Best Help Desk Software in 2026
Updated
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
101ranked
0free plans on this page
$4.92/molowest paid tier
8 Oct 2026last checked
0 of the 25 here have a free tier you can use, 0 have open-source code on record, and 0 have full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 51 | PylonAPI | One bar | — | — | 0 of 6 | — | 5.7 |
| 52 | Zendesk MessagingAPI | One bar | — | — | 0 of 6 | $55/mo | 5.7 |
| 53 | Mojo HelpdeskWeb · API | One bar | — | — | 1 of 6 | $14/mo | 5.7 |
| 54 | GoatFlowAPI | One bar | — | — | 0 of 6 | — | 5.7 |
| 55 | TrengoWeb · Windows · Mac · Android · iPhone · API | Two bars | — | — | 5 of 6 | €299/mo | 5.6 |
| 56 | QisutuAPI | One bar | — | — | 0 of 6 | — | 5.6 |
| 57 | Sprinklr ServiceNo platforms listed | No signal | — | — | 0 of 6 | — | 5.5 |
| 58 | Sugar ServeAPI | One bar | — | — | 0 of 6 | — | 5.5 |
| 59 | HelpSpotAPI | One bar | — | — | 0 of 6 | — | 5.5 |
| 60 | TeamSupportAPI | One bar | — | — | 0 of 6 | $45/mo | 5.5 |
| 61 | UseResponseWeb · Android · iPhone · Self-hosted · API | Two bars | — | — | 3 of 6 | $49/mo | 5.5 |
| 62 | Support GenixAPI | One bar | — | — | 0 of 6 | $4.92/mo | 5.5 |
| 63 | TrakdeskAPI | One bar | — | — | 0 of 6 | $9.99/mo | 5.5 |
| 64 | DixaAPI | One bar | — | — | 0 of 6 | €89/mo | 5.4 |
| 65 | EnchantAPI | One bar | — | — | 0 of 6 | — | 5.4 |
| 66 | SupportBeeWeb · API | One bar | — | — | 1 of 6 | $20/mo | 5.4 |
| 67 | HelpCrunchWeb · Android · iPhone | Two bars | — | — | 3 of 6 | — | 5.4 |
| 68 | Desk ManagerAPI | One bar | — | — | 0 of 6 | — | 5.4 |
| 69 | HelpyAPI | One bar | — | — | 0 of 6 | — | 5.4 |
| 70 | DevRevWeb · Android · iPhone | One bar | — | — | 3 of 6 | — | 5.4 |
| 71 | LibreDeskWeb · Windows · Mac · Linux | One bar | — | — | 4 of 6 | — | 5.4 |
| 72 | Pega CRMWeb | One bar | — | — | 1 of 6 | — | 5.4 |
| 73 | osTicketAPI | One bar | — | — | 0 of 6 | — | 5.3 |
| 74 | SupportCandyAPI | One bar | — | — | 0 of 6 | $6.58/mo | 5.3 |
| 75 | Kapture CXAPI | One bar | — | — | 0 of 6 | — | 5.2 |
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Shared inbox | SLA management |
|---|---|---|---|---|---|---|---|---|
| 51 | Pylon | 5.7 | No | — | No | — | Yes | Yes |
| 52 | Zendesk Messaging | 5.7 | No | $55/mo | No | $55/user/mo | — | Yes |
| 53 | Mojo Helpdesk | 5.7 | No | $14/mo | No | — | — | Yes |
| 54 | GoatFlow | 5.7 | No | — | Yes | — | Yes | Yes |
| 55 | Trengo | 5.6 | No | €299/mo | No | — | Yes | — |
| 56 | Qisutu | 5.6 | No | — | — | — | Yes | Yes |
| 57 | Sprinklr Service | 5.5 | No | — | No | — | Yes | — |
| 58 | Sugar Serve | 5.5 | No | — | No | — | — | Yes |
| 59 | HelpSpot | 5.5 | No | — | No | — | Yes | Yes |
| 60 | TeamSupport | 5.5 | No | $45/mo | No | $45/user/mo | Yes | Yes |
| 61 | UseResponse | 5.5 | No | $49/mo | No | — | Yes | Yes |
| 62 | Support Genix | 5.5 | No | $4.92/mo | Yes | — | — | — |
| 63 | Trakdesk | 5.5 | No | $9.99/mo | Yes | $9.99/user/mo | Yes | Yes |
| 64 | Dixa | 5.4 | No | €89/mo | No | — | Yes | Yes |
| 65 | Enchant | 5.4 | No | — | No | — | Yes | Yes |
| 66 | SupportBee | 5.4 | No | $20/mo | No | $17/user/mo | Yes | — |
| 67 | HelpCrunch | 5.4 | No | — | No | — | — | — |
| 68 | Desk Manager | 5.4 | No | — | — | — | Yes | Yes |
| 69 | Helpy | 5.4 | No | — | — | — | Yes | Yes |
| 70 | DevRev | 5.4 | No | — | Yes | — | Yes | Yes |
| 71 | LibreDesk | 5.4 | No | — | Yes | — | Yes | Yes |
| 72 | Pega CRM | 5.4 | No | — | — | — | — | — |
| 73 | osTicket | 5.3 | No | — | Yes | — | — | Yes |
| 74 | SupportCandy | 5.3 | No | $6.58/mo | Yes | — | Yes | Yes |
| 75 | Kapture CX | 5.2 | No | — | No | — | Yes | Yes |
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