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Live Helper Chat vs Yellow.ai

Both stand on live chat software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Live Helper Chat

Free plan AndroidAPIExtension+5

Choose Live Helper Chat if you need a chat tool with agent support, messaging integrations, and a choice of hosted or self-hosted deployment. Look elsewhere if the hosted evaluation's traffic caps or the self-hosting requirements do not fit your needs.

Visit Live Helper Chat

Yellow.ai

Free plan AndroidAPIExtension+2
Visit Yellow.ai

The facts

Live Helper ChatYellow.ai
Free planYesYes
Open sourceNot publishedNo
Runs onAndroid, API, Extension, iPhone, Mac, Self-hosted, Web, WindowsAndroid, API, Extension, iPhone, Web
Lowest paid planBasic: €6 a monthFree or on request
Plans published85
MakerNot publishedYellow.ai
Websitelivehelperchat.comyellow.ai
On live chat software#15 of 94#11 of 94

Live Helper Chat: what it does well

  • Open-source software can be self-hosted, with hosting and downloadable versions said to share features.
  • Hosted plans list unlimited operators and chats.
  • Supports visitor tracking, file uploads, screenshots, and proactive chat invitations.
  • Integrates with messaging services, REST APIs, and several AI systems.
  • Offers Windows and macOS desktop clients and Android and iOS mobile resources.

What to know first

  • Hosted Free is a 14-day evaluation, not an ongoing free plan.
  • Hosted plans cap daily pageviews and monthly HTTP requests.
  • Voice, video, and screen sharing require the new widget; the old widget does not support them.
  • Self-hosting requires PHP 8.2 or higher, a supported database, and Apache or Nginx.

Yellow.ai: what it does well

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