Best Computer Telephony Integration Software in 2026
Updated
In short: KalliopeCTI is ranked #1 of 22 as of 5 October 2026, ahead of TAPIMaster and Jet Interactive. The best-ranked option with a free plan is TAPIMaster. The lowest first paid tier on this page is intelli-CTi at $7/mo.
Computer telephony integration software brings phone activity into the customer-service tools and systems used around a call. Compared on CRM integrations, supported phone systems, and deployment, the entries also differ in features such as click-to-dial, screen pop, browser extensions, and in-call controls. Free-plan availability and paid-from pricing offer additional points to consider. Think about how calls are made in your workflow and what agents need to see or control while speaking, then check compatibility with your phone systems. KalliopeCTI, TAPIMaster, and Jet Interactive are among the options shown, along with XPhone Connect and ICTContact.
22 computer telephony integration software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
2 of the 22 here have a free tier you can use, 0 have open-source code on record, and 0 have full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 1 | KalliopeCTIWindows · Mac · Linux · Android · iPhone | Three bars | — | 5 of 6 | Free | 6.7 | |
| 2 | TAPIMasterWindows | Two bars | — | 1 of 6 | Free | 6.3 | |
| 3 | Jet InteractiveWeb · Windows · Mac · Android · iPhone · API | Two bars | — | — | 5 of 6 | A$10/mo | 5.7 |
| 4 | XPhone ConnectWindows · Mac · Android · iPhone · Self-hosted · API | Two bars | — | — | 4 of 6 | — | 5.6 |
| 5 | ICTContactWeb · Linux · Self-hosted · API | One bar | — | — | 2 of 6 | $399/mo | 5.5 |
| 6 | Enghouse CCaaSWeb · API | One bar | — | — | 1 of 6 | — | 5.4 |
| 7 | Telair Click to Call CTIWeb · Windows · Mac · Linux · Android · iPhone · API · Extension | Two bars | — | — | 6 of 6 | $13/mo | 5.4 |
| 8 | PhoneIQWeb · Windows · Mac · Android · iPhone | Two bars | — | — | 5 of 6 | $11/mo | 5.3 |
| 9 | ansitel TAPI und CTI ClientWindows | No signal | — | — | 1 of 6 | — | 5.2 |
| 10 | FastcallWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | $30/mo | 5.2 |
| 11 | TenfoldWeb · Windows · Mac · Self-hosted · Extension | Two bars | — | — | 3 of 6 | — | 5.2 |
| 12 | ContactWindows | No signal | — | — | 1 of 6 | — | 5.1 |
| 13 | intelli-CTiWeb · Windows | One bar | — | — | 2 of 6 | $7/mo | 5.1 |
| 14 | Avaya Aura Private CloudWindows · Mac · Android · iPhone | One bar | — | — | 4 of 6 | — | 5.0 |
| 15 | Nectar Desk CTIWeb · API · Extension | One bar | — | — | 1 of 6 | $50/mo | 5.0 |
| 16 | PhoneBurnerWeb · API | One bar | — | — | 1 of 6 | $11.67/mo | 5.0 |
| 17 | KixieWeb · Extension | One bar | — | — | 1 of 6 | — | 4.9 |
| 18 | 3CLogicWeb | No signal | — | — | 1 of 6 | — | 4.8 |
| 19 | PhoneSuite CTI ClientWindows | No signal | — | — | 1 of 6 | — | 4.8 |
| 20 | xtelsio CTI ClientWindows | No signal | — | — | 1 of 6 | — | 4.8 |
| 21 | NooksWeb | No signal | — | — | 1 of 6 | — | 4.7 |
| 22 | OrumWeb | No signal | — | — | 1 of 6 | — | 4.6 |
Compare all 22 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Screen pop | Click-to-dial |
|---|---|---|---|---|---|---|---|---|
| 1 | KalliopeCTI | 6.7 | Free plan | Free | Yes | — | — | Yes |
| 2 | TAPIMaster | 6.3 | Free plan | Free | Yes | — | Yes | Yes |
| 3 | Jet Interactive | 5.7 | No | A$10/mo | Yes | — | — | — |
| 4 | XPhone Connect | 5.6 | No | — | — | — | Yes | Yes |
| 5 | ICTContact | 5.5 | No | $399/mo | No | — | Yes | Yes |
| 6 | Enghouse CCaaS | 5.4 | No | — | — | — | Yes | Yes |
| 7 | Telair Click to Call CTI | 5.4 | No | $13/mo | No | — | Yes | Yes |
| 8 | PhoneIQ | 5.3 | No | $11/mo | No | 11 /user/mo | Yes | Yes |
| 9 | ansitel TAPI und CTI Client | 5.2 | No | — | — | — | Yes | Yes |
| 10 | Fastcall | 5.2 | No | $30/mo | No | 24 /user/mo | Yes | Yes |
| 11 | Tenfold | 5.2 | No | — | No | — | Yes | Yes |
| 12 | Contact | 5.1 | No | — | — | — | Yes | — |
| 13 | intelli-CTi | 5.1 | No | $7/mo | — | — | Yes | Yes |
| 14 | Avaya Aura Private Cloud | 5.0 | No | — | No | 48 /user/mo | — | — |
| 15 | Nectar Desk CTI | 5.0 | No | $50/mo | No | — | Yes | Yes |
| 16 | PhoneBurner | 5.0 | No | $11.67/mo | No | 140 /user/mo | — | — |
| 17 | Kixie | 4.9 | No | — | No | — | — | — |
| 18 | 3CLogic | 4.8 | No | — | No | — | — | — |
| 19 | PhoneSuite CTI Client | 4.8 | No | — | No | — | Yes | Yes |
| 20 | xtelsio CTI Client | 4.8 | No | — | No | — | Yes | Yes |
| 21 | Nooks | 4.7 | No | — | No | — | — | — |
| 22 | Orum | 4.6 | No | — | No | — | — | — |
Is your app on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which computer telephony integration software is ranked first on Freedom251?
KalliopeCTI is ranked #1 of 22 with a score of 6.7. TAPIMaster is second and Jet Interactive third.
How many of these have a free plan?
2 of the 22 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, intelli-CTi has the lowest first paid tier we found: $7/mo.
How is this list ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.