Formbricks
Formbricks is an open-source experience management platform for gathering feedback on websites, apps, and other channels. It supports website, email, and in-app surveys. Hobby includes link-based and in-product surveys, all question types, conditional logic, hidden fields, partial responses, file uploads, and single-use links. Pro adds respondent identification, contact and segment management, email follow-ups, custom webhooks, integrations, iOS and Android SDKs, and AI translations. Listed integrations include Airtable, Google Sheets, Notion, Slack, n8n, Zapier, and ActivePieces. Teams can use Formbricks in the cloud or self-host through one-click setup, Docker, or Kubernetes. Its documented v6 self-host baseline runs eight long-running services; the evaluation setup lists 2 vCPU, 4 GB memory, and 20 GB SSD for a single server. Formbricks says it encrypts data in transit and at rest and lists GDPR, CCPA, SOC 2 Type II, and ISO 27001 compliance. The Hobby cloud plan includes one workspace and 250 responses per month. Pro costs 89.00 USD per month and includes three workspaces and 2,000 responses per month.
Who it is for
Formbricks suits organizations that want to understand customers through feedback, including those in financial services, healthcare, e-commerce, nonprofits, government, market research, and retail. Self-hosting is an option for teams prepared to manage their own setup and maintenance.
What is good
- Supports website, email, and in-app surveys.
- Self-hosting options include Docker and Kubernetes.
- Pro includes respondent identification and segmentation.
- Lists GDPR, CCPA, SOC 2 Type II, and ISO 27001.
What to know first
- Hobby cloud is limited to 250 responses monthly.
- Self-hosted free users receive community support.
- The documented self-host baseline runs eight services.
Verdict
Formbricks combines survey tools with cloud and self-hosting options. Consider response and workspace limits, and the operational requirements if planning a self-hosted deployment.
Formbricks plans and pricing
All plansCompared on survey software
- Free plan
- Yes
- Paid from
- $74/mo
- NPS survey types
- both
- Survey channels
- multichannel
- Response limit
- 2,000 responses/mo
- Respondent segmentation
- advanced
- Follow-up workflows
- Yes
- CRM integrations
- Yes
