rater8

What rater8 is

rater8 is a web-based patient-feedback and review service from rater8, headquartered in Austin, Texas. It can request reviews through email and SMS and collect them from Google, Healthgrades, Vitals, WebMD, Facebook, and rater8 Verified Reviews. Monitoring alerts help track activity, while AI response assistance supports replies and review display widgets can publish feedback. The Monitoring plan lists a patient feedback inbox dashboard, AI-powered summaries, and an automated ratings digest, with no price stated. raVE Lite costs $89 a month when billed monthly and includes review generation, AI-assisted responses, advanced reporting, and a dedicated customer success manager with quarterly or triannual business reviews. raVE Pro costs $109 a month, adding benchmarking, AI-friendly verified-review listings, patient satisfaction surveys, and Net Promoter Score. raVE Pro+ lists listings management and employee satisfaction surveys without a stated price. A free plan is available.

Who it suits

rater8 suits healthcare organizations seeking review requests, patient feedback monitoring, response assistance, and display tools on the web. Its listed sources and email-and-SMS request channels support teams managing feedback across several review services.

Getting started

1. Visit the rater8 website
2. Choose the free plan or a paid plan
3. Open the service through its web platform
4. Configure email or SMS review requests

Verdict

rater8 combines review collection, monitoring, response assistance, and display features for patient feedback. The free plan offers an entry point, while paid tiers add reporting, benchmarking, surveys, and other functions.