Freedom251 › IT Change Management Software
Startly
What Startly is
Startly is a web-based IT management platform combining IT service management, project management, and performance analytics. Its modules include ticketing, asset management, change management, a configuration management database, project and resource management, and analytics. Ticketing covers incidents and service requests, escalations, SLA alerts, a knowledge base, and an end user portal. Asset management follows hardware and software through their lifecycle, including assignments, licenses, inventory alerts, and assignment history. Change requests can include impact and risk assessments, implementation and rollback plans, approvals, and an audit trail. Startly lists migration sources such as Zendesk, Freshdesk, ServiceNow, Jira, SolarWinds, LiveAgent, Zoho Desk, and HappyFox. It supports Microsoft, Okta, and Google single sign-on options. Security measures listed include encryption, secure APIs, data isolation, secure login, and activity logs. A companion mobile app handles time and expenses. The plan costs $15 a month, billed monthly in advance, with unlimited users, all features, and no contract; a 30-day trial is available.
Who it suits
Startly is presented for corporate and education IT directors, small to mid-sized businesses, and smaller MSPs. It suits teams needing service management, project and resource tools, asset and change controls, and analytics in one web platform.
What it does well
- Ticketing with SLA alerts
- Lifecycle asset tracking
- Change risk and approval workflows
- CMDB and project modules
- Unlimited users on paid plan
What to know first
- No free plan
- 30-day trial only
- Paid plan billed monthly in advance
- Mobile app is companion-focused
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Startly | Monthly, billed in advance · Unlimited users · no contract · all features | $15 a month |
As startly.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Verdict
Startly brings service desk, asset, change, project, resource, and analytics functions into one platform with migration and single-sign-on options. Its 15.00 USD monthly plan includes unlimited users and all features, while the trial provides 30 days to evaluate it.
Facts from Startly's own pages
- Asset management
- Asset management tracks hardware and software through their lifecycle, including assignments, licenses, inventory alerts, and assignment history. · startly.com, 3 Oct 2026
- Change management
- Change requests include impact and risk assessments, implementation and rollback plans, approvals, and an audit trail. · startly.com, 3 Oct 2026
- Core modules
- The platform includes ticketing, asset management, change management, a CMDB, project management, resource management, and analytics. · startly.com, 3 Oct 2026
- Headquarters
- Blue Bell, Pennsylvania, United States · startly.com, 28 Sept 2026
- Integrations and migration
- The site lists Zendesk, Freshdesk, ServiceNow, Jira, SolarWinds, LiveAgent, Zoho Desk, and HappyFox as migration sources. · startly.com, 3 Oct 2026
- Intended users
- The maker presents Startly for corporate and education IT directors, small to mid-sized businesses, and smaller MSPs. · startly.com, 3 Oct 2026
- Mobile app
- Startly describes a companion mobile app for logging time and expenses, scanning receipts, and submitting expense reports. · startly.com, 3 Oct 2026
- Onboarding
- The homepage says implementation, including data migration, can get a team up and running in 10 days. · startly.com, 3 Oct 2026
- Product
- Startly is an IT management platform combining ITSM, project management, and performance analytics. · startly.com, 3 Oct 2026
- Security
- The maker says Startly uses end-to-end encryption, secure APIs, data isolation, and secure login and activity logs. · startly.com, 3 Oct 2026
- Single sign-on
- Startly says it supports Microsoft through OpenID Connect and OAuth, and Okta and Google through OIDC. · startly.com, 3 Oct 2026
- Support
- The modules page lists 24/7 contact with sales or support and offers support chat. · startly.com, 3 Oct 2026
- Ticketing
- Ticketing includes incident and service request workflows, escalations, SLA alerts, a knowledge base, and an end user portal. · startly.com, 3 Oct 2026
Where Startly stands on Freedom251
- IT Change Management Software#33 of 43