MobiAudit

Free plan AndroidiPhone

What MobiAudit is

MobiAudit is a mobile app for mystery shopping and market research fieldwork. It helps teams schedule assignments, run surveys, and collect data for mystery shopping, client intercept and exit surveys, targeted marketing, internal audits, and other studies. Survey work can continue offline: data syncs between the device and server, and the app connects with the Shopmetrics platform for offline assignments. The App Store listing describes deployment on smartphones, tablets, netbooks, laptops, handheld devices, kiosks, and customer interaction terminals. Auto-Alert Nearby Opportunities uses device GPS; background GPS use can significantly reduce battery life. Survey data and personal details entered in a survey remain on the device until submission and server sync. The app also stores account email addresses and passwords on the device for syncing; removing the account or deleting the app removes those credentials. Media captured outside the app may remain after submission and needs manual removal. MobiAudit is free for Android and iOS.

Who it suits

It suits mystery shopping, fieldwork, business audit, and market research providers that need mobile assignment scheduling and online or offline survey collection. Fieldworkers should consider how survey data, credentials, and captured media are stored on their devices.

What it does well

Supports online and offline survey data collection
Schedules assignments and provides a mobile shopper app
Covers multiple survey and audit study types
Available for Android and iOS

What to know first

Background GPS use can significantly reduce battery life
Survey data remains on-device until submission and sync
Account credentials are stored on the device
Media captured outside the app requires manual removal

Getting started

Install MobiAudit on an Android or iOS device.
Use the Shopmetrics platform integration for assignments.
Schedule an assignment and open its survey.
Collect survey data online or offline.
Submit the survey and sync it with the server.

Verdict

MobiAudit combines assignment scheduling with mobile survey collection, including offline work and several study types. Its on-device data and credential handling, along with background GPS battery use, are important considerations for fieldworkers.

Questions

What does MobiAudit do?

It supports scheduling, surveys, and data collection for mystery shopping and market research fieldwork, including audits and intercept surveys.

Can I use MobiAudit offline?

Yes. Survey data syncs with the device and server, and fieldworkers can complete Shopmetrics assignments offline.

Which platforms does it support?

MobiAudit is listed for Android and iOS.

Does it have a free plan?

Yes. Its pricing model is listed as free, with a free plan.

What happens to survey data and account credentials on the device?

Survey data and personal details entered into a survey stay on the device until submission and syncing. Account email addresses and passwords are stored on the device for syncing; removing the account or deleting the app removes them.

Who controls personal data collected through the platform?

Shopmetrics says providers or their end-clients generally control personal data collected through the platform, and directs users to those organizations for details of their data use.

Facts from MobiAudit's own pages

Account credentials: The privacy policy says the app stores account email addresses and passwords on the device to enable quick syncing, and says users can remove them by removing the account or deleting the app. · shopmetrics.com, 7 Oct 2026
Company certification: Shopmetrics says it is an ISO-certified company. · shopmetrics.com, 7 Oct 2026
Company security: The company says it takes reasonable and appropriate physical, electronic, and managerial measures to protect personal data. · shopmetrics.com, 7 Oct 2026
Data collection: The app supports online and offline survey data collection. · play.google.com, 8 Oct 2026
Device credentials: The app stores account email addresses and passwords on the device to support syncing, and says these can be removed by removing the account or deleting the app. · shopmetrics.com, 8 Oct 2026
Founded: 2004 · shopmetrics.com, 28 Sept 2026
Headquarters: Sylvania, Ohio, United States · shopmetrics.com, 28 Sept 2026
Intended customers: The company describes its technology solutions as serving mystery shopping, fieldwork, business audit, and market research providers worldwide. · shopmetrics.com, 7 Oct 2026
Maker certification: Shopmetrics says it is ISO-certified and its products are used in more than 80 countries. · shopmetrics.com, 8 Oct 2026
Media retention: Media captured outside the app may remain on the device after survey submission and must be removed manually. · shopmetrics.com, 8 Oct 2026
Nearby opportunities: The Auto-Alert Nearby Opportunities feature uses device GPS, and the listing warns that background GPS use can significantly reduce battery life. · apps.apple.com, 7 Oct 2026
Offline data storage: Survey data and personal data entered into a survey are stored on the device until the survey is submitted and synced with the server. · shopmetrics.com, 8 Oct 2026
Offline work: The app syncs survey data with the device and server so users can work with surveys offline. · shopmetrics.com, 7 Oct 2026
On-device data: Survey personal data remains on the device until the survey is submitted and the app syncs with the server; deleting the app removes that data from the device. · shopmetrics.com, 7 Oct 2026
Pricing: The maker’s opened pages provide a demo request but no MobiAudit subscription price or plan details. · shopmetrics.com, 8 Oct 2026
Privacy and data controller: Shopmetrics says providers or their end-clients generally control personal data collected through the platform, and directs users to those organizations for details of their data use. · shopmetrics.com, 8 Oct 2026
Purpose: MobiAudit supports mystery shopping and market research fieldwork, including intercept surveys, exit surveys, targeted marketing surveys, and internal audits. · play.google.com, 8 Oct 2026
Security: Shopmetrics says it uses reasonable physical, electronic, and managerial procedures to protect personal data from loss, misuse, and unauthorized access or disclosure. · shopmetrics.com, 8 Oct 2026
Shopmetrics integration: MobiAudit integrates with the Shopmetrics platform so field workers can complete assignments offline. · play.google.com, 8 Oct 2026
Study types: It supports mystery shopping, client intercept and exit surveys, targeted marketing surveys, internal audits, and other studies. · apps.apple.com, 7 Oct 2026
Support: The MobiAudit Google Play listing gives [email protected] as the app support email. · play.google.com, 8 Oct 2026
Supported devices: The app listing says it can be deployed to smartphones, tablets, netbooks, laptops, and other handheld devices, and installed on kiosks and customer interaction terminals. · play.google.com, 8 Oct 2026
Target users: The maker describes its products as serving mystery shopping, fieldwork, business audit, and market research providers. · shopmetrics.com, 8 Oct 2026
Vendor safeguards: Shopmetrics says it enters confidentiality and data processing agreements with vendors and regularly reviews their privacy and security practices. · shopmetrics.com, 8 Oct 2026

Where MobiAudit stands on Freedom251

Mystery Shopping Software#5 of 21