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Best Computer Telephony Integration Software in 2026

Computer telephony integration software brings phone activity into the customer-service tools and systems used around a call. Compared on CRM integrations, supported phone systems, and deployment, the entries also differ in features such as click-to-dial, screen pop, browser extensions, and in-call controls. Free-plan availability and paid-from pricing offer additional points to consider. Think about how calls are made in your workflow and what agents need to see or control while speaking, then check compatibility with your phone systems. KalliopeCTI, TAPIMaster, and Jet Interactive are among the options shown, along with XPhone Connect and ICTContact.

  1. 1

    ICTContact

    by ICTContact
    Free plan APILinuxSelf-hosted+1

    ICTContact combines multi-channel contact center functions with CRM integrations, monitoring, and an AI voice agent. Its listed plans have defined agent counts, and predictive dialing is an add-on.

    7.5 From $399 Visit site
  2. 2

    KalliopeCTI

    Free plan AndroidiPhoneLinux+2
    7.4 Free plan Visit site
  3. 3

    PhoneSuite CTI Client

    Free plan Windows

    Choose PhoneSuite CTI Client if your Windows setup uses a supported phone system and you need computer-assisted call handling.

    6.6 30-day trial Visit site
  4. 4

    TAPIMaster

    Free plan Windows

    TAPIMaster focuses on integrating telephone controls into company applications, with client and server interfaces and several TAPI utilities.

    6.6 Free plan Visit site
  5. 5

    3CLogic

    by 3CLogic
    Free trial APISelf-hostedWeb

    3CLogic combines contact center functions with configurable voice AI and integrations for enterprise systems. Buyers will need to contact sales for pricing; no free plan is listed.

    6.5 Pricing on request Visit site
  6. 6

    xtelsio CTI Client

    Free plan Windows

    xtelsio CTI Client combines contact access and call handling for Windows telephony setups.

    6.5 30-day trial Visit site
  7. 7

    Fastcall

    Free trial AndroidAPIiPhone+1

    Fastcall combines calling, messaging and logging within Salesforce, with mobile support and integrations including Agentforce.

    6.4 From $24/user/mo (annual) Visit site
  8. 8

    ansitel TAPI und CTI Client

    Free trial APIWindows

    ansitel TAPI und CTI Client focuses on desktop telephony and customer information, with an API and CTI server also offered for enterprise applications.

    6.0 Pricing on request Visit site
  9. 9

    intelli-CTi

    Free trial WebWindows

    Choose intelli-CTi if your team wants telephone activity connected to Microsoft Dynamics 365 or Infor CRM SLX, including caller recognition and post-call handling.

    6.0 Pricing on request Visit site
  10. 10

    Nooks

    Free trial APIExtensionWeb

    Nooks brings outbound dialing, sequencing, signals and coaching together for sales teams. Teams should check CRM fit and required data subscriptions, and pricing requires contacting the company.

    6.0 Pricing on request Visit site
  11. 11

    PhoneIQ

    Free trial AndroidiPhoneMac+2

    PhoneIQ brings business telephony, Salesforce tools and AI call handling together, with separate plans and capabilities.

    6.0 From $11/user/mo (annual) · 7-day trial Visit site
  12. 12

    Avaya Experience Platform

    by Avaya Experience Platform
    Paid APISelf-hostedWeb

    Choose Avaya Experience Platform if your organization needs enterprise contact center orchestration across channels, data, AI, and workflows.

    5.9 Pricing on request Visit site
  13. 13

    Kixie

    Free trial ExtensionWeb

    Kixie combines business calling, messaging, and CRM logging, with plan-specific dialing options.

    5.9 7-day trial Visit site
  14. 14

    Jet Interactive

    Paid AndroidAPIiPhone+3

    Jet Interactive combines call attribution, cloud phone tools and searchable call records, with integrations for advertising and CRM platforms.

    5.8 Free plan · paid from 10 AUD/mo Visit site
  15. 15

    Orum

    Free trial ExtensionWeb

    Orum combines prospect discovery, parallel dialing, and rep coaching, with integrations for several sales systems. Consider the nine-seat minimum and 500-dial trial cap when assessing fit.

    5.8 Pricing on request Visit site
  16. 16

    PhoneBurner

    Free trial APIWeb

    PhoneBurner focuses on one-at-a-time calling with workflow automation, lead distribution, and CRM connectivity.

    5.8 From $140/user/mo (annual) Visit site
  17. 17

    Contact

    Free trial Windows

    Contact focuses on call handling for executive-suite and business-center reception. Check the compatibility page and Windows-specific setup requirements before considering it for a deployment.

    5.7 Pricing on request Visit site
  18. 18

    Nectar Desk CTI

    Paid APIExtensionWeb

    Choose Nectar Desk CTI if your team needs browser-based call handling across voice and messaging, with dialers, analytics, and integrations.

    5.5 From $50/mo · 7-day trial Visit site
  19. 19

    Telair Click to Call CTI

    Paid AndroidAPIExtension+5

    Click to Call CTI links web phone numbers with calling and CRM lookups during active calls. Confirm that your TELAIR system and subscription are eligible, and obtain setup details from support.

    5.4 Visit site
  20. 20

    XPhone Connect

    Paid AndroidAPIiPhone+3

    XPhone Connect combines calling, collaboration and hotline management with enterprise integrations and on-premises deployment.

    5.3 Pricing on request Visit site
  21. 21

    Tenfold

    Paid ExtensionMacSelf-hosted+2

    Choose Tenfold if your contact center needs CRM context alongside telephony, with call handling and analytics in the same workflow.

    5.1 Pricing on request Visit site
  22. 22

    Enghouse CTI Connector

    Paid
    4.4 Pricing on request Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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