Freedom251
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
Vendor dashboard
No. 52 of 101 ·Help desk software

Zendesk Messaging

API · paid plans from $55/mo

Visit site Alternatives

Freedom report

One barScore 5.7

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

Zendesk Messaging is ranked #52 of 101 in help desk software on Freedom251, made by Zendesk Messaging (San Francisco, California, United States). It runs on API. There is no free plan. Paid plans start at $55/mo.

Zendesk Messaging plans and pricing

All plans
Suite Team $55/mo paid yearly AI agents · Knowledge base · Action Builder · Omnichannel routing · Messaging and live chat · Telephony zendesk.com · 20 Sept 2026
Suite Professional $115/mo paid yearly Admin Copilot · App Builder · Writing Tools · Quick Reports · Skills-based routing · IVR phone tree zendesk.com · 20 Sept 2026
Suite Enterprise + Copilot Not published Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles zendesk.com · 20 Sept 2026
Suite Enterprise + Copilot Not published Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles zendesk.com · 20 Sept 2026

Compared on help desk software

Free plan
No
Paid from
$55/user/mo
SLA management
Yes
Help center
Yes
Ticket automation
Yes
Customer portal
Yes
API access
Yes

Best Zendesk Messaging alternatives

See all 20
Three bars Chatwoot Free tierOpen source No. 1$19/mo9.3 One bar Freshdesk Free tier No. 2$19/mo7.9 One bar Vtiger Help Desk Free tier No. 3$12/mo7.9 One bar Zoho Desk Free tier No. 4₹420/mo7.8 One bar Help Scout Free tier No. 5$25/mo7.8 One bar Odoo Helpdesk Free tier No. 6Free7.7