Best Help Desk Software in 2026
Updated
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
101ranked
0free plans on this page
$0.20/molowest paid tier
8 Oct 2026last checked
0 of the 25 here have a free tier you can use, 0 have open-source code on record, and 0 have full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 76 | RichpanelAPI | One bar | — | — | 0 of 6 | $0.20/mo | 5.2 |
| 77 | SupportbenchAPI | One bar | — | — | 0 of 6 | $32/mo | 5.2 |
| 78 | PlainAPI | One bar | — | — | 0 of 6 | $35/mo | 5.2 |
| 79 | Fluent SupportAPI | One bar | — | — | 0 of 6 | — | 5.2 |
| 80 | Kapture CRMNo platforms listed | One bar | — | — | 0 of 6 | — | 5.2 |
| 81 | Oracle ServiceWeb | No signal | — | — | 1 of 6 | — | 5.2 |
| 82 | Vision HelpdeskWeb · Windows · Linux · Android · iPhone | Two bars | — | — | 5 of 6 | $8/mo | 5.2 |
| 83 | HelpraceAPI | One bar | — | — | 0 of 6 | $18/mo | 5.1 |
| 84 | EscalatedAPI | No signal | — | — | 0 of 6 | — | 5.1 |
| 85 | UserEchoAPI | One bar | — | — | 0 of 6 | $19/mo | 5.1 |
| 86 | Agentforce Contact CenterWeb · Android · iPhone | Two bars | — | — | 3 of 6 | $50/mo | 5.1 |
| 87 | Go Help DeskAPI | No signal | — | — | 0 of 6 | — | 5.0 |
| 88 | KronoDeskAPI | One bar | — | — | 0 of 6 | $195.76/mo | 4.9 |
| 89 | SupportPalWeb · Windows · Linux | Two bars | — | — | 3 of 6 | — | 4.9 |
| 90 | DoneDoneWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | $45/mo | 4.9 |
| 91 | Oracle Fusion Cloud MarketingWeb | One bar | — | — | 1 of 6 | — | 4.9 |
| 92 | Zendesk Contact CenterWeb | One bar | — | — | 1 of 6 | $33/mo | 4.9 |
| 93 | HelpDeskZAPI | One bar | — | — | 0 of 6 | — | 4.8 |
| 94 | TicksyAPI | One bar | — | — | 0 of 6 | $9/mo | 4.7 |
| 95 | OpenSupportsAPI | No signal | — | — | 0 of 6 | — | 4.7 |
| 96 | ServiceTonicAPI | One bar | — | — | 0 of 6 | — | 4.6 |
| 97 | SmartDeskAPI | One bar | — | — | 0 of 6 | — | 4.6 |
| 98 | UserDeckAPI | One bar | — | — | 0 of 6 | $10/mo | 4.6 |
| 99 | CayzuAPI | One bar | — | — | 0 of 6 | — | 4.6 |
| 100 | Tender SupportAPI | One bar | — | — | 0 of 6 | $49/mo | 4.5 |
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Shared inbox | SLA management |
|---|---|---|---|---|---|---|---|---|
| 76 | Richpanel | 5.2 | No | $0.20/mo | No | $99/user/mo | Yes | Yes |
| 77 | Supportbench | 5.2 | No | $32/mo | No | $32/user/mo | Yes | Yes |
| 78 | Plain | 5.2 | No | $35/mo | No | $35/user/mo | Yes | Yes |
| 79 | Fluent Support | 5.2 | No | — | Yes | — | Yes | — |
| 80 | Kapture CRM | 5.2 | No | — | No | — | Yes | Yes |
| 81 | Oracle Service | 5.2 | No | — | — | — | — | Yes |
| 82 | Vision Helpdesk | 5.2 | No | $8/mo | No | — | Yes | Yes |
| 83 | Helprace | 5.1 | No | $18/mo | No | — | Yes | Yes |
| 84 | Escalated | 5.1 | No | — | Yes | — | — | Yes |
| 85 | UserEcho | 5.1 | No | $19/mo | Yes | — | Yes | — |
| 86 | Agentforce Contact Center | 5.1 | No | $50/mo | No | $25/user/mo | Yes | Yes |
| 87 | Go Help Desk | 5.0 | No | — | — | — | — | Yes |
| 88 | KronoDesk | 4.9 | No | $195.76/mo | No | — | — | Yes |
| 89 | SupportPal | 4.9 | No | — | No | — | — | Yes |
| 90 | DoneDone | 4.9 | No | $45/mo | No | — | — | — |
| 91 | Oracle Fusion Cloud Marketing | 4.9 | No | — | — | — | — | Yes |
| 92 | Zendesk Contact Center | 4.9 | No | $33/mo | No | $55/user/mo | — | Yes |
| 93 | HelpDeskZ | 4.8 | No | — | Yes | — | Yes | — |
| 94 | Ticksy | 4.7 | No | $9/mo | No | — | — | — |
| 95 | OpenSupports | 4.7 | No | — | Yes | — | — | — |
| 96 | ServiceTonic | 4.6 | No | — | No | — | — | Yes |
| 97 | SmartDesk | 4.6 | No | — | No | — | Yes | Yes |
| 98 | UserDeck | 4.6 | No | $10/mo | No | — | Yes | — |
| 99 | Cayzu | 4.6 | No | — | No | — | Yes | Yes |
| 100 | Tender Support | 4.5 | No | $49/mo | No | — | Yes | — |
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