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Pricing
Zendesk Messaging pricing
As zendesk.com lists them, read 15 Oct 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Suite Professional | per agent/month paid yearly · Admin Copilot · App Builder · writing tools · quick reports · skills-based routing · IVR phone tree | $115 a month |
| Suite Professional monthly | per agent/month paid monthly · Admin Copilot · App Builder · writing tools · quick reports · skills-based routing · IVR phone tree | $149 a month |
| Support Team | per agent/month paid yearly · email and ticketing · ticket routing · analytics dashboards · automations and triggers | $19 a month |
| Support Team monthly | per agent/month paid monthly · email and ticketing · ticket routing · analytics dashboards · automations and triggers | $25 a month |
| Suite Team | per agent/month paid yearly · AI agents · knowledge base · omnichannel routing · messaging and live chat · telephony | $55 a month |
| Suite Team monthly | per agent/month paid monthly · AI agents · knowledge base · omnichannel routing · messaging and live chat · telephony | $69 a month |
| Suite Enterprise + Copilot | contact sales · intelligent triage · Auto Assist · generative AI for voice · approval workflows · sandbox · custom agent roles | On request |
From zendesk.com.