No. 13 of 30 ·Customer Service Voicebots

OhMD AI Agents

Name: OhMD AI Agents
Price: 300 USD

Web · Android · iPhone · API · paid plans from $300/mo

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Freedom report

Two barsScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

OhMD AI Agents is ranked #13 of 30 in customer service voicebots on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $300/mo.

OhMD AI Agents plans and pricing

All plans

Core $300/mo Starting at price per month Two-way SMS · text-enabled landline · voice and video calling · voicemail transcription · call handoff to text · MFA ohmd.com · 5 Oct 2026

AI & Automation $500/mo Starting at price per month Patient call automation · message routing · customized workflows · broadcast voice calling · appointment scheduling · calling usage billed separately ohmd.com · 5 Oct 2026

Enterprise & scale Not published Pricing tailored to your organization Custom pricing and volume discounts · SSO · custom onboarding · dedicated support · multi-location / multi-tenant · minimums apply · calling usage billed separately ohmd.com · 5 Oct 2026

Compared on customer service voicebots

Free plan: No
Paid from: $300/mo
Human handoff: Yes

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The record

Product: OhMD AI agents answer patient calls and texts, schedule appointments, manage refill and referral requests, and follow up across voice and SMS.
Languages: OhMD says its AI agents can speak and understand over 60 languages.
Channels: OhMD supports phone calls, secure texting, AI voice and messaging, web chat, broadcast messages, and forms from one inbox.
Integrations: The integrations page lists EHR connections including AdvancedMD, Altera, athenahealth, DrChrono, eClinicalWorks, Elation, Greenway, Healthie, and ModMed.
EHR workflows: OhMD says it can sync patients from supported EHRs and document AI voice and text conversations back to the chart.
Security: OhMD's Trust Center lists HIPAA and SOC 2 Type I and describes controls for infrastructure, organizational, product, and internal security.
Encryption: OhMD states that stored data is encrypted with AES-256 and that its infrastructure uses AWS HIPAA-compliant servers in the US.
Intended users: OhMD describes its platform as patient communication software for healthcare organizations and care teams.
Support: The Enterprise plan includes dedicated support, while the contact page directs users with technical or account questions to its support team.
Pricing limit: AI calling usage is billed separately, and Enterprise pricing has minimums.
Mobile app: OhMD provides a mobile app designed for secure communication between colleagues.
Company: OhMD lists its founding date as 2014 and its location as Burlington, Vermont.
Founded: 2014
Headquarters: Burlington, Vermont, United States
Price from: $300/mo

Where it ranks on Freedom251

Best Customer Service Voicebots in 2026#13 of 30

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Sources

ohmd.com/product/answer· checked 5 Oct 2026
ohmd.com/pricing· checked 5 Oct 2026
ohmd.com/integrations-partners· checked 5 Oct 2026
trust.ohmd.com· checked 5 Oct 2026
ohmd.com/hipaa-compliant· checked 5 Oct 2026
ohmd.com/about· checked 5 Oct 2026
ohmd.com/download· checked 5 Oct 2026
ohmd.com· checked 28 Sept 2026