Freedom251 › Computer Telephony Integration Software
Fastcall
What Fastcall is
Fastcall is a Salesforce-focused communications platform for calls, messaging and activity logging. It supports inbound and outbound calls, click-to-dial, list dialing, voicemail drop, recording and transcription. Users can send SMS, MMS and WhatsApp messages from Salesforce, where activity is logged. It also logs calls made through the Salesforce mobile interface and works with Salesforce Mobile. Listed integrations include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel and Einstein Bots; Agentforce can use it for calls, messages and IVR interactions. The Subscriber API is available through Apex, Salesforce Flows and Salesforce REST API actions. Fastcall connects to Twilio, which provides phone-number allocation and pay-as-you-go minutes through a subaccount. An active Salesforce subscription is required. A 14-day trial is advertised. Essential is $30 a month and Pro is $60 a month, each billed monthly with a 10-user minimum and additional monthly usage charges. The listed starting rate is $24/user/mo (annual).
Who it suits
Fastcall suits Salesforce users who want calling and messaging activity logged in their CRM. It may fit teams using Salesforce Mobile or the listed Salesforce integrations, provided they have an active Salesforce subscription.
What it does well
- Logs calls and messages to Salesforce.
- Supports SMS, MMS and WhatsApp.
- Includes call recording and transcription.
- Offers a 14-day trial.
What to know first
- Requires an active Salesforce subscription.
- Essential and Pro require 10 users minimum.
- Monthly usage charges also apply.
- No browser extension is listed.
Limits
The lowest priced listed plan, Essential, requires a 10-user minimum, an active Salesforce subscription and monthly usage charges. The advertised trial lasts 14 days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | monthly · per user · 10 user minimum · monthly usage charges apply · active Salesforce subscription required | $30 a month |
| Pro | monthly · per user · 10 user minimum · monthly usage charges apply · active Salesforce subscription required | $60 a month |
| Custom | 10 user minimum · custom features and integrations | On request |
As fastcall.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit Fastcall’s website.
- Make sure you have an active Salesforce subscription.
- Start the advertised 14-day trial or select a paid plan.
- Connect Fastcall with Salesforce and use its Twilio connection for phone-number allocation and pay-as-you-go minutes.
- Open an in-app support case if you need subscriber support.
Verdict
Fastcall combines calling, messaging and logging within Salesforce, with mobile support and integrations including Agentforce. Account for the Salesforce subscription requirement, 10-user minimums and monthly usage charges when considering its plans.
Questions
Does Fastcall have a free plan?
No. Fastcall advertises a 14-day free trial that can be cancelled anytime.
How much does Fastcall cost?
Essential is $30 a month per user and Pro is $60 a month per user, each with a 10-user minimum and monthly usage charges. The listed starting rate is From $24/user/mo (annual).
What does Fastcall require?
Fastcall requires an active Salesforce subscription. It connects to Twilio for phone-number allocation and pay-as-you-go minutes.
Which platforms does Fastcall support?
The listed platforms are Android, API, iOS and web.
Which Salesforce integrations are listed?
They include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel and Einstein Bots.
How can subscribers contact support?
Fastcall asks subscribers to open a support case within the app for the fastest service.
Facts from Fastcall's own pages
- Agentforce
- Agentforce can use Fastcall to make calls, send messages and handle IVR interactions inside Salesforce. · fastcall.com, 30 Sept 2026
- API
- The Subscriber API is exposed through Apex, Salesforce Flows and Salesforce REST API actions. · fastcall.com, 30 Sept 2026
- Audience
- Fastcall describes its team as Salesforce subject matter experts and its service as dedicated to Salesforce users. · fastcall.com, 30 Sept 2026
- Calling
- The product supports inbound and outbound calls, click-to-dial, list dialing, voicemail drop, call recording and transcription. · fastcall.com, 30 Sept 2026
- Founded
- 2007 · fastcall.com, 28 Sept 2026
- Integrations
- Documented Salesforce integrations include Agentforce, Sales Engagement, Einstein Conversation Insights, Einstein Generative AI, Omni-Channel and Einstein Bots. · fastcall.com, 30 Sept 2026
- Messaging
- Users can send and receive SMS/MMS and WhatsApp messages directly from Salesforce, with activity logged there. · fastcall.com, 30 Sept 2026
- Mobile
- Fastcall integrates with Salesforce Mobile and automatically logs calls made from the Salesforce mobile interface. · fastcall.com, 30 Sept 2026
- Origin
- Fastcall411 was founded in 2007 as a local search phone-directory company and later moved into Salesforce consulting and telephony. · fastcall.com, 30 Sept 2026
- Product
- Fastcall is a Salesforce-native communications platform for voice, messaging and automatic activity logging. · fastcall.com, 30 Sept 2026
- Requirement
- Fastcall requires an active Salesforce subscription. · fastcall.com, 30 Sept 2026
- Security
- Fastcall says it implements commercially reasonable technical and organizational safeguards but cannot guarantee absolute security. · fastcall.com, 30 Sept 2026
- Support
- Fastcall asks subscribers to open a support case within the app for the fastest service. · fastcall.com, 30 Sept 2026
- Telephony
- Fastcall connects to Twilio; a Twilio subaccount is created for phone-number allocation and pay-as-you-go minutes. · fastcall.com, 30 Sept 2026
- Trial
- The product is advertised as free to try for 14 days and cancellable anytime. · fastcall.com, 30 Sept 2026