Freedom251 › Live chat software
Chaport
by Chaport
What Chaport is
Chaport is a customer messaging platform combining live agent chat, a website chatbot, and visitor tracking. Customers can contact teams through live chat, email, Facebook, Telegram, or Viber. Chatbots can answer common questions, qualify leads, and collect feedback around the clock; the product also includes a knowledge base and FAQ bot. Chaport is available on the web, iOS, Android, Windows, and MacOS, with instant synchronization between devices. Its Free plan includes two operators, 60-day chat history, unlimited chats and websites, and one branded auto-invitation. After the 14-day Unlimited trial, the Free plan remains available with paid features disabled; the trial does not require a credit card. Unlimited includes teams, assignment rules, and shared saved replies. Chaport lists 4,000 integrations, SSL encryption, and GDPR compliance. Operators can be account owners, administrators, or operators. The company identifies itself as Chaport Inc., founded in 2014, with headquarters in Alhambra, California.
Who it suits
Chaport suits teams handling customer conversations across live chat and other listed channels, including teams that want chatbot support. Its Free plan may suit small teams needing up to two operators and 60 days of chat history.
What it does well
- Supports live chat, email, Facebook, Telegram, and Viber.
- Free plan includes two operators and 60-day chat history.
- Unlimited chats and websites on the Free plan.
- Apps synchronize instantly across listed platforms.
- Unlimited includes teams and assignment rules.
What to know first
- Free plan limits the team to two operators.
- Free plan chat history lasts 60 days.
- Paid features are disabled on the continuing Free plan.
- Prices exclude VAT; location-based taxes may be added.
Limits
The Free plan includes two operators and 60-day chat history. After the 14-day Unlimited trial, it remains available with paid features disabled.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Shown as EUR 0 per free on our read (localised); USD price not displayed to our checker · 2 operators · 60 days chat history | Free |
| Pro | 4 operators | On request |
| Unlimited | Unlimited operators | On request |
| Pro Annual | €29/mo under Annually | On request |
| Pro Monthly | €39/mo under Monthly | On request |
| Unlimited Annual | €99/mo under Annually | On request |
| Unlimited Monthly | €129/mo under Monthly | On request |
As chaport.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Chaport website.
- Start with the Free plan or begin the 14-day Unlimited trial without a credit card.
- Use Chaport on web, iOS, Android, Windows or MacOS.
- Choose a paid plan with four operators or unlimited operators if needed.
Verdict
Chaport covers several customer contact channels and offers a persistent Free plan with stated operator and history limits. Teams needing more operators or paid features should review the available plan details.
Questions
Is Chaport free?
Yes. Its Free plan remains available after the 14-day Unlimited trial, with paid features disabled.
What does the Free plan include?
It includes two operators, 60-day chat history, unlimited chats and websites, and one branded auto-invitation.
Which platforms support Chaport?
Chaport is available on web, iOS, Android, Windows and MacOS.
How long is the trial, and does it require a credit card?
The Unlimited trial lasts 14 days and does not require a credit card.
What do the paid plans offer for operator counts?
Listed paid options include plans for four operators and plans for unlimited operators. Unlimited also includes teams, assignment rules and shared saved replies.
Who makes Chaport?
The website identifies the company as Chaport Inc. It was founded in 2014 and is headquartered in Alhambra, California.
Facts from Chaport's own pages
- Included agent seats
- 2 · chaport.com, 20 Sept 2026
- Website chatbot
- Yes · chaport.com, 20 Sept 2026
- Chatbot availability
- Chatbots can answer common questions, qualify leads, and collect feedback around the clock. · chaport.com, 28 Sept 2026
- Chat channels
- omnichannel · chaport.com, 20 Sept 2026
- Company name
- The website identifies the company as Chaport Inc. · chaport.com, 28 Sept 2026
- Company reach
- Chaport says it is used by more than 100,000 teams. · chaport.com, 28 Sept 2026
- Device synchronization
- The apps provide instant synchronization between devices. · chaport.com, 28 Sept 2026
- Founded
- 2014 · chaport.com, 28 Sept 2026
- Free plan
- Yes · chaport.com, 20 Sept 2026
- Free plan duration
- After the trial, the Free plan is available forever, with paid features disabled. · chaport.com, 28 Sept 2026
- Free plan limits
- The Free plan includes 2 operators, 60-day chat history, unlimited chats and websites, and one branded auto-invitation. · chaport.com, 28 Sept 2026
- Headquarters
- 2112 Chestnut St, Suite 114, Alhambra, CA 91803, USA · chaport.com, 28 Sept 2026
- Listed integrations
- 4000 · chaport.com, 20 Sept 2026
- Listed integrations
- Chaport connects with more than 4,000 apps through Zapier and also offers an API. · chaport.com, 28 Sept 2026
- Live agent chat
- Yes · chaport.com, 20 Sept 2026
- Messaging channels
- Customers can contact teams through live chat, email, Facebook, Telegram, or Viber. · chaport.com, 28 Sept 2026
- Operator roles
- Operators can be account owners, administrators, or operators. · chaport.com, 28 Sept 2026
- Payment methods
- Chaport accepts PayPal, Visa, and MasterCard. · chaport.com, 28 Sept 2026
- Security compliance
- The pricing page lists SSL encryption and GDPR compliance. · chaport.com, 28 Sept 2026
- Supported platforms
- Chaport is available on iOS, Android, Web, Windows, and MacOS. · chaport.com, 28 Sept 2026
- Support features
- The product includes live chat, chatbots, a knowledge base, and an FAQ bot. · chaport.com, 28 Sept 2026
- Tax handling
- Prices exclude VAT, though VAT or sales tax may be added depending on location. · chaport.com, 28 Sept 2026
- Team management
- The Unlimited plan includes teams, assignment rules, and shared saved replies. · chaport.com, 28 Sept 2026
- Trial period
- The Unlimited plan is available as a free trial for 14 days without a credit card. · chaport.com, 28 Sept 2026
Where Chaport stands on Freedom251
- Live chat software#10 of 94