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sandsiv+
What sandsiv+ is
sandsiv+ is an enterprise Voice of the Customer platform for collecting feedback, analyzing experience data, and supporting follow-up actions. It gathers responses through web surveys, on-site intercepts and pop-ups, SMS, and IVR. Analysis covers sentiment, themes, pain points, journey stages, NPS, CSAT, CES, churn risk, and complaint risk, with support for more than 250 languages. Teams can import feedback through scheduled SFTP, manual or typed uploads, or a JWT-authenticated REST API. Listed integrations include Salesforce, Microsoft Dynamics, SAP, Zendesk, HubSpot, Power BI, Tableau, Jira, Slack, and SurveyMonkey. Deployment can use Swiss cloud, EU cloud, on-premise infrastructure, or a customer data centre. SANDSIV lists ISO 27001, SOC 2 Type II, and CSA STAR, and says customer data does not train a shared model. The platform also supports journey mapping, text analytics, closed-loop actions, and multi-experience programs. Pricing is quote-based with one annual fee, unlimited users and volume, and channels not priced separately.
Who it suits
It suits enterprises running structured customer-feedback and experience programs. Organizations needing multiple deployment locations, broad integrations, or multilingual analysis may find its capabilities relevant.
What it does well
- Feedback collection across web, SMS, IVR, and pop-ups
- Analysis supports more than 250 languages
- Swiss, EU, on-premise, and customer-centre deployment
- Unlimited users and feedback volume listed
- Free trial available
What to know first
- No free plan
- Numeric price is not published
- Designed for enterprise Voice of the Customer programs
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| sandsiv+ | One annual fee; quote on request · Unlimited volume · unlimited users · channels not priced separately | On request |
As sandsiv.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Verdict
sandsiv+ combines broad feedback capture, detailed analysis, integrations, and flexible deployment. Its tailored pricing means interested organizations must request a quote.
Facts from sandsiv+'s own pages
- Analysis
- Its analysis types include sentiment, themes, pain points, journey stages, NPS, CSAT, CES, churn risk, and complaint risk. · sandsiv.com, 5 Oct 2026
- Data import and API
- Feedback can be imported by scheduled SFTP, manual file upload, typed upload, or a JWT-authenticated REST API. · sandsiv.com, 5 Oct 2026
- Data residency
- The company says the platform can run in Swiss or EU cloud environments, on premise, or in the customer's data centre. · sandsiv.com, 5 Oct 2026
- Deployment
- The company lists Swiss cloud, EU cloud, on-premise, and customer data-centre deployment options. · sandsiv.com, 5 Oct 2026
- Feedback channels
- The platform supports web surveys, on-site intercepts and pop-ups, SMS, and IVR capture. · sandsiv.com, 5 Oct 2026
- Founded
- 2010 · sandsiv.com, 28 Sept 2026
- Headquarters
- Zurich, Switzerland · sandsiv.com, 28 Sept 2026
- Integrations
- The integrations page lists Salesforce, Microsoft Dynamics, SAP, Zendesk, HubSpot, Power BI, Tableau, Jira, Slack, SurveyMonkey, and other tools. · sandsiv.com, 5 Oct 2026
- Languages
- The platform says it supports feedback analysis in 250+ languages. · sandsiv.com, 5 Oct 2026
- Migration
- The company says migration of history, survey logic, dashboards, and integrations is available at a fixed price while feedback keeps flowing. · sandsiv.com, 5 Oct 2026
- Pricing limits
- Pricing is tailored to requirements and the site says usage and users are unlimited; it does not publish a numeric price. · sandsiv.com, 5 Oct 2026
- Purpose
- sandsiv+ is an enterprise Voice of the Customer platform that captures feedback, analyzes it, and supports action on the findings. · sandsiv.com, 5 Oct 2026
- Security and compliance
- The company lists ISO 27001, SOC 2 Type II, and CSA STAR, and says customer data does not train a shared model. · sandsiv.com, 5 Oct 2026
- Support
- SANDSIV says the expert who onboards a customer continues to answer their questions, without a ticket queue or handover at renewal. · sandsiv.com, 5 Oct 2026