Freedom251 › Conversational Support Software
Chatra
What Chatra is
Chatra gives website visitors a way to contact a business through live chat while agents are online, or to leave a message when they are offline. Its dashboard brings website conversations together with email, Facebook Messenger, and Instagram. Website chatbots can send automated messages, offer reply options, and pass a visitor to an agent. Targeted chats and behavioral triggers can also start conversations on selected pages, including landing, contact, and checkout pages.
Agents can use Chatra in a browser or through its iOS and Android apps. The listed integrations include WordPress, Shopify, WooCommerce, Ecwid, Slack, BigCommerce, Help Scout, and Zapier; developer options include JavaScript and REST APIs and outgoing webhooks. The Free plan is free forever and includes one agent with up to five chats per month. Essential is listed at $31 a month, with annual billing at €25 per agent per month; Pro is $41 a month, or €33 per agent per month yearly. Both paid plans include unlimited monthly chats and a 10-day trial without a credit card. The chat widget is described as SSL-encrypted.
Who it suits
Chatra suits businesses that want website chat, offline messaging, and a way to handle email and social conversations from one dashboard. Its one-agent free tier can suit a small setup, while paid plans list unlimited monthly chats and a 10-day trial.
What it does well
- Combines website chat, email, Facebook Messenger, and Instagram conversations.
- Chatbots can hand visitors to a support agent.
- Behavioral triggers can start chats on selected website pages.
- Offers browser, iOS, and Android agent access.
- Lists eight integrations, including Shopify and Zapier.
What to know first
- Free plan is limited to one agent.
- Free plan allows up to five chats per month.
- Paid-plan prices are listed per agent.
Limits
The Free plan includes one agent and up to five chats per month. Essential and Pro list unlimited monthly chats; each includes a 10-day trial without a credit card.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | free forever · 1 agent · 5 chats per month · online and offline chat widget | Free |
| Essential | €31 per agent per month; €25 per agent per month yearly · unlimited chats per month · 10-day free trial · no credit card required | €31 a month |
| Pro | €41 per agent per month; €33 per agent per month yearly · unlimited chats per month · 10-day free trial · no credit card required | €41 a month |
As chatra.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://chatra.com/.
- Choose the Free plan or review Essential and Pro.
- Start a 10-day trial of Essential or Pro without a credit card.
- Use the browser dashboard or the iOS or Android app.
- Connect a listed integration such as WordPress, Shopify, or Zapier if needed.
Verdict
Choose Chatra if your business needs website chat with offline messaging, chatbot handoff, and social and email conversations in a shared dashboard. The Free plan has a five-chat monthly cap, so teams expecting more activity should consider a paid plan.
Questions
Is there a free plan?
Yes. Free is billed free forever and includes one agent and five chats per month.
How much do the paid plans cost?
Essential is listed at $31 a month, billed €31 per agent monthly or €25 per agent monthly yearly. Pro is listed at $41 a month, billed €41 monthly or €33 yearly per agent.
Is there a free trial?
Yes. Essential and Pro list a 10-day trial with no credit card required.
Which platforms does Chatra support?
Chatra lists web, Android, and iOS. Agents can access the dashboard in a browser or use mobile apps.
Which integrations are listed?
The plans page lists WordPress, Shopify, WooCommerce, Ecwid, Slack, BigCommerce, Help Scout, and Zapier.
Who provides Chatra?
Chatra’s privacy policy identifies Roger Wilco LLC as the provider, and its homepage says Chatra is now a Brevo company.
Facts from Chatra's own pages
- Included agent seats
- 1 · chatra.com, 23 Sept 2026
- Channels
- The product offers a dashboard for handling website chat alongside email, Facebook Messenger, and Instagram conversations. · chatra.com, 8 Oct 2026
- Website chatbot
- Yes · chatra.com, 23 Sept 2026
- Chatbots
- Chat bots can present visitors with automated messages and reply options, then transfer them to a support agent. · chatra.com, 8 Oct 2026
- Chat channels
- omnichannel · chatra.com, 23 Sept 2026
- Company
- Chatra’s privacy policy identifies Roger Wilco LLC as the provider, and its homepage says Chatra is now a Brevo company. · chatra.com, 8 Oct 2026
- Developer tools
- The plans page lists a JavaScript API, REST API, outgoing webhooks, and integration with existing users. · chatra.com, 8 Oct 2026
- Founded
- Chatra says it launched its live chat tool in 2015. · chatra.com, 8 Oct 2026
- Free plan
- Yes · chatra.com, 23 Sept 2026
- Free-plan limit
- The Free plan allows one agent and up to five chats per month, while the paid plans list unlimited monthly chats. · chatra.com, 8 Oct 2026
- Integrations
- The plans page lists WordPress, Shopify, WooCommerce, Ecwid, Slack, BigCommerce, Help Scout, and Zapier integrations. · chatra.com, 8 Oct 2026
- Live agent chat
- Yes · chatra.com, 23 Sept 2026
- Mobile apps
- Chatra provides an agent dashboard accessible in a browser and mobile apps for iOS and Android. · chatra.com, 8 Oct 2026
- Privacy
- Chatra’s privacy policy says visitor identification tokens and related chat information are stored in browser local storage or cookies, by default indefinitely in local storage or for one year in cookies. · chatra.com, 8 Oct 2026
- Proactive messages
- Targeted chats and behavioral triggers can start conversations on selected web pages, including landing, contact, and checkout pages. · chatra.com, 8 Oct 2026
- Product
- Chatra lets website visitors contact businesses by live chat while agents are online or send messages when agents are offline. · chatra.com, 8 Oct 2026
- Security
- The plans page describes the chat widget as SSL-encrypted, and Chatra publishes a data processing addendum and GDPR information. · chatra.com, 8 Oct 2026
- Paid from
- 25 · chatra.com, 23 Sept 2026
- Support
- Chatra lists email support Monday through Friday, 3am–4pm EST, and offers help setting up integrations and installations. · chatra.com, 8 Oct 2026
- Visitor tracking
- Agents can view a real-time list of website visitors with details such as location, current page, referrer, operating system, and browser. · chatra.com, 8 Oct 2026
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