No. 50 of 133 ·Remote desktop software

Matrix42 FastViewer

Name: Matrix42 FastViewer
Price: 540 EUR

Web · Windows · Mac · Android · iPhone · Self-hosted · paid plans from €45/mo

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Freedom report

Two barsScore 6.5

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

Matrix42 FastViewer is ranked #50 of 133 in remote desktop software on Freedom251, made by Matrix42 FastViewer (Frankfurt am Main, Germany). It runs on Android, iOS, macOS, Self-hosted, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at €45/mo.

Matrix42 FastViewer plans and pricing

All plans

Matrix42 FastViewer €540/yr 540.00 € per concurrent session per year; plus 19% VAT One concurrent session per license · up to 100 installed agents per license marketplace.matrix42.com · 29 Sept 2026

Compared on remote desktop software

Free plan: No

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The record

Access mode: both
Supported platforms: Web, Windows, macOS, iOS, Android
File transfer: Yes
Session recording: Yes
Managed devices: 100
Mobile apps: Yes
Purpose: FastViewer lets IT teams access and remotely control employee computers and other company devices, including servers.
Access options: It offers a standalone browser app, Windows and Mac desktop apps, and a web app integrated with Matrix42 Enterprise Service Management.
Remote support: Listed support features include unattended access, multiple sessions, and multi-monitor support.
Administration: Administrators can use remote PowerShell or CMD, reboot devices, and switch users.
Collaboration: FastViewer supports file transfer and clipboard sharing; the maker’s FAQ says file transfers are limited to 2 GB per file.
Security: The product page lists two-factor authentication and access profiles; the marketplace page states that data is protected by 256-bit AES encryption.
Integration: FastViewer integrates with Matrix42 solutions and can be integrated into Matrix42 Enterprise Service Management, where agents can use AI-assisted ticket insights before a session.
Deployment: FastViewer is offered for cloud or on-premises use, and the marketplace page says an on-premises server solution is available.
Price from: €45/mo

Where it ranks on Freedom251

Best Remote Desktop Software in 2026#50 of 133
Best IT Asset Management Software in 2026#83 of 109
Best IT Automation Software in 2026#30 of 70
Best IT Knowledge Base Software in 2026#20 of 61
Best IT SLA Management Software in 2026#12 of 50
Best Remote Support Software in 2026#24 of 47
Best IT Change Management Software in 2026#15 of 43
Best IT Problem Management Software in 2026#13 of 41
Best CMDB Software in 2026#13 of 39
Best Enterprise Service Management Software in 2026#10 of 30

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Sources

matrix42.com/en/fastviewer· checked 20 Sept 2026
matrix42.com/en/fastviewer-trial· checked 29 Sept 2026
matrix42.com/en/about-us· checked 29 Sept 2026
matrix42.com/en/esm· checked 28 Sept 2026
marketplace.matrix42.com/product/matrix42-fastviewer/· checked 29 Sept 2026