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CustomerSure vs sandsiv+

Both stand on customer experience management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

CustomerSure

Free trial APIWeb

CustomerSure combines feedback collection, analysis and response management for regulated service organisations. Its paid plans include support, and a risk-free pilot usually lasts around one month.

Visit CustomerSure

sandsiv+

Free trial APISelf-hostedWeb

sandsiv+ combines broad feedback capture, detailed analysis, integrations, and flexible deployment. Its tailored pricing means interested organizations must request a quote.

Visit sandsiv+

The facts

CustomerSuresandsiv+
Free planA free trialA free trial
Open sourceNot publishedNot published
Runs onAPI, WebAPI, Self-hosted, Web
Lowest paid planCX Starter: £1,999 a monthFree or on request
Plans published31
MakerNot publishedNot published
Websitecustomersure.comsandsiv.com
On customer experience management software#7 of 34#11 of 34

CustomerSure: what it does well

  • Branded NPS, CSAT, CES and custom surveys
  • AI detects sentiment, risks and themes
  • Real-time alerts support closed-loop action
  • Regulator-ready exports and automatic audit trails
  • GDPR-compliant, UK-hosted security controls

What to know first

  • No free plan
  • Starts at £1,999/mo
  • SMS billed separately by volume
  • VAT excluded where applicable

sandsiv+: what it does well

  • Feedback collection across web, SMS, IVR, and pop-ups
  • Analysis supports more than 250 languages
  • Swiss, EU, on-premise, and customer-centre deployment
  • Unlimited users and feedback volume listed
  • Free trial available

What to know first

  • No free plan
  • Numeric price is not published
  • Designed for enterprise Voice of the Customer programs

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