MobiAudit is a mobile app for mystery shopping and market research fieldwork. It helps teams schedule assignments, run surveys, and collect data for mystery shopping, client intercept and exit surveys, targeted marketing, internal audits, and other studies. Survey work can continue offline: data syncs between the device and server, and the app connects with the Shopmetrics platform for offline assignments. The App Store listing describes deployment on smartphones, tablets, netbooks, laptops, handheld devices, kiosks, and customer interaction terminals. Auto-Alert Nearby Opportunities uses device GPS; background GPS use can significantly reduce battery life. Survey data and personal details entered in a survey remain on the device until submission and server sync. The app also stores account email addresses and passwords on the device for syncing; removing the account or deleting the app removes those credentials. Media captured outside the app may remain after submission and needs manual removal. MobiAudit is free for Android and iOS.
Who it is for
It suits mystery shopping, fieldwork, business audit, and market research providers that need mobile assignment scheduling and online or offline survey collection. Fieldworkers should consider how survey data, credentials, and captured media are stored on their devices.
What is good
- Supports online and offline survey data collection
- Schedules assignments and provides a mobile shopper app
- Covers multiple survey and audit study types
- Available for Android and iOS
What to know first
- Background GPS use can significantly reduce battery life
- Survey data remains on-device until submission and sync
- Account credentials are stored on the device
- Media captured outside the app requires manual removal
Verdict
MobiAudit combines assignment scheduling with mobile survey collection, including offline work and several study types. Its on-device data and credential handling, along with background GPS battery use, are important considerations for fieldworkers.
Get started with MobiAudit
- Install MobiAudit on an Android or iOS device.
- Use the Shopmetrics platform integration for assignments.
- Schedule an assignment and open its survey.
- Collect survey data online or offline.
- Submit the survey and sync it with the server.
Questions about MobiAudit
What does MobiAudit do?
It supports scheduling, surveys, and data collection for mystery shopping and market research fieldwork, including audits and intercept surveys.
Can I use MobiAudit offline?
Yes. Survey data syncs with the device and server, and fieldworkers can complete Shopmetrics assignments offline.
Which platforms does it support?
MobiAudit is listed for Android and iOS.
Does it have a free plan?
Yes. Its pricing model is listed as free, with a free plan.
What happens to survey data and account credentials on the device?
Survey data and personal details entered into a survey stay on the device until submission and syncing. Account email addresses and passwords are stored on the device for syncing; removing the account or deleting the app removes them.
Who controls personal data collected through the platform?
Shopmetrics says providers or their end-clients generally control personal data collected through the platform, and directs users to those organizations for details of their data use.
Compared on mystery shopping software
- Free plan
- Yes
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
- Evidence collection
- multiple
