Radioso
by Radioso
What Radioso is
Radioso provides open-source AI agents for support tickets, help-center questions, and lead qualification. Agents can draw on help-center material and policies to handle routine work such as returns and escalations, then hand difficult conversations to a person with context. They can call tools, trigger webhooks, run multi-step routines, and give answers that cite uploaded documents and knowledge shared across channels. People can interact with assistants through Slack, an embedded website widget, public chat, a REST API, an SDK, or an MCP server. In Slack, users can mention @Radioso or message it directly to ask questions, run routines, or hand work to a teammate. Radioso can run in its cloud or on infrastructure operated by the customer, using the customer's model keys. The Open source plan costs nothing, includes all product features, and allows self-hosting. Radioso says it does not use ingested content, conversations, or prompts to train its own models. For Cloud, workspace content and conversations remain while retained there; backups are purged within 35 days, operational logs are kept up to 90 days, and audit and security events up to 12 months. Configured AI providers may process prompts and retrieved context, primarily in the United States.
Who it suits
Radioso is presented for high-volume customer experience teams, teams managing knowledge bases, and builders adding service agents to products. Its cloud and self-hosted deployment options support teams with different operating arrangements.
What it does well
- Handles support tickets, help-center answers, and lead qualification.
- Can run multi-step routines and call tools.
- Can hand conversations to a person with context.
- Answers can cite uploaded documents.
- Open source plan includes all product features.
What to know first
- Configured AI providers may process prompts and retrieved context, primarily in the United States.
- Cloud logs and audit events have stated retention periods.
- Self-hosted operators act as the data controller.
Limits
The Open source plan is listed as free and includes all product features, with self-hosting on your own infrastructure. For Cloud, content and conversations remain while the workspace retains them; backups are purged within 35 days, operational logs are kept up to 90 days, and audit and security events up to 12 months.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Open source | All product features included · self-host on your own infrastructure | Free |
| Open-source edition | Apache-2.0 repository code · self-hosted · all product features | Free |
| Radioso Cloud | Individually arranged; no public pricing page · Subscription limits set in customer agreement | On request |
| Enterprise Edition | Written commercial agreement required · Multi-tenant deployments at scale · commercial ee/ directory | On request |
As radioso.ai lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://radioso.ai/.
- Choose Radioso Cloud or run Radioso on infrastructure you operate using your model keys.
- Use the Open source plan at no cost, or choose Enterprise Edition for multi-tenant deployments at scale.
- Connect with assistants through Slack, an embedded website widget, public chat, REST API, SDK, or MCP server.
- Share documents or knowledge for assistants to use in answers.
Verdict
Radioso combines support automation with human handoff and several ways to connect assistants to users and systems. Its open-source plan includes all product features, with self-hosting available.
Questions
Is Radioso open source?
Yes. Radioso's Open source plan includes all product features and supports self-hosting.
Can I run Radioso on my own infrastructure?
Yes. Radioso can run on customer-operated infrastructure using the customer's model keys.
What ways can people interact with Radioso assistants?
The listed options are Slack, an embedded website widget, public chat, REST API, SDK, and MCP server.
Does Radioso use customer content to train its own models?
Radioso says it does not use ingested content, conversations, or prompts to train its own models.
Who makes Radioso?
The maker is Radioso, identified in its privacy policy as Ljuv OÜ, an Estonian private limited company registered in Tallinn.
Facts from Radioso's own pages
- Actions
- Agents can call tools, fire webhooks, run multi-step routines, and hand off conversations to a person with context. · radioso.ai, 9 Oct 2026
- AI providers
- Cloud and self-hosted deployments can use configured providers including OpenAI and Anthropic. · radioso.ai, 21 Oct 2026
- Bring-your-own-model
- Customers can supply their own model credentials and avoid inference markup. · radioso.ai, 21 Oct 2026
- Channels
- Interfaces include public chat, website embed, REST API, TypeScript SDK, MCP server and Slack. · radioso.ai, 21 Oct 2026
- Cloud hosting
- Radioso Cloud stores service data on Google Cloud in an EU region and uses PostHog EU Cloud for analytics. · radioso.ai, 21 Oct 2026
- Cloud infrastructure
- Radioso Cloud uses Google Cloud Platform in an EU region and PostHog EU Cloud for analytics; configured AI providers may process prompts and retrieved context, primarily in the United States. · radioso.ai, 9 Oct 2026
- Company
- Radioso is identified in its privacy policy as Ljuv OÜ, an Estonian private limited company registered in Tallinn. · radioso.ai, 9 Oct 2026
- Data and model training
- Radioso says it does not use ingested content, conversations, or prompts to train its own models. · radioso.ai, 9 Oct 2026
- Data training policy
- Radioso says it does not use ingested content, conversations or prompts to train its own general-purpose models. · radioso.ai, 21 Oct 2026
- Data-transfer limit
- Configured AI providers, including OpenAI and Anthropic, may process prompts and retrieved context primarily in the United States. · radioso.ai, 21 Oct 2026
- Deployment
- Radioso can run in Radioso Cloud or on infrastructure operated by the customer, with the customer's model keys. · radioso.ai, 9 Oct 2026
- Documentation
- The site links to a separate documentation portal, setup guide and API reference, although the docs portal was not fetchable in this research session. · radioso.ai, 21 Oct 2026
- Grounded answers
- Agents retrieve answers from help-center content and policies and provide citations to the source material. · radioso.ai, 21 Oct 2026
- Headquarters
- Tallinn, Estonia · radioso.ai, 28 Sept 2026
- Human handoff
- When automation cannot finish a case, Radioso can transfer the conversation to a person with the transcript and actions attached. · radioso.ai, 21 Oct 2026
- Independent catalog features
- AlternativeTo lists no-code operation, AI chatbot functionality, no tracking and ad-free use. · alternativeto.net, 21 Oct 2026
- Independent catalog languages
- AlternativeTo lists English, French, Italian, Estonian, Swedish, German and Spanish support. · alternativeto.net, 21 Oct 2026
- Independent catalog license
- AlternativeTo lists Radioso as free, open source under Apache-2.0 and available online, on macOS, Windows, Linux and self-hosted deployments. · alternativeto.net, 21 Oct 2026
- Independent ecosystem signal
- LibHunt identifies Radioso as an Apache-2.0 TypeScript open-source project and records two mentions in its alternatives/discussion data. · libhunt.com, 21 Oct 2026
- Integrations
- The maker's pages describe Slack, an embedded website widget, public chat, REST API, SDK, and MCP server as ways to interact with assistants. · radioso.ai, 9 Oct 2026
- Intended users
- The product is presented for high-volume customer experience teams, builders embedding service agents in products, and knowledge-base teams. · radioso.ai, 9 Oct 2026
- Knowledge ingestion
- Documents and connected sources are converted into chunks, embeddings and metadata for retrieval. · radioso.ai, 21 Oct 2026
- License
- The open-source repository code outside ee/ is Apache License 2.0; ee/ is proprietary Enterprise Edition software. · radioso.ai, 21 Oct 2026
- Limit: AI reliability
- The terms warn that generated output can be inaccurate or incomplete and is provided without an uninterrupted-service guarantee. · radioso.ai, 21 Oct 2026
Where Radioso stands on Freedom251
- Chatbot Builders#5 of 257
- Sales Chatbot Software#1 of 32
- Conversational AI Platforms#3 of 41