Live Helper Chat

Free plan AndroidAPIExtensioniPhoneMacSelf-hosted+2

Visit Live Helper Chat Alternatives Pricing

What Live Helper Chat is

Live Helper Chat is open-source support chat software for websites, combining live agents, bots, visitor tracking, and messaging channels. It lists unlimited operators, simultaneous chats, and departments, as well as file uploads, screenshots, and proactive chat invitations. Through its new widget, teams can also offer voice and video calls and screen sharing; these features are not supported in the old widget. Integrations listed by the vendor include Telegram, Facebook Messenger, WhatsApp, Twilio, Mattermost, n8n, Jitsi, Agora, and third-party REST APIs. AI integrations include ChatGPT, Rasa, DeepPavlov, Ollama, and Gemini. Customers can use the hosted service or download and self-host the application; the vendor says both versions have the same features. Hosted plans have daily pageview and monthly HTTP request caps. The Free option is a 14-day evaluation, while paid hosted plans range from €6 a month to €16 a month. Self-hosting is described as free apart from hosting costs. Installation requires PHP 8.2 or higher, MySQL 5.7 or MariaDB 10.2.3 or higher, and Apache or Nginx. Desktop clients are offered for Windows and macOS, and the vendor links to Android and iOS mobile app resources. The project is developed by an individual, with Lithuania identified as the maker's location.

Who it suits

Live Helper Chat suits teams that want website live chat and messaging integrations, or organizations that need to host the software themselves. Its listed users include banks, health-sector organizations, universities, and game industries where data protection is a priority.

What it does well

Open-source software can be self-hosted, with hosting and downloadable versions said to share features.
Hosted plans list unlimited operators and chats.
Supports visitor tracking, file uploads, screenshots, and proactive chat invitations.
Integrates with messaging services, REST APIs, and several AI systems.
Offers Windows and macOS desktop clients and Android and iOS mobile resources.

What to know first

Hosted Free is a 14-day evaluation, not an ongoing free plan.
Hosted plans cap daily pageviews and monthly HTTP requests.
Voice, video, and screen sharing require the new widget; the old widget does not support them.
Self-hosting requires PHP 8.2 or higher, a supported database, and Apache or Nginx.

Limits

The hosted Free plan lasts 14 days and allows up to 8,000 pageviews daily and 1.5M HTTP requests monthly. Paid hosted caps range from 8k to 100k daily pageviews and 25M to 300M monthly HTTP requests. Self-hosting is free apart from hosting costs.

Plans

Plan	Billed and limits	Price
Free hosted trial	14 days to evaluate · Unlimited operators · Unlimited chats · 8,000 pageviews daily · 1.5M HTTP requests monthly	Free
Basic	30 days · unlimited operators · unlimited chats · up to 8k pageviews daily · 25M HTTP requests monthly	€6 a month
Standard	30 days · unlimited operators · unlimited chats · up to 50k pageviews daily · 150M HTTP requests monthly	€10 a month
Premium	30 days · unlimited operators · unlimited chats · up to 100k pageviews daily · 300M HTTP requests monthly	€16 a month
Self hosted, Premium support	monthly · direct Skype/Discord text and call support · 1 hour per month · email · development support · monthly updates	€40 a month
Free	14-day evaluation · unlimited operators · unlimited chats · up to 8k pageviews daily · 1.5M HTTP requests monthly	Free
Self hosted	completely free · pay for your own hosting	Free
Self hosted, Enterprise	custom development · custom branding · direct Skype/Discord text and call support · email · monthly updates	On request

As livehelperchat.com lists them, read 20 Sept 2026. The maker's own page has the final word.

Getting started

Visit Live Helper Chat's website and choose hosted service or self-hosting.
For a hosted evaluation, start the Free plan for 14 days; select Basic, Standard, or Premium for continued hosting.
For self-hosting, download the source code and host it using Docker.
Meet the install requirements: PHP 8.2 or higher, MySQL 5.7 or MariaDB 10.2.3 or higher, and Apache or Nginx.
Use the new widget if you need voice or video calls or screen sharing.
Choose Windows or macOS desktop clients, or consult the vendor's Android and iOS mobile app resources.

Verdict

Choose Live Helper Chat if you need a chat tool with agent support, messaging integrations, and a choice of hosted or self-hosted deployment. Look elsewhere if the hosted evaluation's traffic caps or the self-hosting requirements do not fit your needs.

Questions

Is Live Helper Chat free?

The hosted Free plan costs nothing and is a 14-day evaluation. Self-hosting is described as free apart from hosting costs.

What do hosted plans cost?

Basic costs €6 a month, Standard €10 a month, and Premium €16 a month; each is billed every 30 days.

Can I self-host Live Helper Chat?

Yes. The vendor offers source code for self-hosting and says it can be hosted using Docker. The application requires PHP 8.2 or higher, MySQL 5.7 or MariaDB 10.2.3 or higher, and Apache or Nginx.

Which platforms are available?

The listed platforms include web, self-hosted, Windows, macOS, Android, iOS, and a Chrome extension.

Does it support voice and video?

Yes. Voice and video calls and screen sharing are supported through the new widget, but not the old widget.

Who develops Live Helper Chat?

The download page says there is no company behind the open-source application and that it is developed by an individual. Business details identify Lithuania as the maker's location.

Facts from Live Helper Chat's own pages

AI: The vendor lists integrations with ChatGPT, Rasa, DeepPavlov, Ollama, and Gemini. · livehelperchat.com, 11 Oct 2026
Capacity: Hosted plans state daily pageview and monthly HTTP request caps, ranging from 8k pageviews and 1.5M requests on Free to 100k pageviews and 300M requests on Premium. · livehelperchat.com, 11 Oct 2026
Website chatbot: Yes · livehelperchat.com, 20 Sept 2026
Chat channels: website+messaging · livehelperchat.com, 20 Sept 2026
Chat features: The site lists unlimited operators, simultaneous chats, and departments, plus visitor tracking, file uploads, screenshots, and proactive chat invitations. · livehelperchat.com, 11 Oct 2026
Deployment: The application can be self-hosted, and the vendor says the hosted and downloadable versions have the same features. · livehelperchat.com, 11 Oct 2026
Desktop and extension: The download page offers Windows and macOS desktop clients and a Chrome extension. · livehelperchat.com, 11 Oct 2026
Free plan: Yes · livehelperchat.com, 20 Sept 2026
Integrations: Listed integrations include Telegram, Facebook Messenger and WhatsApp, Twilio, Mattermost, n8n, Jitsi, Agora, and third-party REST APIs. · livehelperchat.com, 11 Oct 2026
Intended users: The vendor says Live Helper Chat is used by banks, the health sector, universities, and game industries where data protection is a priority. · livehelperchat.com, 11 Oct 2026
Live agent chat: Yes · livehelperchat.com, 20 Sept 2026
Maker: The download page says there is no company behind the open-source application and that it is developed by an individual; business details identify Lithuania as the maker's location. · livehelperchat.com, 11 Oct 2026
Mobile: The vendor links to a Flutter mobile app repository with Android and iOS folders and documents mobile app setup. · github.com, 11 Oct 2026
Privacy: The privacy policy says the service may use third-party services that collect identifying information and states it cannot guarantee absolute security of internet transmission or electronic storage. · livehelperchat.com, 11 Oct 2026
Product: Live Helper Chat describes itself as open-source live support chat for websites with bots, voice, video, screen sharing, AI, and REST API integrations. · livehelperchat.com, 11 Oct 2026
Requirements: The install guide requires PHP 8.2 or higher, MySQL 5.7 or MariaDB 10.2.3 or higher, and Apache or Nginx. · doc.livehelperchat.com, 11 Oct 2026
Security guidance: The security guide recommends a secret hash of at least 50 characters, with 80 characters recommended, and describes restricting back-office and REST API access. · doc.livehelperchat.com, 11 Oct 2026
Support: The vendor lists a forum, GitHub, Discord, and paid premium support with one hour per month of direct Skype/Discord text or call support. · livehelperchat.com, 11 Oct 2026
Visitor tracking: Yes · livehelperchat.com, 20 Sept 2026
Voice and video: The product supports voice and video calls and screen sharing through its new widget; the old widget is not supported for these features. · doc.livehelperchat.com, 11 Oct 2026

Where Live Helper Chat stands on Freedom251

Live chat software#15 of 94