Side by side
Fastcall vs PhoneSuite CTI Client
Both stand on computer telephony integration software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Fastcall combines calling, messaging and logging within Salesforce, with mobile support and integrations including Agentforce. Account for the Salesforce subscription requirement, 10-user minimums and monthly usage charges when considering its plans.
Visit FastcallChoose PhoneSuite CTI Client if your Windows setup uses a supported phone system and you need computer-assisted call handling. Its 30-day trial provides the full Professional feature set, and a limited freeware edition is also available. Look elsewhere if you rely on New Outlook (2025) or need a platform other than Windows.
Visit PhoneSuite CTI ClientThe facts
| Fastcall | PhoneSuite CTI Client | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | Windows |
| Lowest paid plan | Essential: $30 a month | Free or on request |
| Plans published | 3 | 2 |
| Maker | Not published | Not published |
| Website | fastcall.com | phonesuite.de |
| On computer telephony integration software | #7 of 22 | #3 of 22 |
Fastcall: what it does well
- Logs calls and messages to Salesforce.
- Supports SMS, MMS and WhatsApp.
- Includes call recording and transcription.
- Offers a 14-day trial.
What to know first
- Requires an active Salesforce subscription.
- Essential and Pro require 10 users minimum.
- Monthly usage charges also apply.
- No browser extension is listed.
PhoneSuite CTI Client: what it does well
- Supports dialing, answering, transferring, holding, conferencing, and call logging.
- Screen pop, click-to-dial, and in-call controls are included.
- Connectors cover Asterisk, FRITZ!Box, and listed IP phone families.
- 30-day trial includes the full Professional feature set.
- A limited freeware edition is available.
What to know first
- Runs on Windows only.
- New Outlook (2025) is not supported.
- Some call functions depend on the phone or TAPI driver.
- Contact source availability varies by edition.
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