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Best Nps Software in 2026

NPS software lets teams send Net Promoter Score surveys, gather replies and examine customer feedback. This list is for people comparing tools for a website, app, API or internal deployment.

  1. 1

    Refiner

    by Refiner
    Free plan AndroidAPIiPhone+1
    7.4 Free plan · 30-day trial Visit site
  2. 2

    SatisMeter

    by SatisMeter
    Free plan AndroidAPIiPhone+1

    SatisMeter combines survey design and targeting with dashboard reporting and integrations.

    7.3 Free plan · paid from $199/mo Visit site
  3. 3

    SurveySparrow

    by SurveySparrow
    Free plan API

    SurveySparrow is a fit for survey creators who want branching, branding and analytics, with a free tier to begin.

    6.6 Free plan · 14-day trial Visit site
  4. 4

    Survicate

    by Survicate
    Free plan API
    6.5 Free plan · paid from $114/mo (annual) · 10-day trial Visit site
  5. 5

    Affiniv

    Free plan Web
    6.3 Free plan · paid from $25/mo · 14-day trial Visit site
  6. 6

    NPS Surveys by SalesHub

    Free trial AndroidiPhoneWeb

    Choose NPS Surveys by SalesHub if you want to automate feedback and follow-up within Salesforce, with dashboards and multiple survey channels.

    6.2 From $3,500 · 30-day trial Visit site
  7. 7

    AskNicely

    by AskNicely
    Paid AndroidAPIiPhone+1

    Choose AskNicely if your multi-location business needs feedback surveys, operational workflows, and response analysis across customer touchpoints.

    6.1 Pricing on request Visit site
  8. 8

    SurveySensum

    by SurveySensum
    Free trial AndroidAPIiPhone+1

    SurveySensum combines survey creation, distribution, analytics, integrations, and offline collection for enterprise feedback programs.

    6.0 Pricing on request Visit site
  9. 9

    Retently

    Free trial APIWeb

    Choose Retently if your team needs multi-channel customer surveys, feedback analysis and automated routing to connected tools. Ecommerce Basic starts at $99 a month, and a 14-day trial is available.

    5.9 From $99/mo · 14-day trial Visit site
  10. 10

    nps.today

    Paid AndroidAPIExtension+4

    Choose nps.today if your organization needs surveys across multiple customer journey stages and wants to connect feedback with follow-up workflows.

    5.8 Visit site
  11. 11

    SightMill

    Free trial APIWeb

    SightMill brings multichannel surveys, detailed feedback analysis, routing, and integrations into one service.

    5.8 Pricing on request · 14-day trial Visit site
  12. 12

    SurveySense

    Free plan Web
    5.8 Free plan · paid from $16/mo (annual) Visit site
  13. 13

    Zonka Feedback

    Free trial AndroidAPIiPhone+2

    Zonka Feedback combines survey collection, analysis, and workflows for customer and employee feedback. Its 14-day trial is listed, while pricing depends on a custom quote.

    5.8 Pricing on request · 14-day trial Visit site
  14. 14

    CustomerGauge

    by CustomerGauge
    Paid APIWeb

    Choose CustomerGauge if your B2B team needs account-level feedback views tied to revenue and tools for acting on feedback.

    5.7 Pricing on request Visit site
  15. 15

    Listen360

    by Listen360
    Paid Web

    Listen360 combines feedback measurement, analytics, and reputation tools for larger multi-location businesses. Prospective customers need to request pricing, and mobile app access is not available.

    5.5 Pricing on request Visit site
  16. 16

    Nicereply

    by Nicereply
    Paid API

    Nicereply provides API-based response collection with analytics, branding, and several annual plans. Buyers should match each plan’s response and user limits to their expected survey activity.

    5.5 From $59/mo (annual) · 14-day trial Visit site
  17. 17

    WiseData NPS

    Free plan Web
    5.5 Free plan · paid from 249 BRL/mo · 14-day trial Visit site
  18. 18

    Simplesat

    by Simplesat
    Paid WebAPI
    4.2 From $109/mo (annual) · 14-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Compare free plans, trial length, starting paid prices and response limits. Look at survey delivery, in-app survey support, API access, ways to segment responses, follow-up automation and the platforms you need. If reading or changing code matters, review the licence.

Questions

Is a free NPS plan available?

Plans vary. Affiniv shows a free plan; NPS Surveys by SalesHub, nps.today, Retently, SightMill and Simplesat show paid plans without a free tier.

How long are the free trials?

Trial periods vary. Affiniv, Retently, SightMill and Simplesat show 14-day trials, while NPS Surveys by SalesHub shows a 30-day trial.

Can I run NPS software without a hosted service?

Self-hosted deployment is a platform option on this list. Check the individual product details and licence before choosing it.

Which integrations should I compare?

Assess API access, survey delivery, in-app surveys, response grouping and follow-up automation against the systems and processes you use.

What platforms do these tools support?

Listed platform choices include web, API, iOS, Android, self-hosted and Windows.

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