Side by side
CobrowseApp vs RemoteCall
Both stand on video customer support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial Web
Choose CobrowseApp if your support, success, onboarding, or training team needs live page guidance with user approval and built-in chat or video escalation. Look elsewhere if you need pricing published upfront or a stated trial duration.
Visit CobrowseApp Paid AndroidiPhoneLinux+3
Choose RemoteCall if attended support across desktop, mobile, and browser platforms is useful and you need session recording or file transfer. The 14-day trial offers a way to try it; look elsewhere if you need a free plan or more than five sessions per ID under the listed plans.
Visit RemoteCallThe facts
| CobrowseApp | RemoteCall | |
|---|---|---|
| Free plan | Not published | No |
| Open source | Not published | Not published |
| Runs on | Web | Android, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Not published | RemoteCall Visual Support: $40.84 a month |
| Plans published | None | 5 |
| Maker | Not published | RemoteCall |
| Website | cobrowseapp.com | remotecall.com |
| On video customer support software | #15 of 26 | #19 of 26 |
CobrowseApp: what it does well
- Users approve co-browsing requests with one click.
- Agents can navigate, request control, and annotate pages.
- Chat can escalate to video without leaving the website.
- Real-time sessions can be filtered by several user attributes.
- Every plan includes unlimited sessions and screen guidance tools.
What to know first
- Pricing is available only on request.
- The listed platform is web.
RemoteCall: what it does well
- Supports Windows, macOS, Linux, Android, iOS/iPadOS, and web browsers.
- Mobile apps are available.
- Sessions support file transfer and recording.
- A 14-day trial is available.
- Four plans include 1,000 MB of file transfer.
What to know first
- There is no free plan.
- All five listed plans allow five sessions per ID.
- The plans are billed annually.
- Visual Support does not list a file-transfer allowance.
Alternatives to CobrowseApp Alternatives to RemoteCall The whole list