MyLiveChat

What MyLiveChat is

MyLiveChat adds website chat for organizations that want visitors to reach a live agent or chatbot. It also tracks visitors, and its listed chat channel is the website. The service is available on the web, Windows, macOS, iOS, and Android, and lists 45 integrations. The free plan costs nothing, is billed forever, requires no credit card, and includes one agent with three years of chat history. Starter costs $15 a month, billed monthly, and has the same seat and history limits; cancellation is available anytime. Basic is $29 a month for two to four seats and five years of history. Corporate costs $59 a month for five to nine seats and five years of history. Enterprise is $99 a month for 10 or more seats and 15 years of history; its listing also says $99+ per month. Paid plans are billed monthly and can be canceled at any time. MyLiveChat, the maker, was founded in 2003 and is based in North York, Ontario, Canada.

Who it suits

MyLiveChat suits businesses seeking live agent chat, a website chatbot, and visitor tracking. Its free plan may suit a single-agent setup, while higher plans list more seats and longer chat-history periods.

Limits

Free includes one agent and three years of chat history. Starter has the same seat and history limits; Basic includes two to four seats and five years, Corporate five to nine seats and five years, and Enterprise 10 or more seats and 15 years.

Getting started

1. Open https://www.mylivechat.com/ on the web.
2. Choose the Free plan or a paid plan based on agent seats and chat-history period.
3. Use the web service or one of its listed Windows, macOS, iOS, or Android platforms.
4. Add website chat for live agent support or chatbot conversations.

Verdict

MyLiveChat combines visitor tracking with live agent and chatbot support on a website. Compare plan seat counts and history periods with the needs of your team.