Best Net Promoter Score Software in 2026
Updated
Gathering Net Promoter Score feedback involves choices about how to survey people and what to do with responses. These ranked tools are compared on survey types and channels, respondent segmentation, response limits, CRM integrations, and follow-up workflows. Free-plan availability and paid-from pricing add cost context. Formbricks, Fynzo Survey, and Refiner are the opening entries. Compare the listed criteria with how you plan to reach respondents, group feedback, connect survey data to your CRM, and route follow-up.
22ranked
7free plans on this page
€1.50/molowest paid tier
8 Oct 2026last checked
7 of 12 with known pricing have a free tier;0 apps show full bars: free, open, on most devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 1 | FormbricksWeb · Android · iPhone · Self-hosted · API | Three bars | 3 of 6 | Free | 6.6 | ||
| 2 | Fynzo SurveyWeb · Android · iPhone | Three bars | 3 of 6 | $15.83/mo | 6.6 | ||
| 3 | RefinerWeb · Android · iPhone · API | Three bars | 3 of 6 | Free | 6.6 | ||
| 4 | SatisMeterWeb · Android · iPhone · API | Three bars | 3 of 6 | $199/mo | 6.5 | ||
| 5 | MapsterWeb | Two bars | 1 of 6 | $9/mo | 6.4 | ||
| 6 | ThermostatWeb · API | Two bars | 1 of 6 | $49/mo | 6.4 | ||
| 7 | SurvicateAPI | Two bars | 0 of 6 | Free | 6.3 | ||
| 8 | Customer ThermometerWeb · iPhone · API | One bar | 2 of 6 | $9/mo | 5.5 | ||
| 9 | Zonka FeedbackWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.5 | |||
| 10 | IntouchSurveyWeb | One bar | 1 of 6 | 5.4 | |||
| 11 | Listen360Web | One bar | 1 of 6 | 5.4 | |||
| 12 | AskNicelyWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.2 | |||
| 13 | nps.todayWeb · Android · iPhone · API | Two bars | No | 3 of 6 | €1.50/mo | 5.2 | |
| 14 | NPS Surveys by SalesHubWeb · Android · iPhone | Two bars | No | 3 of 6 | $291.67/mo | 5.1 | |
| 15 | WootricWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.1 | |||
| 16 | CustomerGaugeWeb · API | One bar | 1 of 6 | 5.0 | |||
| 17 | RetentlyWeb · API | One bar | No | 1 of 6 | $99/mo | 5.0 | |
| 18 | SightMillWeb · API | One bar | 1 of 6 | 5.0 | |||
| 19 | Surveyxact NPSWeb · API | One bar | 1 of 6 | 5.0 | |||
| 20 | UserpaceWeb · API | One bar | No | 1 of 6 | €49/mo | 5.0 | |
| 21 | NicereplyAPI | One bar | No | 0 of 6 | $59/mo | 4.9 | |
| 22 | NPS PrismWeb | One bar | 1 of 6 | 4.9 |
Compare all 22 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | NPS survey types | Survey channels |
|---|---|---|---|---|---|---|---|---|
| 1 | Formbricks | 6.6 | Free plan | Yes | 74 /mo | both | multichannel | |
| 2 | Fynzo Survey | 6.6 | Free plan | $15.83/mo | Yes | 19 /mo | multichannel | |
| 3 | Refiner | 6.6 | Free plan | Free | Yes | both | multichannel | |
| 4 | SatisMeter | 6.5 | Free plan | $199/mo | Yes | 199 /mo | ||
| 5 | Mapster | 6.4 | Free plan | $9/mo | Yes | 19 /mo | both | multichannel |
| 6 | Thermostat | 6.4 | Free plan | $49/mo | Yes | 49 /mo | multichannel | |
| 7 | Survicate | 6.3 | Free plan | Yes | 114 /mo | |||
| 8 | Customer Thermometer | 5.5 | $9/mo | No | 9 /mo | |||
| 9 | Zonka Feedback | 5.5 | ||||||
| 10 | IntouchSurvey | 5.4 | multichannel | |||||
| 11 | Listen360 | 5.4 | both | multichannel | ||||
| 12 | AskNicely | 5.2 | No | |||||
| 13 | nps.today | 5.2 | No | €1.50/mo | No | both | multichannel | |
| 14 | NPS Surveys by SalesHub | 5.1 | No | $291.67/mo | No | multichannel | ||
| 15 | Wootric | 5.1 | No | both | multichannel | |||
| 16 | CustomerGauge | 5.0 | No | |||||
| 17 | Retently | 5.0 | No | $99/mo | No | 99 /mo | ||
| 18 | SightMill | 5.0 | No | multichannel | ||||
| 19 | Surveyxact NPS | 5.0 | both | multichannel | ||||
| 20 | Userpace | 5.0 | No | €49/mo | No | 55 /mo | in_app | |
| 21 | Nicereply | 4.9 | No | $59/mo | No | 59 /mo | ||
| 22 | NPS Prism | 4.9 | No | relational |
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Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.