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ChangeGate

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What ChangeGate is

ChangeGate is a web-based system for governing business, operational, and technical changes from request through closure. Its workflow covers impact analysis, approvals, planning, execution, hypercare, and post-implementation review. Requests can assign RACI ownership and go to a change approval board for voting, with a recorded decision trail. The system provides 5×5 risk scoring and a Lite CMDB linking changes to systems, sites, equipment, and services. Teams can attach test and rollback plans, use blackout and freeze calendars, and route urgent work through an emergency path. Hypercare and post-implementation reviews record outcomes and benefits. ChangeGate can assemble evidence packs, while dashboards show change value, risk, deadlines, approvals, and user actions. The maker says it supports SOC 2 CC8.1, ISO 27001 A.8.32, and TISAX change-management expectations, but does not guarantee audit outcomes. Pricing is available on request. The product is aimed at teams handling frequent, scrutinized change, including multi-site operations and regulated or customer-controlled environments.

Who it suits

ChangeGate suits teams with frequent, closely scrutinized changes, including multi-site operations and regulated or customer-controlled environments. It is not intended for sprint planning, task assignment, or milestone tracking.

What it does well

  • Tracks changes through review and closure.
  • Includes structured approvals and a decision trail.
  • Links changes to systems, sites, equipment, and services.
  • Assembles evidence packs.
  • Provides dashboards for executives, operations, and individuals.

What to know first

  • Pricing is available on request.
  • Does not manage incidents or service desks.
  • Does not manage asset inventories.
  • Not designed for sprint planning or task assignment.

Verdict

ChangeGate focuses on change governance, including approvals, risk, planning, and audit evidence. Its limits matter: it does not replace incident, service desk, or asset-inventory tools, and pricing requires a request.

Facts from ChangeGate's own pages

Approvals and risk
Features include change approval board voting with a decision trail, RACI ownership and structured 5×5 risk scoring. · changegate.io, 30 Sept 2026
Asset links
The Lite CMDB links changes to systems, sites, equipment and services without a full CMDB rollout. · changegate.io, 30 Sept 2026
Audit evidence
ChangeGate can assemble an evidence pack containing approvals, reasons, risk assessments, tests, outcomes and benefits. · changegate.io, 30 Sept 2026
Audit trail
The site lists an immutable audit trail, SLA tracking, notifications and reporting among its features. · changegate.io, 30 Sept 2026
Change workflow
Its change lifecycle covers requests, impact analysis, approvals, planning, execution, hypercare, post-implementation review and closure. · changegate.io, 30 Sept 2026
Company
The site footer says “© 2026 Tenax Imperium”; the opened page did not state a headquarters or founding year. · changegate.io, 30 Sept 2026
Dashboards
It offers executive, operational and personal dashboards showing change value, risk, deadlines, approvals and user actions. · changegate.io, 30 Sept 2026
Framework support
The maker says ChangeGate supports SOC 2 CC8.1, ISO 27001 A.8.32 and TISAX change-management expectations, and says it does not guarantee audit outcomes. · changegate.io, 30 Sept 2026
Intended users
The product is aimed at teams with frequent, scrutinized change, including multi-site operations and regulated or customer-controlled environments. · changegate.io, 30 Sept 2026
Monitoring and review
ChangeGate includes a post-go-live hypercare window and records post-implementation outcomes and benefits against the change. · changegate.io, 30 Sept 2026
Onboarding
Implementation is hands-on and scoped, with weekly working sessions; the maker says most teams run live changes within days. · changegate.io, 30 Sept 2026
Planning and monitoring
Changes can include test and rollback plans, blackout and freeze calendars, an emergency fast track, hypercare monitoring and post-implementation review. · changegate.io, 30 Sept 2026
Planning controls
Each change can include a test plan and rollback plan, and the product provides blackout and freeze calendars and an emergency change path. · changegate.io, 30 Sept 2026
Product limits
The maker says ChangeGate does not manage incidents, service desks or asset inventories, and is not for sprint planning, task assignment or milestone tracking. · changegate.io, 30 Sept 2026
Purpose
ChangeGate is a change governance system that records business, operational and technical changes, including their risk assessments, approvals, tests and outcomes. · changegate.io, 30 Sept 2026
Request and approval controls
Features include structured change requests with RACI ownership, change approval board voting and a full decision trail. · changegate.io, 30 Sept 2026
Risk and asset context
It provides 5x5 risk scoring and a Lite CMDB that links changes to systems, sites, equipment and services. · changegate.io, 30 Sept 2026
Security
The homepage describes an immutable audit trail; the linked security page could not be opened during this research. · changegate.io, 30 Sept 2026

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