Instead of Mixdesk
Mixdesk alternatives
Mixdesk brings messaging, web chat, and email together for sales, support, and ecommerce teams. Its AI Agents can answer from approved knowledge, qualify leads, take configured actions, and pass conversations to a human with context. It supports channels such as WhatsApp, Instagram, TikTok Business, LINE, web chat, and email, while its AI understands and replies across 27+ languages with two-way translation. Automations cover routing, follow-ups, broadcasts, and team workflows, and every plan includes unlimited teammates without per-seat fees.
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91Leads CRM
Free trial AndroidAPIiPhone+1Indian sales teams managing and following up on leads — 91Leads adds CRM pipeline management, lead capture, calling, and sales operations modules, while Mixdesk centers on customer conversations across channels.
From ₹199/user/mo · 7-day trial Visit site - 2
Cargo
Free plan APIExtensionWebTeams running GTM workflows with coding agents — Cargo runs GTM workflows declared in a Git repository, rather than providing Mixdesk's shared messaging, web chat, and email workspace.
Free plan · paid from $165/mo Visit site - 3
Gradient Works
Free plan APIWebB2B sales teams planning territories and account books — Gradient Works focuses on Salesforce account scoring, territory planning, lead routing, and pipeline analytics rather than multichannel customer engagement.
Free plan · paid from $799/mo (annual) Visit site - 4
InstaChime
Free plan WebInbound teams tracking lead response and escalation — InstaChime tracks fresh lead ownership, response targets, and SLA escalations, while Mixdesk unifies ongoing customer conversations across channels.
Free plan · paid from $29/mo Visit site - 5
Lead Dispatcher
Free plan WebB2B SaaS teams dispatching meetings to sales reps — Lead Dispatcher routes qualified leads and meeting requests by territory, deal size, expertise, and availability instead of managing customer conversations.
Free plan · paid from $199/mo Visit site - 6
Leadspace
by LeadspaceFree plan APIExtensionWebB2B teams prioritizing buyers with enriched data — Leadspace unifies B2B data and scores buyer fit and intent, unlike Mixdesk's messaging workspace and AI conversation handling.
Pricing on request Visit site - 7
Kriatix Lead Qualification Chatbot
Free trial AndroidiPhoneSelf-hosted+1Teams qualifying website prospects around the clock — Kriatix qualifies website visitors through customized chatbot flows and scoring, while Mixdesk handles conversations across messaging, web chat, and email.
Pricing on request Visit site - 8
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AmmarAI Smart Inbox
Free plan Web - 10
eksis
Free plan APIWeb - 11
Sendiee Teambox
Free plan AndroidiPhoneMac+2 - 12
Soclo
Free plan AndroidAPIiPhone+2 - 13
Upcellia
Free plan AndroidiPhoneWeb - 14
ConvoHub
Free plan Web - 15
Chattrik Omni Channel
Free trial AndroidiPhoneWeb - 16
Desku Social Inbox
Free plan AndroidiPhoneWeb - 17
DelightChat
Free trial AndroidiPhoneWeb - 18
Omni Chat Stack
Free plan Web - 19
Pancake
Free trial AndroidAPIiPhone+1 - 20
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SleekFlow
Free trial AndroidAPIiPhone+1 - 22 5.9 Visit site
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Juphy
Free trial Web - 24
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ViralDashboard
Free trial AndroidAPIiPhone+1 - 26
Medal Social Inbox
Paid AndroidiPhoneWeb - 27
BrandBastion Agent+
Paid Web - 28
NapoleonCat
Paid WebiPhoneAndroid - 29
Quiq RCS
Paid APIWeb - 30
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Meridian
Paid Web5.3 Visit site
The main trade-offs are pricing structure and focus. Mixdesk has a free plan and paid plans from $49 a month, but AI messages are metered separately and providers may charge separate fees for channels such as WhatsApp. It runs on Android, iOS, web, and API. These alternatives instead target narrower sales tasks, from lead capture and meeting dispatch to territory planning, buyer data, and website qualification. Compare whether your priority is managing customer conversations across channels or improving a specific sales process, then weigh integrations, workflow controls, cost, and platform support.
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