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Telair Click to Call CTI
What Telair Click to Call CTI is
TELAIR Click to Call CTI turns phone numbers on web pages into clickable links that initiate calls. Once a user answers on a registered SIP device or through TELAIR Connect, the extension dials the selected number. During active calls it can look up a caller or contact and display matching information in a web CRM; users can also add notes for incoming and outgoing calls in the CRM. Listed compatible systems include Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger. TELAIR provides extension downloads for Chrome-based browsers and Microsoft Edge. Setup requires an address supplied by TELAIR support and the user's Connect username and password. The installation guide associates the extension with Triton Series systems and Plus Tier subscriptions. Connect is available through a browser, desktop apps for Windows, Mac, and Linux, and iOS and Android apps. Hosted PBX Standard is $13 a month billed annually; Plus is $27 a month billed annually. The CTI extension is tied to the listed subscription eligibility, rather than presented as a standalone free plan.
Who it suits
This extension may suit TELAIR Connect or Triton Series users who want click-to-dial links and CRM contact details during calls. It is relevant to teams using one of the listed CRM systems and supported subscriptions.
What it does well
- Turns webpage numbers into links that start calls.
- Displays matching caller information in a web CRM.
- Supports notes for incoming and outgoing calls.
- Compatible with eight listed CRM systems.
- Browser extension downloads cover Chrome-based browsers and Edge.
What to know first
- Setup requires an address from TELAIR support.
- Installation guide ties it to Triton Series and Plus Tier subscriptions.
- No free plan is listed.
Limits
The installation guide associates the extension with Triton Series systems and Plus Tier subscriptions. Hosted PBX Standard Plans cost $13 a month billed annually, while Plus Plans cost $27 a month billed annually.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard Plans | billed annually · All core PBX features · Unlimited Canada & US calling · Basic call queues & analytics · Mobile & desktop apps | $13 a month |
| Plus Plans | billed annually · Everything in Standard · Advanced call center features · AI transcription & summarization · CRM integrations & API access | $27 a month |
As telair.net lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Contact TELAIR support for the address required during setup.
- Get the Connect username and password for the account.
- Download the extension for Chrome-based browsers or Microsoft Edge.
- Set up the extension with the provided address and Connect credentials.
- Use it with a registered SIP device or TELAIR Connect; answer the device call to have the extension dial the selected number.
Verdict
Click to Call CTI links web phone numbers with calling and CRM lookups during active calls. Confirm that your TELAIR system and subscription are eligible, and obtain setup details from support.
Questions
How much does it cost?
TELAIR lists Standard Plans at $13 a month billed annually and Plus Plans at $27 a month billed annually.
Is there a free plan?
No. The pricing model is paid.
Which CRMs are compatible?
The listed CRMs are Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger.
Which browsers have extension downloads?
TELAIR provides extension download links for Chrome-based browsers and Microsoft Edge.
What does setup require?
Setup requires an address provided by TELAIR support and the user's Connect username and password.
Which phone systems and devices does it support?
It is associated with Triton Series systems and Plus Tier subscriptions, and works with registered SIP devices and TELAIR Connect.
Facts from Telair Click to Call CTI's own pages
- Analytics retention
- Hosted PBX historical analytics are available for up to two years. · telair.net, 30 Sept 2026
- Browser support
- TELAIR provides extension download links for Chrome-based browsers and Microsoft Edge. · telair.net, 30 Sept 2026
- Caller lookup
- During calls, it can find callers or contacts and show matching information in a web CRM. · telair.net, 30 Sept 2026
- Calling behavior
- After the user answers the device call initiated by clicking a number, the extension auto-dials that number. · telair.net, 30 Sept 2026
- Calling features
- Hosted PBX features include Canada and US phone numbers, unlimited Canada and US calling, voicemail to email, multi-level auto attendant, call recording, hunt groups, call parking, and time-based routing. · telair.net, 30 Sept 2026
- Call notes
- Users can add notes for incoming and outgoing calls directly in their CRM. · telair.net, 30 Sept 2026
- Canadian data
- TELAIR says it is Canadian-owned and operated, has data centers across Canada, and keeps customer data in Canada. · telair.net, 30 Sept 2026
- Click to Call CTI
- The Click to Call extension turns phone numbers on webpages into clickable links for dialing and can show CRM contact information during active calls. · telair.net, 30 Sept 2026
- Company tenure
- TELAIR's Hosted PBX page states it has more than 15 years of experience. · telair.net, 30 Sept 2026
- CRM compatibility
- The CTI extension lists Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger as compatible CRMs. · telair.net, 30 Sept 2026
- CRM support
- The page lists Salesforce, Zoho, Zendesk, Freshdesk, SugarCRM, Pipedrive, X2CRM, and Vtiger as compatible. · telair.net, 30 Sept 2026
- CTI subscription eligibility
- The Click to Call installation guide says the extension relates to Triton Series systems and Plus Tier subscriptions. · telair.net, 30 Sept 2026
- Desktop and mobile apps
- Connect is available through a web browser, Windows, Mac, and Linux desktop versions, and iOS and Android mobile apps. · telair.net, 30 Sept 2026
- Devices
- The extension works with any registered SIP device and the desktop or mobile version of Connect. · telair.net, 30 Sept 2026
- Headquarters
- Toronto, Ontario, Canada · telair.net, 28 Sept 2026
- Mobile apps
- Cloud Softphone is available for iOS 13.0 or later and Android 6.0 or later; the mobile app requires a QR code activation from support. · telair.net, 30 Sept 2026
- Other integrations
- The Hosted PBX page lists Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Teams direct routing, Microsoft Entra ID provisioning and single sign-on, and a REST API. · telair.net, 30 Sept 2026
- Plan availability
- TELAIR's installation guide says the extension relates to its Triton Series System and Plus Tier Subscriptions. · telair.net, 30 Sept 2026
- Product
- TELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics. · telair.net, 30 Sept 2026
- Product relationship
- The extension can be used with Connect, which TELAIR describes as providing voice and video calls, messaging, and conferencing. · telair.net, 30 Sept 2026
- Purpose
- Click to Call CTI turns phone numbers on web pages into clickable links that start calls. · telair.net, 30 Sept 2026
- Reliability
- The Hosted PBX page states a 99.99% uptime SLA and describes automatic failover and geo-redundant data centers. · telair.net, 30 Sept 2026
- Security
- TELAIR describes Connect as supporting secure one-to-one and group chat. · telair.net, 30 Sept 2026
- Setup
- Setup requires an address provided by TELAIR support and the user's Connect username and password. · telair.net, 30 Sept 2026