No. 21of 21 ·Mystery Shopping Software

Praemialis

Name: Praemialis
Price: 750 USD

Web· paid plans from $750/mo

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Freedom report

One barScore 5.0

Free tierNo free tier
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Praemialis is ranked #21 of 21 in mystery shopping software on Freedom251. It runs on Web. There is no free plan. Paid plans start at $750/mo.

Praemialis plans and pricing

All plans

START UP $750/mo Per Month Mystery Shopping, NPS Data, Online Survey and Staff Assessment modules · Up to 10 clients · Up to 50 stores · Up to 500 shoppers · 50 shops/audits included · $7.00 per extra shop/audit praemialis.com · 7 Oct 2026

SME $1,200/mo Per Month Mystery Shopping, NPS Data, Online Survey and Staff Assessment modules · Up to 30 clients · Up to 150 stores · Up to 2000 shoppers · 100 shops/audits included · $4.50 per extra shop/audit praemialis.com · 7 Oct 2026

LARGE $1,500/mo Per Month Mystery Shopping, NPS Data, Online Survey and Staff Assessment modules · Unlimited clients, stores and shoppers · 200 shops/audits included · $3.00 per extra shop/audit praemialis.com · 7 Oct 2026

Compared on mystery shopping software

Free plan: No
Paid from: $750/mo
Shopper portal: Yes
Assignment scheduling: Yes
Report form builder: Yes
Mobile shopper app: No
Results analytics: Yes

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The record

Product: Praemialis combines mystery shopping, NPS data collection and online surveys in one platform.
Campaigns: The platform lets users design, plan, schedule and execute client mystery shopping campaigns.
Shopper tools: The shopper portal includes real-time reporting and job search functionality.
Client access: The client portal supports preference access for an unlimited number of user tiers.
Support: The product page describes an inbuilt support system for shoppers and clients and says users can impersonate any user to provide support.
NPS features: NPS management can combine surveys from existing customers, staff, suppliers and mystery shoppers, and export results to PDF.
Survey tools: The online survey module offers five question types, three survey types, QR codes, shareable URLs and web page embedding.
Third-party tools: Praemialis says its online surveys are integrated into the platform, with no need for third-party survey software.
Mobile access: The FAQ says a web app works on phones through the software's direct URL and that separate shopper and client apps are in development.
Intended users: Praemialis says it provides mystery shopping software to experienced mystery shopping companies.
Company background: The About Us section cites more than 40 years of hospitality and retail experience and 20 years of mystery shopping program experience among its contributors.
Headquarters: Agnes Water, Queensland, Australia
Price from: $750/mo

Where it ranks on Freedom251

Best Mystery Shopping Software in 2026#21 of 21

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Sources

praemialis.com/the-product/· checked 7 Oct 2026
praemialis.com· checked 7 Oct 2026
praemialis.com/pricing/· checked 7 Oct 2026