Freedom251 › Remote desktop software
UltraViewer
What UltraViewer is
UltraViewer is Windows software for remotely controlling a partner’s computer, with uses including customer support, partner assistance, and online education. To connect, the supporter enters the ID and password shown in the partner’s UltraViewer. Users can chat during the session, toggle chat with F1 or a chosen hotkey, and send or receive files through the chat window. The software can control multiple computers at once or share a screen with multiple computers. Session recording is listed as a feature. UltraViewer says sessions are SSL-encrypted and that it does not record or store session video on its servers; the person at the remote computer can watch the controller and reclaim the mouse. Windows downloads include an EXE installer and a portable ZIP. The ZIP runs without installation but has fewer features and is marked unsupported. A free plan is available. Paid plans are billed annually: Lite costs $3.99 a month, Professional costs $5.99 a month, and Premium costs $7.99 a month. Paid purchases include a 15-day money-back guarantee.
Who it suits
UltraViewer suits Windows users providing remote customer or partner support, or using remote control for online education. The remote computer’s user can observe the controller and take back the mouse.
What it does well
- Chat and file sharing are available during sessions.
- Can control multiple computers simultaneously.
- Remote users can reclaim the mouse.
- Paid purchases include a 15-day money-back guarantee.
What to know first
- Available for Windows only.
- Portable ZIP has fewer features and is marked unsupported.
- Paid plans are billed annually.
Limits
The free plan’s limits are not described here. Lite UltraViewer costs $3.99 a month billed annually and allows one user, one device, one concurrent session, three remote endpoints per month, and files up to 2 GB.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Lite UltraViewer | $3.99/m (billed annually) · 1 user, 1 device · 1 concurrent session · 3 remote endpoints/month · files up to 2 GB/file | $3.99 a year |
| Professional UltraViewer | $5.99/m (billed annually) · 1 user at a time · install on up to 6 computers · 1 concurrent session · unlimited remote endpoints · files up to 4 GB/file | $5.99 a year |
| Premium UltraViewer | $7.99/m (billed annually) · 1 user at a time · install on up to 12 computers · unlimited concurrent sessions · unlimited remote endpoints · files up to 8 GB/file | $7.99 a year |
As ultraviewer.net lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.ultraviewer.net/en/.
- Download the Windows EXE installer or the portable ZIP; the ZIP runs without installation but is marked unsupported.
- Open UltraViewer on both computers.
- Have the partner share the displayed ID and password.
- Enter the ID and password to connect; use the chat window to exchange messages or files.
Verdict
UltraViewer covers remote control, chat, file sharing, and multi-computer sessions on Windows. Choose between its free plan and annual paid plans, and note the portable ZIP’s unsupported status.
Questions
Is UltraViewer free?
Yes. It has a free plan, and paid plans start at $3.99 per user per month billed annually.
Which platforms does UltraViewer support?
Windows is the listed platform. The download page offers an EXE installer and a portable ZIP, with support listed from Windows XP through Windows 11.
How do you connect to another computer?
The supporter enters the ID and password displayed in the partner’s UltraViewer.
Can users exchange files during a session?
Yes. Users can send and receive files through the chat window.
What do the paid plans cost?
Lite costs $3.99 a month billed annually, Professional costs $5.99 a month billed annually, and Premium costs $7.99 a month billed annually.
Does UltraViewer offer a refund?
Paid purchases include a 15-day money-back guarantee. A refund can be requested through the contact page.
Facts from UltraViewer's own pages
- Chat
- Users can chat with their partner during remote control and toggle the chat with F1 or a chosen hotkey. · ultraviewer.net, 7 Oct 2026
- Connection setup
- To connect, the supporter enters the ID and password displayed in the partner’s UltraViewer. · ultraviewer.net, 7 Oct 2026
- File sharing
- Users can send and receive files through the chat window. · ultraviewer.net, 7 Oct 2026
- Free plan
- Yes · ultraviewer.net, 22 Sept 2026
- GDPR
- UltraViewer states that it has implemented technical and organizational measures to align its data processing with GDPR provisions. · ultraviewer.net, 7 Oct 2026
- Intended users
- The maker describes remote customer and partner support, and also lists online education as a use case. · ultraviewer.net, 7 Oct 2026
- Multiple computers
- Users can control multiple computers simultaneously or share their screen with multiple computers. · ultraviewer.net, 7 Oct 2026
- Portable version
- The portable ZIP version runs without installation, has fewer features than the EXE version, and is marked unsupported. · ultraviewer.net, 7 Oct 2026
- Privacy
- UltraViewer says it does not share, sell, or commercialize users’ personal information to other parties. · ultraviewer.net, 7 Oct 2026
- Purpose
- UltraViewer lets a user control a partner’s computer remotely to provide support. · ultraviewer.net, 7 Oct 2026
- Refund
- Paid purchases include a 15-day money-back guarantee, and users can request a refund through the contact page. · ultraviewer.net, 7 Oct 2026
- Session recording
- Yes · ultraviewer.net, 22 Sept 2026
- Session security
- UltraViewer says remote sessions are encrypted with SSL and that it does not record or store session video on its servers. · ultraviewer.net, 7 Oct 2026
- Paid from
- 3.99 · ultraviewer.net, 22 Sept 2026
- Support
- Technical assistance is available by email, and the listed calling hours are Monday through Friday, 9 AM–6 PM GMT+7. · ultraviewer.net, 7 Oct 2026
- Supported platform
- The download page offers an EXE installer and ZIP portable version for Windows, listing support from Windows XP through Windows 11. · ultraviewer.net, 7 Oct 2026
- Supported platforms
- desktop · ultraviewer.net, 22 Sept 2026
- User control
- The maker says users can observe the remote controller and reclaim the mouse whenever they want. · ultraviewer.net, 7 Oct 2026
Where UltraViewer stands on Freedom251
- Remote desktop software#69 of 135
- Remote Support Software#27 of 49
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- Unattended Remote Access Software#17 of 29