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ReplyAgent
by ReplyAgent
What ReplyAgent is
ReplyAgent is a white-label AI communication platform for agencies that want to automate sales, marketing, and support through messaging apps. It combines website chatbot and live agent chat with channels including WhatsApp, Instagram, Messenger, Telegram, SMS, voice calls, and web chat. AI Studio supports 40+ models, including ChatGPT, Claude, Gemini, and DeepSeek, with automatic model fallback. The platform also includes CRM pipelines, bulk broadcasts, a visual flow builder, role permissions, and booking management.
Agencies can brand the dashboard and each client workspace with separate logos, colors, and custom domains. ReplyAgent lists integrations such as Baserow, Supabase, Cal.com, FireCrawl, n8n, Make.com, Meta CAPI, and ActiveCampaign. E-commerce and payments connections including Shopify, WooCommerce, Stripe, Asaas, Pix, and Woovi are marked as coming soon. ReplyAgent says WhatsApp, Instagram, and Messenger connect through the official Meta API and identifies itself as an official Meta Business Partner. The product is available on web, iOS, and Android; its mobile app is free with every plan. A free plan is available, while paid plans start at $19 a month. ReplyAgent is made by ReplyAgent, headquartered in Wilmington, Delaware, United States.
Who it suits
ReplyAgent is aimed at digital marketing agencies, consultants, freelancers, enterprises, and franchises that manage communications for clients or teams. Its white-label workspaces, messaging channels, and automation tools suit organizations coordinating sales, marketing, and support conversations.
What it does well
- Supports WhatsApp, Instagram, Messenger, Telegram, SMS, voice, and web chat.
- AI Studio supports 40+ models with automatic fallback.
- White-label branding includes separate workspace logos, colors, and custom domains.
- Free plan includes unlimited conversations.
- Mobile apps are free with every plan.
What to know first
- The free plan is limited to one workspace, 50 contacts, and one human agent.
- The free plan allows five AI assistants per workspace.
- E-commerce and payment integrations are marked as coming soon.
Limits
The Free plan includes one workspace, 50 contacts, one human agent, and five AI assistants per workspace. Premium costs $19 a month and includes 1,000 contacts, five human agents, and 20 AI assistants per workspace.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | billed monthly · 1 workspace · 50 contacts · 1 human agent · 5 AI assistants per workspace · Unlimited conversations | Free |
| Premium | billed monthly · 1,000 contacts · 5 human agents · 20 AI assistants per workspace · Multi-omnichannel live chat · Import and export contacts | $19 a month |
| Ignite | billed monthly · 15 workspaces · 3,000 contacts per workspace · 15 human agents per workspace · Agency white label included | $299 a month |
| Enterprise | billed monthly · 50 workspaces · 10,000 contacts per workspace · 25 human agents per workspace · Agency white label included | $599 a month |
| Agency account | Free forever · No setup fee · No minimums · Unlimited client workspaces · White-label included | Free |
| Standard workspace | monthly subscriptions · Standard price for one workspace · Resellers may set their own final sale price | $19 a month |
As replyagent.com lists them, read 19 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.replyagent.com/ and start with the free plan or select a paid plan.
- Use the web platform or download the app from the App Store or Google Play.
- Set up a workspace and configure its settings, channels, and integrations.
- Connect messaging channels such as WhatsApp, Instagram, or Messenger through the official Meta API.
- Build workflows with the visual flow builder, or use booking workflows through the API or MCP server.
Verdict
Choose ReplyAgent if you need branded client workspaces and a combination of AI and human messaging across channels. Look elsewhere if your required e-commerce or payment connection must be available now, or if the free plan's workspace and contact allowances are too small.
Questions
Is ReplyAgent free?
Yes. The Free plan costs nothing, billed monthly, and includes one workspace, 50 contacts, one human agent, five AI assistants per workspace, and unlimited conversations.
How much do paid plans cost?
Premium costs $19 a month. Ignite costs $299 a month, and Enterprise costs $599 a month.
Which platforms are available?
ReplyAgent lists web, iOS, and Android platforms. The company says its mobile app is free with every plan.
Is ReplyAgent white-label?
Yes. Agencies can brand the dashboard and individual client workspaces with separate logos, colors, and custom domains. The Agency account plan also lists unlimited client workspaces and white-label inclusion.
Which integrations are available?
Listed integrations include Baserow, Supabase, Cal.com, FireCrawl, n8n, Make.com, Meta CAPI, and ActiveCampaign. Shopify, WooCommerce, Stripe, Asaas, Pix, and Woovi are marked as coming soon.
Who makes ReplyAgent?
ReplyAgent is made by ReplyAgent. Its maker is headquartered in Wilmington, Delaware, United States.
Facts from ReplyAgent's own pages
- Included agent seats
- 5 · replyagent.com, 19 Sept 2026
- AI
- ReplyAgent says its AI Studio supports 40+ models, including ChatGPT, Claude, Gemini, and DeepSeek, with automatic model fallback. · replyagent.com, 11 Oct 2026
- API
- ReplyAgent provides a developer API documentation link and says booking workflows are available through API or MCP server. · replyagent.com, 11 Oct 2026
- Automation
- The platform includes CRM pipelines, bulk broadcasts, a visual flow builder, role permissions, and booking management. · replyagent.com, 11 Oct 2026
- Channels
- The platform lists WhatsApp, Instagram, Messenger, Telegram, SMS, voice calls, and web chat as channels. · replyagent.com, 11 Oct 2026
- Website chatbot
- Yes · replyagent.com, 19 Sept 2026
- Chat channels
- omnichannel · replyagent.com, 19 Sept 2026
- Coming soon
- The integrations section marks e-commerce and payments connections, including Shopify, WooCommerce, Stripe, Asaas, Pix, and Woovi, as coming soon. · replyagent.com, 11 Oct 2026
- Company
- The site identifies the operator as Connecta Group Corporation and gives its headquarters as 1207 Delaware Ave #3121, Wilmington, Delaware, United States. · replyagent.com, 11 Oct 2026
- Free plan
- Yes · replyagent.com, 19 Sept 2026
- Headquarters
- Wilmington, Delaware, United States · replyagent.com, 28 Sept 2026
- Integrations
- Listed integrations include Baserow, Supabase, Cal.com, FireCrawl, n8n, Make.com, Meta CAPI, and ActiveCampaign. · replyagent.com, 11 Oct 2026
- Intended users
- The white-label product page targets digital marketing agencies, consultants and freelancers, enterprises, and franchises. · replyagent.com, 11 Oct 2026
- Live agent chat
- Yes · replyagent.com, 19 Sept 2026
- Meta connection
- ReplyAgent describes itself as an official Meta Business Partner and says WhatsApp, Instagram, and Messenger connect through the official Meta API. · replyagent.com, 11 Oct 2026
- Mobile apps
- The company says its ReplyAgent app is available on the App Store and Google Play and is free with every plan. · replyagent.com, 11 Oct 2026
- Product
- ReplyAgent is a white-label AI communication platform for agencies to automate sales, marketing, and support through messaging apps. · replyagent.com, 11 Oct 2026
- Security controls
- The product page describes custom agent permissions, workspace-scoped role controls, and independent settings, channels, and integrations for each workspace. · replyagent.com, 11 Oct 2026
- Paid from
- 19 · replyagent.com, 19 Sept 2026
- Support
- ReplyAgent says it typically replies to contact form messages within one business day. · replyagent.com, 11 Oct 2026
- White-label
- Agencies can brand their dashboard and each client workspace with separate logos, colors, and custom domains. · replyagent.com, 11 Oct 2026
Where ReplyAgent stands on Freedom251
- Live chat software#14 of 94