Side by side
Customer Thermometer vs Mapster
Both stand on net promoter score software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan APIiPhoneWeb
Customer Thermometer combines short in-message surveys with reporting, alerts, and several export options. Check the response allowance and rollover cap when choosing a plan.
Visit Customer Thermometer Free plan Web
Mapster combines survey distribution, response analysis, branching, and user-linked segmentation for product feedback. Check response allowances and enterprise requirements before choosing a plan.
Visit MapsterThe facts
| Customer Thermometer | Mapster | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | API, iPhone, Web | Web |
| Lowest paid plan | At the Beach: $9 a month | Starter: $108 a year |
| Plans published | 8 | 7 |
| Maker | Customer Thermometer | Not published |
| Website | customerthermometer.com | mapster.io |
| On net promoter score software | #2 of 22 | #6 of 22 |
Customer Thermometer: what it does well
- Recipients can respond directly within an email or ticket.
- All plans include reporting and email response alerts.
- Data exports are available through API, webhooks, or CSV.
- 10 free surveys are offered without a credit card.
What to know first
- At the Beach costs $9 a month and allows zero responses.
- Accounts can hold no more than twice their monthly response allowance.
- The maker does not claim HIPAA compliance.
Mapster: what it does well
- Surveys can be shared by link, embed, or widget
- Templates score NPS, CSAT, CES, and PMF
- Branching routes respondents by their answers
- Zapier connects to more than 6,000 apps
- Free plan includes unlimited surveys
What to know first
- Free plan is limited to 50 responses monthly
- Surveys pause when a plan reaches its response limit
- Not intended for enterprise access controls, SSO, or audit logs
Alternatives to Customer Thermometer Alternatives to Mapster The whole list