Supportbench is ranked #77 of 101 in help desk software on Freedom251. It runs on API. There is no free plan. Paid plans start at $32/mo.
Supportbench plans and pricing
All plansProfessional (annual) $32/mo Billed annually Ticketing across email, chat, AI bot and APIs · Dynamic SLAs and multi-level escalations · Knowledge base and customer self-service portal · AI assistance, reporting and onboarding included supportbench.com · 25 Sept 2026
Enterprise (annual) $100/mo Billed annually Sandbox environment · Advanced permissions · Enterprise API · SAML single sign-on · Dedicated success manager supportbench.com · 25 Sept 2026
Compared on help desk software
- Free plan
- No
- Paid from
- $32/user/mo
- Shared inbox
- Yes
- SLA management
- Yes
- Help center
- Yes
- Ticket automation
- Yes
- Customer portal
- Yes
- API access
- Yes
- Included agent seats
- 15
