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Best IT Change Management Software in 2026

IT change management software helps teams track change requests and the steps around reviewing and coordinating them. Compare approval workflows and risk assessment with the change audit trail and calendar; CMDB linking and emergency-change handling are further capabilities to consider. Free-plan availability and paid-from pricing give cost context as you assess fit. iTop, FreeITSM, and Pandora RC are among the entries. Consider which parts of your change process need the most structure, then compare the listed features against those requirements.

  1. 1

    FreeITSM

    Free plan Open source APIExtensionLinux+4

    FreeITSM covers ticketing, assets, and service management workflows without a paid tier, but deployment is self-hosted and formal support is not available.

    9.2 Free plan Visit site
  2. 2

    GLPI

    Free plan Open source AndroidAPIExtension+6

    GLPI combines service workflows, helpdesk tickets, and asset records, with cloud and on-premise options. Compare deployment needs, agent minimums, and plan details before selecting an offer.

    9.1 Free plan · paid from €19/user/mo · 45-day trial Visit site
  3. 3

    iTop

    Free plan Open source APILinuxMac+3
    9.0 Free plan Visit site
  4. 4

    iTop

    Free plan Open source APILinuxSelf-hosted+2

    Choose iTop if you need an open-source ITSM platform with a CMDB, service catalog, and workflow customization.

    8.9 Free plan Visit site
  5. 5

    Hornbill IT Asset Management

    by Hornbill IT Asset Management
    Free plan AndroidAPIiPhone+2

    Hornbill combines asset discovery, license and cost tracking, and workflow automation in a cloud service.

    7.5 Pricing on request Visit site
  6. 6

    Jira

    by Jira
    Free plan AndroidAPIiPhone+4
    7.3 Free plan · paid from $7.91/user/mo · 7-day trial Visit site
  7. 7

    ManageEngine ServiceDesk Plus

    Free plan AndroidAPIiPhone+5

    Choose ServiceDesk Plus if you need an IT help desk with features such as SLA management, a knowledge base, and an employee portal.

    7.3 Free plan · paid from $13/mo · 30-day trial Visit site
  8. 8

    Nova-Suite

    Free plan APISelf-hostedWeb

    Nova-Suite brings service requests, incident handling, CMDB, changes, and reporting into one platform.

    7.1 Free plan Visit site
  9. 9

    OTOBO

    Free plan APILinuxSelf-hosted+1

    Choose OTOBO if you need a license-free service management platform with request automation, a portal, APIs, and self-hosted deployment.

    7.1 Free plan Visit site
  10. 10

    Znuny

    by Znuny
    Free plan APILinuxSelf-hosted+1

    Znuny provides configurable ticket workflows, automation, and self-service tools, with multiple deployment choices.

    6.9 Free plan Visit site
  11. 11

    Alloy Navigator

    Free trial AndroidAPIiPhone+5

    Choose Alloy Navigator if your IT team needs service management workflows, a self-service portal, and integrated asset management with cloud or on-premises deployment options.

    6.6 From $19/mo (annual) Visit site
  12. 12

    Automic Continuous Delivery Automation

    Free trial APILinuxSelf-hosted+1
    6.6 Pricing on request Visit site
  13. 13

    Freshservice

    Free trial AndroidAPIiPhone+1

    Freshservice combines service desk, asset, operations, and AI features in one IT management offering. Review the plan-specific API limits and annual pricing when assessing fit.

    6.5 From $19/mo (annual) · 14-day trial Visit site
  14. 14

    Giva ChangeManager

    Free trial AndroidAPIiPhone+1

    Choose Giva ChangeManager if your organization needs structured change approvals, audit trails, and calendar-based coordination, especially in one of its stated regulated or public-sector audiences.

    6.5 From $76/user/mo (annual) · 30-day trial Visit site
  15. 15

    HaloITSM

    Free trial AndroidAPIiPhone+2

    Choose HaloITSM if you need IT and non-IT service management under one platform, with configurable workflows and a broad set of included integrations.

    6.4 From £66/user/mo (annual) · 30-day trial Visit site
  16. 16

    InvGate Service Desk

    Free trial AndroidAPIiPhone+5

    Choose InvGate Service Desk if you need service workflows across IT and other departments, with ticketing, automation, and AI Hub in one system.

    6.3 From $1,499/yr · 30-day trial Visit site
  17. 17

    iSupport Service Desk

    Free trial AndroidAPIiPhone+3

    iSupport Service Desk brings service management, self-service, reporting, and asset tracking into one offering with hosted and on-premise deployment options.

    6.3 Pricing on request Visit site
  18. 18

    ITSM-NG

    Free plan Web

    Consider ITSM-NG if your team wants web-based IT service management with CMDB linking and a choice of agent and asset allowances.

    6.3 Free plan · paid from €17/mo Visit site
  19. 19

    Hornbill Service Manager

    Free plan Web

    Consider Hornbill Service Manager if your organization needs cloud-based service management across IT and non-IT departments, with catalog, workflow, knowledge and asset capabilities.

    6.1 Free plan · pricing on request Visit site
  20. 20

    SolarWinds Service Desk

    Free trial AndroidAPIiPhone+1

    Choose SolarWinds Service Desk if your organization needs a paid, cloud-based ITSM system combining incidents, assets, CMDB, changes, and AI features.

    6.0 From $39/mo (annual) · 30-day trial Visit site
  21. 21

    SysAid

    Free trial AndroidAPIExtension+6

    Choose SysAid if you need IT service workflows combined with asset management, AI assistance and integrations.

    5.9 From $89/mo Visit site
  22. 22

    TOPdesk

    Free trial AndroidAPIiPhone+2

    TOPdesk brings incident handling, self-service, and asset management together, with plan features that expand at higher tiers.

    5.9 From £51/mo Visit site
  23. 23

    Track-It!

    Free trial AndroidAPIiPhone+3

    Track-It! brings service desk workflows and endpoint controls into one product with broad platform coverage.

    5.9 Pricing on request · 30-day trial Visit site
  24. 24

    IFS Enterprise Service Management

    by IFS Enterprise Service Management
    Paid AndroidiPhoneWeb+1

    IFS ESM connects service requests, workflow automation, and analytics across departments. Organizations considering it should confirm pricing and deployment details with IFS.

    5.8 Pricing on request Visit site
  25. 25

    Xurrent IMR

    Free trial AndroidAPIiPhone+1

    Xurrent IMR combines alerting, coordination, integrations, and post-incident reporting for production teams.

    5.8 From $5/user/mo (annual) · 14-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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