No. 30 of 59 ·Customer Feedback Software

Wootric

Web · Android · iPhone · API

Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Wootric is ranked #30 of 59 in customer feedback software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered.

Wootric plans and pricing

All plans

Professional Not published One journey point · one metric (NPS, CSAT, or CES) · up to five seats · self-service support wootric.com · 3 Oct 2026

Voice of the Customer Not published Growth features · CXInsight · text and sentiment analytics · import feedback from any source · custom dashboards and reporting wootric.com · 3 Oct 2026

Growth Not published Three journey points · up to 10 seats · premium support · advanced survey targeting wootric.com · 3 Oct 2026

Compared on customer feedback software

Free plan: No

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The record

Product: Wootric provides customer experience management and feedback software to drive retention, engagement, and advocacy.
Survey metrics: The platform supports Net Promoter Score, customer satisfaction, and customer effort score surveys.
Survey channels: Surveys can be delivered in-app, by email, mobile, SMS, Intercom Messenger, link, and QR code.
Feedback analysis: Wootric can auto-categorize feedback themes using custom tags or machine learning.
Closed-loop workflows: Feedback can be routed to teams based on scores and used to trigger workflows in CRM or support platforms.
Analytics: CXInsight provides text and sentiment analytics, feedback imports, and custom dashboards and reporting in the Voice of the Customer plan.
Integrations: The integration page describes connections with Salesforce, Intercom, ServiceNow, Segment, HubSpot, Gainsight, Zendesk, Slack, Mixpanel, Freshdesk, and others.
API: The Wootric API can access and update end users, responses, and declines.
Limits: Every plan includes unlimited responses from up to 25,000 customers.
Support: The Professional plan includes self-service support, while Growth includes premium support.
Security and privacy: Wootric says it supports GDPR data portability and deletion, provides data processing agreements on request, and has a dedicated Data Protection Officer.
Hosting regions: Wootric says it offers US, EU, and Australia data centers, with EU and Australia hosting in beta for specific enterprise accounts.
Trial: Wootric's help center refers to a Microsurvey trial account, but the page does not state a trial duration.
Intended users: Wootric describes use by customer success, CX, product, HR, executive, and support teams.

Where it ranks on Freedom251

Best Customer Feedback Software in 2026#30 of 59
Best Customer Experience Management Software in 2026#20 of 34
Best Net Promoter Score Software in 2026#14 of 22

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Sources

wootric.com· checked 3 Oct 2026
wootric.com/solutions/nps/· checked 3 Oct 2026
wootric.com/pricing/· checked 3 Oct 2026
wootric.com/integrations/· checked 3 Oct 2026
docs.wootric.com/api/· checked 3 Oct 2026
help.wootric.com/en/articles/1832588-wootric-and-gdpr-co· checked 3 Oct 2026
help.wootric.com/en/articles/7170839-wootric-data-center· checked 3 Oct 2026
help.wootric.com/en/articles/9821478-what-do-i-get-when-· checked 3 Oct 2026