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HappyFox Help Desk
What HappyFox Help Desk is
HappyFox Help Desk is paid support software built around a shared inbox, ticket automation, SLA management, a help center, customer portals, and API access. The Basic plan costs $24 a month when billed annually, supports up to five agents, and includes unlimited tickets. Team costs $49 a month billed annually and lists no agent limit. Pro costs $99 a month billed annually and also lists no agent limit. Enterprise PRO has no listed price, unlimited agents, and a 2 TB attachment store. A 14-day trial is available, but there is no free plan. The listed platform is API. HappyFox Help Desk is made by a company headquartered in Irvine, California, United States. The product therefore covers core ticket handling, self-service content, service-level management, customer access, and integrations through its API. Teams can choose the lower Basic tier for five agents or move to plans without an agent limit.
Who it suits
HappyFox Help Desk suits customer-support teams that need shared ticket handling, automation, SLA management, self-service content, and customer portals. Basic is aimed at teams of up to five agents, while higher plans list unlimited agents.
What it does well
- Shared inbox for support requests
- Unlimited tickets on Basic
- Ticket automation and SLA management
- Customer portal and help center
- API access
What to know first
- No free plan
- Basic limits agents to five
- Plans are billed annually
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | billed annually · Up to 5 agents · Unlimited tickets | $24 a month |
| Team | billed annually · No limit on agents | $49 a month |
| Pro | billed annually · No limit on agents | $99 a month |
| Enterprise PRO | No limit on agents · 2 TB attachment store | On request |
As happyfox.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
HappyFox Help Desk covers common help-desk functions with escalating agent capacity across paid plans. Its 14-day trial offers an evaluation period, while the lack of a free plan and annual billing are important constraints.
Facts from HappyFox Help Desk's own pages
- Included agent seats
- 5 · happyfox.com, 20 Sept 2026
- API access
- Yes · happyfox.com, 20 Sept 2026
- Customer portal
- Yes · happyfox.com, 20 Sept 2026
- Free plan
- No · happyfox.com, 20 Sept 2026
- Headquarters
- Irvine, California, United States · happyfox.com, 28 Sept 2026
- Help center
- Yes · happyfox.com, 20 Sept 2026
- Shared inbox
- Yes · happyfox.com, 20 Sept 2026
- SLA management
- Yes · happyfox.com, 20 Sept 2026
- Paid from
- 24 · happyfox.com, 20 Sept 2026
- Ticket automation
- Yes · happyfox.com, 20 Sept 2026
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