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No. 76 of 101 ·Help desk software

Richpanel

API · paid plans from $0.20/mo

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Freedom report

One barScore 5.2

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

Richpanel is ranked #76 of 101 in help desk software on Freedom251, made by Richpanel. It runs on API. There is no free plan. Paid plans start at $0.20/mo.

Richpanel plans and pricing

All plans
Helpdesk Seats $99/mo No per-ticket fee on top of the seat Unified inbox across channels · Assignment rules and round-robin routing · CSAT, team, and revenue reporting · Macros, saved views, internal notes, and custom fields · Customer, order, and subscription context richpanel.com · 20 Sept 2026
AI Agents $0.20/mo Charged once per AI-handled conversation Email, chat, social, SMS, and WhatsApp support · Policy-trained responses · Escalation when uncertain · QA review of closed conversations · Agent copilot richpanel.com · 20 Sept 2026
Returns & Exchanges $99/mo Paid add-on; $99 per month to start Automated return and exchange policies · Shop Now exchanges · Store credit · Carrier rate shopping · Fraud prevention richpanel.com · 20 Sept 2026

Compared on help desk software

Free plan
No

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