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Triviat AI Voice Agent
What Triviat AI Voice Agent is
Triviat AI Voice Agent is a web platform for customer support and sales conversations across phone and digital channels. Its agents handle inbound and outbound calls, answer inquiries around the clock, and can transfer conversations to human agents. Other supported channels include live chat, email, WhatsApp, SMS, and social messaging. Listed tasks include answering support questions, qualifying and routing leads, handling FAQs and order status, recovering missed calls, and booking appointments. Triviat says its agents support 85 languages and that the platform offers 5,000+ integrations, including CRMs, ERPs, calendars, scheduling tools, and e-commerce platforms. Plans are paid: Essential is $150 a month, Growth is $350 a month, and Professional is $990 a month; Enterprise pricing is custom. The Essential plan includes 500 minutes, 1,000 AI text replies, and three agents. A one-time standard setup fee is €500, and extra usage is listed at $0.28 per minute and $0.28 per text reply. Triviat offers a trial with setup and integration handled by its team.
Who it suits
It suits businesses seeking AI support or sales conversations across calls and digital messaging. Triviat lists use across industries such as restaurants, retail, hospitality, dental clinics, financial services, and transportation.
What it does well
- Voice agents can hand conversations to human agents.
- Supports calls and five additional messaging channels.
- Agents support 85 languages.
- Essential includes 500 minutes and 1,000 AI text replies.
- Trial setup and integration are handled by Triviat’s team.
What to know first
- No free plan is available.
- Essential costs $150 a month.
- A one-time €500 standard setup fee is listed.
- Extra usage costs $0.28 per minute and $0.28 per text reply.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | monthly · 500 voice minutes · 1,000 AI text replies · 3 agents · website chat widget · phone support agent · WhatsApp · social media · CRM · appointment booking · custom workflows · dedicated success manager | $150 a month |
| Growth | monthly · 1,500 voice minutes · 3,000 AI text replies · up to 6 agents · website chat widget · phone support agent · WhatsApp · social media · CRM · appointment booking · custom workflows · dedicated success manager | $350 a month |
| Professional | monthly · 5,000 voice minutes · 10,000 AI text replies · up to 10 agents · website chat widget · phone support agent · WhatsApp · social media · CRM · appointment booking · custom workflows · dedicated success manager | $990 a month |
| Enterprise | custom voice minutes · custom AI text replies · unlimited agents · website chat widget · phone support agent · WhatsApp · social media · CRM · appointment booking · custom workflows · dedicated success manager | On request |
As triviat.com lists them, read 21 Oct 2026. The maker's own page has the final word.
Verdict
Triviat combines voice agents with messaging channels, human handoff, and a broad set of stated integrations. The listed plans include usage limits, with setup and extra-use charges also specified.
Facts from Triviat AI Voice Agent's own pages
- Appointments
- Agents can book appointments. · triviat.com, 21 Oct 2026
- Billing terms
- The terms say fees are billed in advance monthly unless otherwise agreed and are generally non-refundable. · triviat.com, 21 Oct 2026
- Callbacks
- The service can recover missed calls through automated callbacks and follow-ups. · triviat.com, 21 Oct 2026
- Channels
- Supported channels listed by the maker are live chat, email, WhatsApp, calls, SMS and social media. · triviat.com, 21 Oct 2026
- Company location
- LinkedIn lists headquarters in Zaandijk, Netherlands. · linkedin.com, 21 Oct 2026
- Company size
- LinkedIn lists Triviat AI as a privately held company with 11–50 employees. · linkedin.com, 21 Oct 2026
- Compliance
- Triviat’s omnichannel page describes the service as GDPR compliant and lists GDPR and ISO compliance among its security attributes. · triviat.com, 3 Oct 2026
- Compliance claim
- The maker states that Triviat complies with the EU AI Act and relevant data-protection regulations. · triviat.com, 21 Oct 2026
- Customization
- Users can configure an agent’s role, tone, personality, language, communication style and task preferences. · triviat.com, 21 Oct 2026
- Data residency
- The privacy policy says Triviat’s servers are located within the European Union. · triviat.com, 21 Oct 2026
- Extra usage
- The pricing page lists extra usage at $0.28 per minute and $0.28 per text reply. · triviat.com, 3 Oct 2026
- Founded
- LinkedIn lists the company as founded in 2022. · linkedin.com, 21 Oct 2026
- Human handover
- Conversations can be transferred to human agents for complex or sensitive cases. · triviat.com, 21 Oct 2026
- Independent integrations listing
- SourceForge lists Gmail, Google Calendar, HubSpot CRM, Make, Shopify, Slack, WhatsApp and Zapier as integrations. · sourceforge.net, 21 Oct 2026
- Independent pricing listing
- SourceForge lists a starting price of €75 per month and marks a free version as available. · sourceforge.net, 21 Oct 2026
- Independent support listing
- SourceForge lists phone support and 24/7 live support, with documentation as the training format. · sourceforge.net, 21 Oct 2026
- Integrations
- The maker advertises more than 5,000 integrations with CRMs, ERPs, calendars, scheduling tools and ecommerce platforms. · triviat.com, 21 Oct 2026
- Knowledge ingestion
- The standard setup fee includes knowledge-base ingestion and one standard integration. · triviat.com, 21 Oct 2026
- Languages
- The maker says its agents support more than 85 languages. · triviat.com, 21 Oct 2026
- Lead handling
- Agents qualify and route leads. · triviat.com, 21 Oct 2026
- Legal provider
- The terms identify Triviat Services B.V. as the service provider, while the privacy policy identifies Triviat BV as the Dutch data processor. · triviat.com, 21 Oct 2026
- Licence
- The terms grant only a limited, non-exclusive, non-transferable licence to use the proprietary service. · triviat.com, 21 Oct 2026
- Limit: review coverage
- G2 says there are not enough Triviat reviews to provide buying insight. · g2.com, 21 Oct 2026
- Limit: unresolved product issues
- The G2 reviewer reported no dislikes after two months but said performance was still being monitored. · g2.com, 21 Oct 2026
Where Triviat AI Voice Agent stands on Freedom251
- Customer Service Voicebots#17 of 30