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No. 10 of 101 ·Help desk software

Vivantio

Web · Self-hosted · API · paid plans from $49/mo

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Freedom report

Two barsScore 7.3

  • Free tierA free tier is on its own pricing page
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

Vivantio is ranked #10 of 101 in help desk software on Freedom251, made by Vivantio (Boston, Massachusetts, United States; product and engineering in Bristol, United Kingdom). It runs on API, Self-hosted, Web. There is no free plan. Paid plans start at $49/mo.

Vivantio plans and pricing

All plans
Vivantio $49/mo Published price range is $49–$99 per agent per month, billed annually; end users are free. All features included · ITSM, AI, automation, CRM, assets and reporting · Self-service portal and knowledge management · 600+ integrations and full API access · Named, concurrent and pool licensing vivantio.com · 20 Sept 2026
End users Free self-service portal users, requestors and customers require no licence vivantio.com · 2 Oct 2026
Vivantio Platform $4,999/mo billed annually per technical agent · all features included · named, concurrent or pool licensing · end users require no licence vivantio.com · 2 Oct 2026

Compared on help desk software

Free plan
No
Paid from
$49/mo

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