Smartsupp

Smartsupp is ranked #10 of 95 in live chat software on Freedom251, made by Smartsupp (Brno, Czechia). It runs on Web, iOS, Android. There is a free plan. Paid plans start at $16/mo.

Smartsupp plans and pricing

All plans

Free Free Free forever 1 operator · 25 conversations per month · 14-day history · 1 website smartsupp.com · 28 Sept 2026

Solo $17/mo billed annually 1 operator · Unlimited conversations · 3 email addresses · 50 AI reply assists per month · 1 website smartsupp.com · 28 Sept 2026

Plus $25/mo billed annually 3 operators · Unlimited conversations · 10 email addresses · 250 AI reply assists per month · 1 website smartsupp.com · 28 Sept 2026

Expert $83/mo billed annually 5+ operators · Unlimited conversations · 50 email addresses · 500 AI reply assists per month · 3 websites smartsupp.com · 28 Sept 2026

Ultimate $280/mo Contact sales; billed annually Custom operators · Custom conversation volume · Custom email limit · 3-year history smartsupp.com · 28 Sept 2026

Mira AI Agent $16/mo billed annually at $16/month smartsupp.com · 28 Sept 2026

Compared on live chat software

Free plan: Yes
Paid from: $17/mo
Website chatbot: Yes
Live agent chat: Yes
Visitor tracking: Yes
Chat channels: omnichannel
Included agent seats: 1 agents
Listed integrations: 80 apps

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Smartsupp

Customer base: Smartsupp says it serves more than 100,000 customers.
Free plan limits: The free plan includes 1 operator, 25 conversations per month, and limited 14-day history.
Trial period: Paid customer service plans include a 14-day free trial with no credit card needed.
Annual billing: Annual payment is offered with savings of up to 30%.
VAT handling: Prices exclude VAT, which is calculated based on the billing country.
Communication channels: The platform supports live chat, Facebook Messenger, WhatsApp, and connected email.
Mobile support: Smartsupp offers a mobile SDK and a business mobile app.
Platform integrations: Smartsupp advertises more than 80 other platform integrations.
Team management: Teams can organize agent groups, assign roles, and track performance from one dashboard.
Admin controls: Plans include limited agent access to settings such as billing or chat box design.
Support options: Support resources include a Help Center, Developer Docs, and premium support on the Expert plan.
AI features: AI features include AI agents, AI reply assistance, MCP connections, and automation workflows.
Mira capabilities: Mira can recommend products, answer up to 80% of common questions, and hand conversations to humans.
Privacy compliance: The site links to data privacy and GDPR information.
Price from: $16/mo

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Where it ranks on Freedom251

Best Live Chat Software in 2026#10 of 95

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Sources

smartsupp.com· checked 28 Sept 2026
smartsupp.com/pricing/· checked 28 Sept 2026