Freedom251 › Change Management Software
Giva ChangeManager
What Giva ChangeManager is
Giva ChangeManager is a standalone system for managing Requests for Change (RFCs) with ITIL-aligned workflows. Teams can log requests, assess them, route them for approval, and track changes through configurable change request, approval, and control workflows. The product also comes with ITIL-aligned defaults. An interactive RFC calendar, weekly calendar view, real-time dashboards, and notifications help teams coordinate planned changes. Hardware and software assets tracked in Giva can be linked to change requests, and the product supports risk assessment, emergency changes, approval workflows, audit trails, and CMDB linking.
ChangeManager can run independently or as an integrated module in Giva Help Desk and ITSM products. Giva offers web, Android, iOS, and API access; its mobile experience runs in a browser without requiring an app download. The listed starting price is $76/user/mo billed annually, and Giva offers a free 30-day trial without requiring a credit card. Plans include unlimited routine technical support, setup assistance, and storage. Giva describes the product for organizations in healthcare, financial services, legal, higher education, and government that need formal change control and audit trails. Change request entries do not include an AI Copilot; Giva says its Knowledge Management module includes a Knowledge Copilot.
Who it suits
Giva ChangeManager suits organizations that need formal approval steps, audit trails, and coordination around IT changes, including those in healthcare, financial services, legal, higher education, and government. It can also fit teams that want change management to operate on its own or alongside Giva Help Desk or ITSM products.
What it does well
- Configurable workflows include ITIL-aligned defaults.
- Interactive RFC and weekly calendar views support coordination.
- Links Giva-tracked hardware and software assets to requests.
- Supports risk assessment, emergency changes, and audit trails.
- Includes unlimited routine support, setup assistance, and storage.
What to know first
- No free plan is offered.
- At least five licenses are required for either listed plan.
- Change Request entries do not have an AI Copilot.
Limits
The trial lasts 30 days. Professional requires at least five licenses and supports up to 10 agents, 1,500 end users or customers, three service desks, and three email inboxes; Enterprise also has a five-license minimum but no maximum agent count and unlimited end users, service desks, and inboxes.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional | annually; minimum 5 licenses · up to 10 agents · up to 1,500 end users/customers · 3 service desks · 3 email inboxes | $76 a month |
| Enterprise | annually; minimum 5 licenses · unlimited agents · unlimited end users/customers · unlimited service desks · unlimited email inboxes | $98 a month |
As givainc.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Giva ChangeManager website.
- Start the free 30-day trial; no credit card is required.
- Request the free setup assistance from Giva product experts.
- Choose a plan, accounting for its five-license minimum.
- Use the web experience or access it through a browser on iOS or Android; API access is also available.
Verdict
Choose Giva ChangeManager if your organization needs structured change approvals, audit trails, and calendar-based coordination, especially in one of its stated regulated or public-sector audiences. Look elsewhere if you need an AI Copilot within change request entries or a free plan.
Questions
How much does Giva ChangeManager cost?
The listed starting price is $76/user/mo billed annually. Professional is listed at $76 a year, billed annually, and Enterprise at $98 a year, billed annually.
Is there a free plan or trial?
There is no free plan. Giva offers a free 30-day trial without requiring a credit card.
Which platforms does it support?
The listed platforms are Android, iOS, web, and API. Giva describes its mobile experience as browser-based, with no app download required.
Can it run without Giva Help Desk or ITSM?
Yes. Change Management can run on its own or as an integrated module in Giva Help Desk and ITSM products.
Does it include an AI Copilot for change requests?
No. Giva says Change Request entries do not have an AI Copilot; its Knowledge Management module includes a Knowledge Copilot.
What integrations does Giva describe?
Giva describes LDAP synchronization, a REST API for syncing employee or customer records with systems such as Active Directory, SAP, Oracle, and HR systems, plus a redirection API for third-party links.
Facts from Giva ChangeManager's own pages
- AI limitation
- Giva states that Change Request entries do not have an AI Copilot, while its Knowledge Management module includes a Knowledge Copilot. · givainc.com, 29 Sept 2026
- Analytics
- Real-time dashboards, KPIs, charts and customizable widgets provide reporting and operational visibility. · givainc.com, 15 Oct 2026
- API
- Giva advertises a REST API for connecting external databases and data sources. · givainc.com, 15 Oct 2026
- Approval workflow
- Change requests can be vetted and approved through configurable approval and change-control workflows. · givainc.com, 15 Oct 2026
- Asset linkage
- Hardware and software assets can be linked directly to change requests. · givainc.com, 15 Oct 2026
- Assets
- Hardware and software assets tracked in Giva can be linked directly to change requests. · givainc.com, 29 Sept 2026
- Audit evidence
- Each change request can contain its details, files and documentation for auditors. · givainc.com, 15 Oct 2026
- Browser and mobile access
- Giva says its mobile experience is browser based, requires no app download, and is cross-platform compatible with iOS and Android. · givainc.com, 29 Sept 2026
- Calendars and visibility
- The product provides an interactive RFC calendar, weekly calendar view, real-time dashboards, and notifications to help teams see and coordinate changes. · givainc.com, 29 Sept 2026
- Change outcomes
- The system records successful, unsuccessful and backed-out changes, including rejection reasons and induced problems. · givainc.com, 15 Oct 2026
- Cloud delivery
- Giva describes the product as 100% cloud-based and requiring only a standard web browser. · givainc.com, 15 Oct 2026
- Company facts
- LinkedIn lists Giva as privately held, founded in 1999, headquartered in Sunnyvale, California, with 51–200 employees. · linkedin.com, 15 Oct 2026
- Company facts: founder and size
- Crunchbase lists Ron Avignone as founder and product leader and estimates 51–100 employees. · crunchbase.com, 15 Oct 2026
- Company legal name
- Giva’s terms identify the provider as Giva, Inc. · givainc.com, 15 Oct 2026
- Documentation and training
- Giva provides more than 30 short video tutorials, self-paced tours, quick-start guides, FAQs, keyboard shortcuts and release notes. · givainc.com, 15 Oct 2026
- Founded
- 1999 · givainc.com, 28 Sept 2026
- Headquarters
- United States · givainc.com, 28 Sept 2026
- Independent integrations
- GetApp users mention Microsoft Outlook, Microsoft Azure, Google Workspace, Microsoft Entra ID, Microsoft 365 and single sign-on integrations. · getapp.com, 15 Oct 2026
- Independent listed price
- GetApp lists Giva from 69 per user per month and shows a 4.8 value-for-money score. · getapp.com, 15 Oct 2026
- Integrations
- Official integration options include LDAP/Active Directory synchronization, SAML single sign-on for Azure/ADFS, Google Apps and Okta, REST API connectivity, and Excel batch import. · givainc.com, 15 Oct 2026
- Intended users
- Giva describes its audience as organizations in healthcare, financial services, legal, higher education, and government that need formal change control and audit trails. · givainc.com, 29 Sept 2026
- ITIL alignment
- The product includes out-of-the-box ITIL-aligned defaults for change requests, approvals and change control. · givainc.com, 15 Oct 2026
- Knowledge Copilot limitation
- There is no AI Copilot for RFC entries; the Knowledge Copilot answers from an organization’s own articles in a dedicated Azure/OpenAI environment. · givainc.com, 15 Oct 2026
- Licence
- Giva’s terms describe its services and publications as commercial, reserve copyright and grant only a limited non-commercial copying permission; no open-source licence is provided. · givainc.com, 15 Oct 2026
Where Giva ChangeManager stands on Freedom251
- Change Management Software#8 of 26
- IT Change Management Software#14 of 43