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Instead of Surfly

Surfly alternatives

Surfly lets customers and service teams work together in a shared web session, without asking participants to install software. Its co-browsing tools include video calls, e-signatures, annotations, control switching and masking, with JavaScript and REST APIs, webhooks and an embed API for connecting sessions to other workflows. Public cloud, private cloud and on-premise deployment give teams options for where sessions run. It supports desktop and mobile browsers, with native apps supported through a WebView.

1. 1

   Zoho Assist

   by Zoho Assist

   Free plan AndroidiPhoneLinux+3

   Remote support across desktop and mobile systems — Zoho Assist adds file transfer, session recording and mobile apps, while Surfly centers on collaborative web sessions.

   6.9 Free plan · paid from $10/mo (annual) · 15-day trial Visit site
2. 2

   LiveCall

   Free plan AndroidAPIiPhone+3

   B2C service with calls, routing and reservations — LiveCall adds operator availability, call routing and configurable reservations, while Surfly focuses on shared web sessions.

   7.4 Free plan Visit site
3. 3 C

   Cardina

   Free plan Web

   Support and sales teams guiding customer screens — Cardina adds remote scrolling, clicking and typing with customer permission, plus an audit log, while Surfly offers broader web-session collaboration.

   7.2 From $69/user/mo · 14-day trial Visit site
4. 4

   Median

   Free plan APISelf-hostedWeb

   Website support teams joining live visitors — Median adds a live visitor dashboard and one-click joining, while Surfly offers e-signatures and broader API and deployment options.

   7.2 Free plan · paid from $25/user/mo (annual) · 14-day trial Visit site
5. 5 H

   Help Lightning Remote Assistance

   Paid AndroidiPhoneMac+2

   Remote experts guiding work on physical equipment — Help Lightning adds live camera guidance, Merged Reality and persistent Help Threads, unlike Surfly’s collaborative web sessions.

   5.8 Pricing on request Visit site
6. 6 G

   Grypp Universal CoBrowse

   Paid AndroidAPIiPhone+1

   Privacy-focused cobrowsing across customer web journeys — Grypp focuses on guided browser journeys without exposing the customer’s desktop, private tabs or other apps.

   5.6 Pricing on request Visit site
7. 7 S

   SupportScreen

   Paid LinuxMacWeb+1

   Full-screen customer support with optional remote control — SupportScreen offers full-screen co-browsing, white labeling and support-desk SSO, while Surfly adds video calls and e-signatures.

   5.3 Pricing on request Visit site
8. 8

   Blitzz Visual Remote Assistance

   Free trial AndroidAPIExtension+4
   6.6 From $35/user/mo (annual) · 14-day trial Visit site
9. 9

   Cobrowse.io

   Free trial AndroidAPIiPhone+5
   6.5 From $18/mo (annual) Visit site
10. 10 F

    Fullview Cobrowsing

    Free trial AndroidiPhoneWeb
    6.3 From $489/mo · 14-day trial Visit site
11. 11 O

    OnSight RVX

    Free trial AndroidiPhoneWeb
    6.1 From $29/mo · 30-day trial Visit site
12. 12 S

    SightCall Remote Visual Support

    Free trial AndroidAPIiPhone+3
    6.1 Pricing on request Visit site
13. 13 G

    giosg

    by giosg

    Paid AndroidAPIExtension+2
    5.9 Pricing on request Visit site
14. 14 G

    Glia CoBrowsing

    Paid AndroidAPIiPhone+1
    5.9 Pricing on request Visit site
15. 15

    Recursive Labs Visual Engagement Platform

    Free trial AndroidAPIiPhone+3
    5.9 Pricing on request Visit site
16. 16 V

    Visual Assistance

    Free trial AndroidiPhoneMac+2
    5.9 From 75 NZD/mo · 10-day trial Visit site
17. 17

    CobrowseApp

    Free trial Web
    5.8 Pricing on request Visit site
18. 18 V

    Viewabo

    Free trial AndroidiPhoneWeb
    5.8 From $79/mo (annual) · 14-day trial Visit site
19. 19

    XMReality Remote Guidance

    Free trial AndroidAPIiPhone+4
    5.8 From $35/user/mo (annual) · 14-day trial Visit site
20. 20 R

    RemoteCall

    by RemoteCall

    Paid AndroidiPhoneLinux+3
    5.7 From $40.84/user/mo (annual) · 14-day trial Visit site
21. 21 T

    TechSee VIA Platform

    Paid AndroidAPIiPhone+1
    5.5 Pricing on request Visit site
22. 22 U

    Univerx Co-browsing

    Paid AndroidAPIiPhone+2
    5.5 Pricing on request Visit site
23. 23

    ViiBE

    Paid AndroidAPIiPhone+1
    5.1 Pricing on request Visit site
24. 24 S

    Salesforce Visual Remote Assistant

    Paid AndroidiPhoneWeb
    4.9 From $50/user/mo (annual) Visit site

The trade-offs matter: Surfly’s free plan allows five sessions per month, Basic video chat is limited to 1,000 minutes per user monthly, and paid pricing is available on request. Social media sites are restricted on its free plan and trial. Alternatives below shift the emphasis toward remote device support, scheduled video service, screen guidance or persistent field-service records. Compare those tasks with Surfly’s shared web-session approach, then weigh platform coverage, access requirements, integrations, recording, deployment and stated pricing before switching.

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