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OhMD AI Agents
What OhMD AI Agents is
OhMD AI Agents is patient communication software for healthcare organizations and care teams. Its AI agents answer patient calls and texts, schedule appointments, manage refill and referral requests, and follow up through voice and SMS. Staff can join an AI-handled conversation with its full context when human help is needed. Calls, secure texting, AI voice and messaging, web chat, broadcast messages, and forms are brought into one inbox. OhMD says its agents can speak and understand over 60 languages. The platform can connect with EHR systems including AdvancedMD, Altera, athenahealth, DrChrono, eClinicalWorks, Elation, Greenway, Healthie, and ModMed. OhMD says supported EHR workflows can sync patients and document AI voice and text conversations back to the chart. Its Trust Center lists HIPAA and SOC 2 Type I controls; stored data uses AES-256 encryption, with AWS HIPAA-compliant servers in the United States. Plans start with Core at $300 a month and AI & Automation at $500 a month. Enterprise pricing is tailored, with minimums, while AI calling usage is billed separately. OhMD is available on Android, iOS, web, and API, and includes a mobile app for secure colleague communication.
Who it suits
It suits healthcare organizations and care teams that need automated patient communication across calls, texts, web chat, and forms. Supported EHR connections, multilingual agents, and staff handoff make it relevant for practices managing varied patient workflows.
What it does well
- Automates calls, texts, scheduling, refills, referrals, and follow-up
- Supports phone, SMS, web chat, broadcasts, and forms in one inbox
- Agents speak and understand over 60 languages
- Connects with listed EHR systems and documents conversations
- Available on Android, iOS, web, and API
What to know first
- No free plan
- AI calling usage is billed separately
- Enterprise pricing has minimums
- Core starts at $300 a month
Limits
Core starts at $300 a month, while AI & Automation starts at $500 a month. AI calling usage is billed separately; Enterprise plans have minimums.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Core | Starting at price per month · Two-way SMS · text-enabled landline · voice and video calling · voicemail transcription · call handoff to text · MFA | $300 a month |
| AI & Automation | Starting at price per month · Patient call automation · message routing · customized workflows · broadcast voice calling · appointment scheduling · calling usage billed separately | $500 a month |
| Enterprise & scale | Pricing tailored to your organization · Custom pricing and volume discounts · SSO · custom onboarding · dedicated support · multi-location / multi-tenant · minimums apply · calling usage billed separately | On request |
As ohmd.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Open the OhMD website
- Choose a Core, AI & Automation, or Enterprise plan
- Connect a supported EHR if needed
- Configure patient communication channels and workflows
- Use the Android, iOS, web, or API access
Verdict
Choose OhMD AI Agents if your healthcare team needs broad patient messaging automation with EHR workflows and human handoff. Look elsewhere if separate calling charges, enterprise minimums, or the paid-only model do not fit.
Questions
How much does OhMD AI Agents cost?
Core starts at $300 a month. AI & Automation starts at $500 a month, and Enterprise pricing is tailored.
Is there a free plan?
No. OhMD AI Agents is a paid product.
Which platforms are supported?
The platform is available on Android, iOS, web, and through an API.
Which EHR systems can it connect to?
Listed connections include AdvancedMD, Altera, athenahealth, DrChrono, eClinicalWorks, Elation, Greenway, Healthie, and ModMed.
Are calling costs included?
AI calling usage is billed separately. Enterprise plans also have minimums.
What security controls are listed?
The Trust Center lists HIPAA and SOC 2 Type I controls. Stored data is encrypted with AES-256, and infrastructure uses AWS HIPAA-compliant servers in the United States.
Facts from OhMD AI Agents's own pages
- Channels
- OhMD supports phone calls, secure texting, AI voice and messaging, web chat, broadcast messages, and forms from one inbox. · ohmd.com, 5 Oct 2026
- Company
- OhMD lists its founding date as 2014 and its location as Burlington, Vermont. · ohmd.com, 5 Oct 2026
- EHR workflows
- OhMD says it can sync patients from supported EHRs and document AI voice and text conversations back to the chart. · ohmd.com, 5 Oct 2026
- Encryption
- OhMD states that stored data is encrypted with AES-256 and that its infrastructure uses AWS HIPAA-compliant servers in the US. · ohmd.com, 5 Oct 2026
- Founded
- 2014 · ohmd.com, 28 Sept 2026
- Headquarters
- Burlington, Vermont, United States · ohmd.com, 28 Sept 2026
- Human handoff
- Staff can join an AI-handled conversation with its full context when a person is needed. · ohmd.com, 5 Oct 2026
- Integrations
- The integrations page lists EHR connections including AdvancedMD, Altera, athenahealth, DrChrono, eClinicalWorks, Elation, Greenway, Healthie, and ModMed. · ohmd.com, 5 Oct 2026
- Intended users
- OhMD describes its platform as patient communication software for healthcare organizations and care teams. · ohmd.com, 5 Oct 2026
- Languages
- OhMD says its AI agents can speak and understand over 60 languages. · ohmd.com, 5 Oct 2026
- Mobile app
- OhMD provides a mobile app designed for secure communication between colleagues. · ohmd.com, 5 Oct 2026
- Pricing limit
- AI calling usage is billed separately, and Enterprise pricing has minimums. · ohmd.com, 5 Oct 2026
- Product
- OhMD AI agents answer patient calls and texts, schedule appointments, manage refill and referral requests, and follow up across voice and SMS. · ohmd.com, 5 Oct 2026
- Security
- OhMD's Trust Center lists HIPAA and SOC 2 Type I and describes controls for infrastructure, organizational, product, and internal security. · trust.ohmd.com, 5 Oct 2026
- Support
- The Enterprise plan includes dedicated support, while the contact page directs users with technical or account questions to its support team. · ohmd.com, 5 Oct 2026
Where OhMD AI Agents stands on Freedom251
- Patient Engagement Software#5 of 17
- Customer Service Voicebots#13 of 30