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No. 97 of 101 ·Help desk software

SmartDesk

API

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Freedom report

One barScore 4.6

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

SmartDesk is ranked #97 of 101 in help desk software on Freedom251, made by SmartDesk. It runs on API. There is no free plan.

SmartDesk plans and pricing

All plans
Starter Not published 5 users · 1 project · 1 support email per project smartdesk.support · 22 Sept 2026
Pro Not published 10 users · 5 projects · 3 support emails per project smartdesk.support · 22 Sept 2026
Enterprise Not published 50 users · 25 projects · 10 support emails per project smartdesk.support · 22 Sept 2026

Compared on help desk software

Free plan
No
Shared inbox
Yes
SLA management
Yes
Help center
Yes
Ticket automation
Yes
Customer portal
Yes
API access
Yes
Included agent seats
5

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