giosg

What giosg is

giosg is a B2B platform for customer support, sales, marketing, and customer engagement. It brings AI agents together with live communication and digital engagement tools, including agents for support, shopping, lead generation, and internal employee assistance. Its live service combines chat, video calls, phone calls, and WhatsApp in one interface for agents, with the option to hand conversations to a person. AI features include support for more than 70 languages, automatic knowledge base translation, brand-specific behavior, and suggested replies. The platform also supports lead qualification, conversation routing, and marketing journeys across omnichannel interactions.

giosg connects with systems such as Salesforce, Genesys, HubSpot, Pipedrive, Shopify, WhatsApp, and Messenger, and offers open APIs for custom integrations. Its AI agents can also connect through APIs or native connectors to CRM, PIM, ecommerce, helpdesk, and DMS tools, with Microsoft Dynamics, Adobe, and SharePoint among the named options. The company says it is GDPR compliant and ISO/IEC 27001:2022 certified, with customer data held on EU servers and excluded from AI model training. AI safeguards include fallback behavior, confidence controls, and source citations. An optional VAULT feature adds encryption, stronger password settings, and IP access controls. Pricing starts at €790 per month, with a one-time setup or project fee and final cost dependent on scope, integrations, and expected volumes.

Who it suits

giosg suits businesses that need AI-supported customer service, ecommerce assistance, sales or marketing engagement, or employee support alongside live agent communication. It may also fit organizations that need multilingual interactions, integrations with business systems, or optional access controls for sensitive work.

Limits

The listed giosg plan starts at €790 per month and includes a one-time setup or project fee; final pricing depends on scope, integrations, and expected volumes. Email deployment is marked as coming soon.

Getting started

1. Visit the giosg website
2. Choose the giosg plan, which starts at €790 per month
3. Arrange the one-time setup or project work for your scope and integrations
4. Connect relevant systems through native connectors or APIs
5. Use the mobile app from the App Store or Google Play

Verdict

Choose giosg if your business needs AI agents and live customer communication in a shared platform, with support for multilingual service and business integrations. Consider another option if email deployment is required now or the starting monthly price and one-time project fee do not fit your budget.