade.us is a web-based service for collecting, monitoring, and displaying customer reviews. Businesses can request reviews through email and SMS. Supported review sources include Google, Facebook, and more than 100 industry-specific review sites. Grade.us has no free plan, and its pricing note lists a 14-day trial. Small Business costs $99 a month, billed monthly, for one location. Multi Location costs $60 a month, billed monthly, and lists location bands from 2-10 through 101+. Agency is listed for 10+ seats, but no price is provided. White Label Premium costs $440 a year and adds agency or reseller branding to the dashboard; service is complimentary at 100 seats. These plans address single-location use, multi-location arrangements, and agency or branded-dashboard needs. Grade.us was founded in 2013.
Who it suits
It suits businesses seeking review requests through email or SMS, review monitoring, and display widgets. The listed plan options also address agencies and users who want agency or reseller branding.
What it does well
- Requests reviews by email and SMS.
- Includes Google, Facebook, and 100+ industry-specific sources.
- Monitoring alerts and display widgets are listed.
- 14-day trial is listed.
- White Label Premium adds agency or reseller branding.
What to know first
- No free plan is listed.
- Small Business costs $99 a month.
- The service lists a location limit of 10.
Limits
The service has no free plan. Small Business covers 1 location, and a location limit of 10 is listed; the trial lasts 14 days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Small Business | monthly subscription · 1 location · 14-day free trial | $99 a month |
| Multi Location | per location · 2–10 locations and higher volume tiers · 14-day free trial | $60 a month |
| Agency | 10+ seats | On request |
| White Label Premium | Complimentary at 100 seats · Adds agency or reseller branding to the dashboard | $440 a year |
| White Label Premium dashboard add-on | annually · Dashboard logo · SSL certificate · dedicated hosting · free at 100 seats · unavailable to Professional plan | $440 a year |
As grade.us lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://grade.us/
- Start the 14-day trial
- Choose the Small Business or Multi Location plan
- Select Agency for 10+ seats
- Choose White Label Premium for agency or reseller dashboard branding
Verdict
Grade.us brings review requests, monitoring, and display widgets together in a web service. Compare the location and seat details carefully, since plan terms include multiple location bands and the service also lists a location limit of 10.
Questions
Does Grade.us have a free plan?
No. Grade.us is a paid service and lists a 14-day trial.
Which platforms does Grade.us support?
Grade.us runs on the web.
Which review sources can it use?
Sources include Google, Facebook, and more than 100 industry-specific review sites.
How can businesses request reviews?
Requests can be sent through email and SMS.
What does White Label Premium provide?
It costs $440 a year, adds agency or reseller branding to the dashboard, and is complimentary at 100 seats.
Facts from Grade.us's own pages
- Acquisition news
- Insight Integrity announced on December 3, 2025 that it acquired GatherUp and Grade.us and combined them with The Transparency Company. · gatherup.com, 15 Oct 2026
- API authentication
- The API documentation specifies API-key authorization and user/profile create, update, delete and listing operations. · api.grade.us, 15 Oct 2026
- API availability
- The pricing page says API access and profile creation through the API require Agency-level access or higher during trial arrangements. · grade.us, 15 Oct 2026
- Company facts
- LinkedIn lists Grade.us as privately held, founded in 2013, headquartered in Bellevue, Washington, with 11–50 employees. · linkedin.com, 15 Oct 2026
- Documentation
- The public API reference is labeled version 1.0 and the help center provides searchable setup articles such as Review Funnel guidance. · api.grade.us, 15 Oct 2026
- Founded
- 2013 · grade.us, 28 Sept 2026
- Free plan
- No · grade.us, 21 Sept 2026
- Hosted deployment
- TrustRadius lists Grade.us deployment as SaaS and says there is no mobile application. · trustradius.com, 15 Oct 2026
- Integrations
- Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier. · grade.us, 15 Oct 2026
- Legal entity
- The privacy policy identifies GatherUp, LLC, doing business as Grade.us, with a Walnut Creek, California address. · grade.us, 15 Oct 2026
- Limit: pricing
- Reviewers report price increases, seat minimums and costs that can be difficult for smaller agencies; Capterra says there is no free tier. · capterra.com, 15 Oct 2026
- Limit: reporting and customization
- Reviewers cite a less visual dashboard, a learning curve for reports and limited customization across multiple profiles. · capterra.com, 15 Oct 2026
- Limit: service guarantees
- The terms disclaim uninterrupted service and state that paid fees are nonrefundable and data may be deleted after cancellation. · grade.us, 15 Oct 2026
- Limit: SMS and integrations
- Independent reviews mention SMS links sometimes failing or pointing to static URLs and occasional integration breakage. · getapp.com, 15 Oct 2026
- Limit: support complaints
- Some Trustpilot reviewers allege slow or absent support, cancellation problems and continued card charges. · trustpilot.com, 15 Oct 2026
- Listings management
- Grade.us offers listings cleanup and creation through a stated Whitespark partnership with a one-time fee and no subscription contract. · grade.us, 15 Oct 2026
- Location limit
- 10 · grade.us, 21 Sept 2026
- Praise: ease and automation
- Independent reviewers repeatedly praise the intuitive setup, automated review requests, one-dashboard aggregation and white-label agency workflow. · getapp.com, 15 Oct 2026
- Praise: support
- G2 and TrustRadius reviewers frequently describe customer support as responsive and helpful during setup and troubleshooting. · g2.com, 15 Oct 2026
- Privacy and compliance
- Its privacy policy names GDPR processing commitments, incident notification procedures and subprocessors including AWS, Twilio, SendGrid, Chargebee and HubSpot. · grade.us, 15 Oct 2026
- Public API
- Grade.us API v4 documents REST endpoints for users, profiles, links, reviews and recipients. · api.grade.us, 15 Oct 2026
- Rating on Capterra
- 4.8 out of 5 from 244 reviews · capterra.com, 15 Oct 2026
- Rating on G2
- 4.6 out of 5 from 143 reviews · g2.com, 15 Oct 2026
- Rating on GetApp
- 4.8 out of 5 from 244 reviews · getapp.com, 15 Oct 2026
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