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CustomerGauge

by CustomerGauge

Paid APIWeb

Visit CustomerGauge Alternatives Pricing

CustomerGauge's own site

What CustomerGauge is

CustomerGauge is a B2B account experience platform for connecting customer feedback with revenue information and helping teams respond. It gathers feedback through surveys, in-app prompts, AI-led interviews, email, Slack, WhatsApp, and a mobile app. Its account hierarchy brings stakeholder responses together in an account-level NPS view, and its Monetize CX dashboard displays account health by revenue exposure and tracks revenue coverage. Gaige AI analyzes feedback, drafts personalized responses, and identifies accounts showing early signs of churn or unresolved frustration. The platform also includes sentiment analysis, AI insight summaries, and closed-loop workflows. CustomerGauge documents workflow alerts and report dispatches for Microsoft Teams and Slack, along with REST APIs and webhooks. It runs on the web and offers API access. CustomerGauge serves B2B organizations, including businesses in consumer packaged goods, beverage, logistics, manufacturing, technology, and services. The maker is headquartered in Amsterdam and was founded in 2007. The listed plan includes unlimited surveys, users, and integrations for one flat platform fee, with pricing based on the account base and activated modules. The company directs prospective customers to request a demo or talk to an expert; it has no free plan.

Who it suits

CustomerGauge suits B2B teams that want feedback organized around accounts and connected to revenue exposure. Its named industries include consumer packaged goods, beverage, logistics, manufacturing, technology, and services.

What it does well

  • Combines stakeholder feedback into account-level NPS.
  • Shows account health by revenue exposure and revenue coverage.
  • Gaige AI drafts responses and flags possible churn or frustration.
  • Collects feedback through surveys, messaging, email, and a mobile app.
  • Provides REST APIs, webhooks, and documented workflow alerts.

What to know first

  • There is no free plan.
  • Pricing requires a demo request or conversation with an expert.
  • The fee depends on account base and activated modules.

Plans

PlanBilled and limitsPrice
CustomerGaugePricing by request; request a demoOn request

As customergauge.com lists them, read 3 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the CustomerGauge website.
  2. Request a demo or talk to an expert about pricing.
  3. Use the web platform or API.

Verdict

Choose CustomerGauge if your B2B team needs account-level feedback views tied to revenue and tools for acting on feedback. Its AI analysis, account NPS, and revenue exposure dashboard bring those functions together. Consider another option if you need a published price or a free plan.

Questions

Does CustomerGauge have a free plan?

No. CustomerGauge is a paid product and has no free plan.

How is CustomerGauge priced?

The plan uses one flat platform fee based on the account base and activated modules. Pricing is on request.

Which platforms does CustomerGauge support?

The listed platforms are web and API.

What feedback sources can it collect?

Sources include surveys, in-app prompts, AI-led interviews, email, Slack, WhatsApp, and a mobile app.

Who makes CustomerGauge?

CustomerGauge is the maker. It is headquartered in Amsterdam, Netherlands, and was founded in 2007.

Does CustomerGauge integrate with Slack or Microsoft Teams?

Its help center documents workflow alerts and report dispatches for both Slack and Microsoft Teams.

Facts from CustomerGauge's own pages

Account NPS
Its account hierarchy combines stakeholder feedback into an account-level NPS view. · customergauge.com, 3 Oct 2026
AI
Gaige AI analyzes feedback, drafts personalized responses, and flags accounts with early signs of churn or unresolved frustration. · customergauge.com, 3 Oct 2026
API
The help center documents REST APIs and webhooks for CustomerGauge. · support.customergauge.com, 3 Oct 2026
API access
Yes · customergauge.com, 23 Sept 2026
Founded
The company’s about page says CustomerGauge was founded in 2007 by co-founders Adam Dorrell and Camilla Scholten. · customergauge.com, 3 Oct 2026
Free plan
No · customergauge.com, 23 Sept 2026
Headquarters
Amsterdam, Netherlands · customergauge.com, 28 Sept 2026
Integrations
CustomerGauge’s help center documents workflow alerts and report dispatches for Microsoft Teams and Slack. · support.customergauge.com, 3 Oct 2026
Pricing availability
The site directs prospective customers to request a demo or talk to an expert and does not publish a price on the page reviewed. · customergauge.com, 3 Oct 2026
Product
CustomerGauge describes itself as a B2B account experience platform that connects customer feedback to revenue and helps teams act on it. · customergauge.com, 3 Oct 2026
Revenue analytics
Its Monetize CX dashboard shows account health by revenue exposure and tracks revenue coverage. · customergauge.com, 3 Oct 2026
Security
The company links to a Trust portal and GDPR information from its site; those links alone do not specify particular certifications or controls. · customergauge.com, 3 Oct 2026
Support
CustomerGauge provides a user help center with articles on product features, troubleshooting, APIs, and integrations. · support.customergauge.com, 3 Oct 2026
Surveys
The platform captures real-time feedback at the account level, connected to revenue and sentiment. · customergauge.com, 3 Oct 2026
Target customers
CustomerGauge says its platform is built for B2B and names consumer packaged goods, beverage, logistics, manufacturing, technology, and services as industries it serves. · customergauge.com, 3 Oct 2026

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