Mapster is a web-based product feedback survey platform for creating surveys on websites or inside products, distributing them by link, embed, or widget, and analyzing responses. Its widget can attach responses to a user ID and attributes such as plan, role, and region for segmentation. Templates score NPS, CSAT, CES, and PMF surveys, including the Sean Ellis 40% PMF benchmark, while branching logic routes respondents to questions based on their answers. Zapier connects responses to Slack, Google Sheets, WhatsApp, email, Notion, Airtable, HubSpot, and more than 6,000 apps; Mapster can also send new responses to Slack in real time. The free plan includes unlimited surveys and 50 responses per month; paid plans start at $19/mo. When a plan reaches its monthly response limit, surveys pause collecting responses until the cycle resets or the account upgrades. Mapster is designed for SaaS founders, solo or lean product managers, and early-stage teams under 20 people.
Who it is for
Mapster suits SaaS founders, solo or lean product managers, and early-stage product teams under 20 people. It is not intended for enterprise teams that need multi-tenant access controls, SSO, audit logs, or a dedicated account manager.
What is good
- Surveys can be shared by link, embed, or widget
- Templates score NPS, CSAT, CES, and PMF
- Branching routes respondents by their answers
- Zapier connects to more than 6,000 apps
- Free plan includes unlimited surveys
What to know first
- Free plan is limited to 50 responses monthly
- Surveys pause when a plan reaches its response limit
- Not intended for enterprise access controls, SSO, or audit logs
Verdict
Mapster combines survey distribution, response analysis, branching, and user-linked segmentation for product feedback. Check response allowances and enterprise requirements before choosing a plan.
Get started with Mapster
- Open the Mapster website.
- Choose the Free plan or a paid plan.
- Create a survey for your website or product.
- Share it by link, embed, or widget.
What the free plan stops at
The Free plan allows 50 responses per month. Starter allows 1,000 responses per month, Growth allows 3,000, and Pro offers unlimited responses subject to fair use; collection pauses when the plan’s monthly response limit is reached.
Questions about Mapster
Is there a free plan?
Yes. The Free plan costs 0.00 USD per free and includes 50 responses per month, unlimited surveys, and all features.
What do paid plans cost?
Starter is $19/mo, Growth is $29/mo, and Pro is $49/mo.
Which platforms does Mapster support?
Mapster is available on the web.
Which survey types can it score?
Templates score NPS, CSAT, CES, and PMF surveys, including the Sean Ellis 40% PMF benchmark.
What integrations are available?
Zapier connects responses to Slack, Google Sheets, WhatsApp, email, Notion, Airtable, HubSpot, and more than 6,000 apps. Mapster can also send new responses to Slack.
Who makes Mapster?
Mapster is operated by a New Zealand company.
Mapster plans and pricing
All plansCompared on net promoter score software
- Free plan
- Yes
- Paid from
- $19/mo
- NPS survey types
- both
- Survey channels
- multichannel
- Response limit
- 1,000 responses/mo
- Respondent segmentation
- advanced
- Follow-up workflows
- Yes
