RemoteCall

What RemoteCall is

RemoteCall is attended remote-support software from RemoteCall, a maker headquartered in Seoul, Republic of Korea. It supports Windows, macOS, Linux, Android, iOS/iPadOS, and web browsers, with mobile apps available. File transfer and session recording are included, so its support sessions can involve transferring files and keeping a recording.

RemoteCall is paid and has no free plan. A 14-day trial is available. Five plans are listed, each billed annually: RemoteCall Visual Support costs $40.84 per month; RemoteCall Visual Pack costs $62.42 per month; RemoteCall Base Pack costs $49.92 per month; RemoteCall Mobile Pack costs $66.59 per month; and RemoteCall Total Pack costs $86.60 per month. Each plan allows five sessions per ID. Visual Support does not list a file-transfer allowance, while the other four plans include 1,000 MB of file transfer.

The listed starting price is $40.84 per user per month when billed annually. Buyers can compare the five options by their monthly price and whether the plan includes the stated 1,000 MB file-transfer allowance. Access is attended, and supported connections span desktop operating systems, mobile devices, and web browsers.

Who it suits

RemoteCall suits support providers who need attended sessions across desktop, mobile, and browser platforms. It may fit teams that need session recording or file transfer, with plan options that include different file-transfer allowances.

Limits

There is no free plan, and each listed plan allows five sessions per ID. The four plans other than Visual Support include 1,000 MB of file transfer; Visual Support has no file-transfer allowance listed.

Getting started

1. Visit the RemoteCall website.
2. Start the 14-day trial.
3. Choose one of the five plans, billed annually.
4. Use the supported Windows, macOS, Linux, Android, iOS/iPadOS, or web browser access.
5. Use the mobile apps for mobile access.

Verdict

Choose RemoteCall if attended support across desktop, mobile, and browser platforms is useful and you need session recording or file transfer. The 14-day trial offers a way to try it; look elsewhere if you need a free plan or more than five sessions per ID under the listed plans.