No. 33 of 34 ·Customer Experience Management Software

sandsiv+

Web · Self-hosted · API

Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

sandsiv+ is ranked #33 of 34 in customer experience management software on Freedom251. It runs on API, Self-hosted, Web. There is no free plan. A free trial is offered.

sandsiv+ plans and pricing

All plans

sandsiv+ Not published One annual fee; quote on request Unlimited volume · unlimited users · channels not priced separately sandsiv.com · 5 Oct 2026

Compared on customer experience management software

Free plan: No
Journey mapping: Yes
Feedback channels: multichannel
Text analytics: Yes
Closed-loop actions: Yes
Experience programs: multi_experience

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The record

Purpose: sandsiv+ is an enterprise Voice of the Customer platform that captures feedback, analyzes it, and supports action on the findings.
Analysis: Its analysis types include sentiment, themes, pain points, journey stages, NPS, CSAT, CES, churn risk, and complaint risk.
Languages: The platform says it supports feedback analysis in 250+ languages.
Data import and API: Feedback can be imported by scheduled SFTP, manual file upload, typed upload, or a JWT-authenticated REST API.
Integrations: The integrations page lists Salesforce, Microsoft Dynamics, SAP, Zendesk, HubSpot, Power BI, Tableau, Jira, Slack, SurveyMonkey, and other tools.
Deployment: The company lists Swiss cloud, EU cloud, on-premise, and customer data-centre deployment options.
Security and compliance: The company lists ISO 27001, SOC 2 Type II, and CSA STAR, and says customer data does not train a shared model.
Data residency: The company says the platform can run in Swiss or EU cloud environments, on premise, or in the customer's data centre.
Support: SANDSIV says the expert who onboards a customer continues to answer their questions, without a ticket queue or handover at renewal.
Migration: The company says migration of history, survey logic, dashboards, and integrations is available at a fixed price while feedback keeps flowing.
Pricing limits: Pricing is tailored to requirements and the site says usage and users are unlimited; it does not publish a numeric price.
Founded: 2010
Headquarters: Zurich, Switzerland

Where it ranks on Freedom251

Best Customer Experience Management Software in 2026#33 of 34

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Sources

sandsiv.com/platform· checked 5 Oct 2026
sandsiv.com/integrations/· checked 5 Oct 2026
sandsiv.com· checked 5 Oct 2026
sandsiv.com/plans-pricing/· checked 5 Oct 2026