Best Track-It! Alternatives in 2026
Updated
20 apps from IT help desk software ranked against Track-It! on the same published basis.
- 1Track-It! vs iTop
- 2Track-It! vs KIX
- 3Track-It! vs Lansweeper
- 4Track-It! vs Desk365
- 5Track-It! vs Genuity Helpdesk
- 6Track-It! vs iTop
- 7Track-It! vs HESK
- 8Track-It! vs Znuny
- 9Track-It! vs Vivantio
- 10Track-It! vs Genuity Telecom Expense Management
- 11Track-It! vs GLPI
- 12Track-It! vs ManageEngine ServiceDesk Plus
- 13Track-It! vs Alemba Service Manager
- 14Track-It! vs TeamDynamix DEX
- 15Track-It! vs OTOBO
- 16Track-It! vs Web Help Desk
- 17Track-It! vs Zammad
- 18Track-It! vs Atera
- 19Track-It! vs Jitbit Helpdesk
- 20Track-It! vs NinjaOne
Track-It! alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | iTop | 6.6 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | KIX | 6.6 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 3 | Lansweeper | 6.6 | Free plan | $199/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 4 | Desk365 | 6.5 | Free plan | $12/mo | Android, API, iOS, Web |
| 5 | Genuity Helpdesk | 6.5 | Free plan | $39.99/mo | Android, iOS, Web |
| 6 | iTop | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 7 | HESK | 6.4 | Free plan | — | self-hosted, Web |
| 8 | Znuny | 6.4 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 9 | Vivantio | 6.3 | No | $49/mo | API, self-hosted, Web |
| 10 | Genuity Telecom Expense Management | 6.2 | No | $39.99/mo | Web |
| 11 | GLPI | 5.7 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 12 | ManageEngine ServiceDesk Plus | 5.7 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 13 | Alemba Service Manager | 5.6 | No | — | Android, API, iOS, self-hosted, Web, Windows |
| 14 | TeamDynamix DEX | 5.6 | No | — | Linux, Mac, Web, Windows |
| 15 | OTOBO | 5.4 | No | €325/mo | API, Linux, self-hosted, Web |
| 16 | Web Help Desk | 5.4 | No | $26.67/mo | iOS, Linux, Mac, self-hosted, Web, Windows |
| 17 | Zammad | 5.4 | No | €7/mo | API, Linux, self-hosted, Web |
| 18 | Atera | 5.3 | No | — | Android, API, iOS, Linux, Mac, Web, Windows |
| 19 | Jitbit Helpdesk | 5.3 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 20 | NinjaOne | 5.3 | No | $1.50/mo | Android, API, iOS, Linux, Mac, Web, Windows |
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Questions about Track-It! alternatives
What is the best alternative to Track-It!?
iTop, number 1 in IT help desk software with a score of 6.6 out of 10. The others here: KIX, Lansweeper, Desk365 and 16 more.
What is the best free alternative to Track-It!?
iTop is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.